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Troubleshooting

Q. I can’t end my data call* by closing the application on my computer. What can I do?

A.If necessary, try pressing ºon the phone. You might also disconnect the cable or turn OFF the phone. Remember, if possible always close the connection through your computer. These alternative methods may disrupt the application on your computer.

Q.I launched the Minibrowser* but the display says: Service Not

Available. What is wrong?

A.You are in an area without service. To see if you have digital service, you can

always look in the display for (the Digital Indicator).

If you see the Digital Indicator and still cannot use the Minibrowser, you may be connected to a digital network that does not support wireless Internet access.

Q.I launched the Minibrowser* but the display says: Data Server

Unavailable. What is wrong?

A.Try again in a few minutes. The servers may be temporarily busy.

Reference

* Network and service dependent feature. Not available in all areas.

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Contents

All Motorola phones are designed and manufactured Welcome Here’s an idea of what you’ll learn in each chapter Guide OverviewNow what? Don’t sweat it Works Using MessagingUsing the Minibrowser and Data Features Introduction Using Messaging Normal Operation Safety Information Tips on Efﬁcient Operation Hearing Aids Safety Information Attach and charge batteries Use chargers Package Content OptionsGetting Started Your phone and accessories may not look exactly as pictured Introduction to Batteries Battery ClipsRemoving the Main Battery Clip Attaching the Main Battery Clip Battery Installing BatteriesTo install a battery Battery Installation Battery Removal To remove a battery AC adapter is connected on both ends Using the Internal Rapid ChargerCharging Batteries Facing up HighLow Battery IndicatorBattery Storage and Disposal Expert Performance EPCharging System Adapter Using the Desktop ChargerBattery pocket Plug In Plug the other end of the AC adapter into a Rear Pocket LED Indicator Red means the battery is chargingDesktop Charger Indicators Front Pocket LED Indicator Function Keys Phone Overview Use the Smart Button’s ﬁngertip convenience for Using the Smart Button Phone BasicsTurning Your Phone On Follow these steps to turn your phone on Place Press æto place the call Power Up DisplayTurn the page to learn more about turning your phone on Activating Your Phone Roaming Power Save ModeStandby Mode Quad Number Press ƒ then press › Reading the IndicatorsDetailed Battery Level Reading Service Light Appears when a call is in progress Indicates you are receiving a digital signal Voicemail Battery LevelSilent Mode Message Ending a Call Placing and Ending CallsThere are three ways to end a call Placing a Call Redial If you hear an ordinary busy signalRedialing Numbers Automatic Redial Caller ID Receiving CallsTo answer a call Answering a Call Call Waiting Unanswered Call IndicatorRinger/Vibrating Alert Suppress Mode Vibration ModeBasic Tone Controls Muting the Microphone Volume To adjust ringer volumeAdjusting Earpiece and Keypad Volume Adjusting Ringer Volume Quick Menu Your Phone & Its Shortcuts Usual Shortcuts Using Memory Making the Most of Memory 555-1212 Range Storing Names and NumbersNumber Select To enter a name into the Phone Book Entering Names End Recalling from MemoryRecalling by Name Entry up to four Recalling by Memory Location Show the current location Editing MemoryEditing a Number Icon Location and XX is the location number Adding a Number to an EntryEdit Name Clear Press Çto clear the entry Erasing Memory EntriesClearing an Entire Entry Clearing a Single Number Location Recall ShortcutsSuper Speed Dial Turbo Dial Shortcut. You will see Set Changing Dialing ShortcutsSet Call If necessary ScratchpadStore Press ¬and continue with on Number Or End Repeat Repeat steps 2 and 3 as many times as necessary Pause DialingStoring a Number with Pause Dialing Using Memory Linking Using Pause Dialing Code Using Calling CardsStoring Calling Card Numbers Pause Numbers Placing a Calling Card CallSend More Using Messaging Your phone will beep or vibrate three times Receiving Messages Select Press q or Z to highlight a Caller ID to Viewing Your Caller IDsEnter Press øto open the Messaging Menu Messaging Name, and press ¬ Access Press øto open the Caller ID Options Function MenuCaller ID Options Dial Checking Your VoicemailIf you have one or more Voicemail messages, you will see If you have no new messages, you will see Call Back Press a to dial your Voicemailbox number Access Press øto open the Voicemail Options Function MenuVoicemail Options Reading Your Messages Message Options Tone Control TimersWorks Phone Book Through To use the menu systemRoad Maps Previous User Compatibility Phone Book Press ƒ then press a to enter the menu system Start Road Map Find Recalling By NamePhone Book Phone Book Status Recalling By Location Ten Storing a New NumberOr Select Viewing Your Number When Placing CallsWhen Receiving Calls Feature Exit Or Add Editing a Memory LocationSee Location--. Enter the two-digit mem Or Find by Press qor Zto scroll to Edit By Name With the entry To other featuresKeep Change Monitor the length of your calls Call Timers Press ƒthen press a to enter the menu system Start View When you enter the Call Timers menu Viewing the Individual TimerViewing the Resettable Timer Call Timers Press a to select Reset Press a to reset. You will see Resettable Viewing the Cumulative TimerResetting the Timer Timer Exit Auto Display Individual TimerOne Minute Audible Timer Toggle Press a to toggle the timer On or Off Enter If you toggle the timer ON, you will see Repeating Audible TimerSingle Audible Timer Timer Tone Controls Dtmf Minutes Alarm SetupTone Control Hour Plete. See page 39 for details on entering letters Silent Mode Vibe Menu To other featuresRinger / Vibrating Alert Selecting a Ringer Style Roaming Ringer Tone Or Off Exit Setup Message TonesToggle Press a to toggle between 3Beep, 1Beep Select Press q or Z to scroll to Call Remind Reminder Tones SetupKeypad Tones Transmit Dtmf Off and press a to select Transmit Tones Service Tones Lock/Security Lock/Security Unlocking the Phone Auto LockLocking the Phone Place Priority CallStoring a Priority Call Number Placing a Priority Call Viewing the Lock Code Secure Options SubmenuFactory programmed secure code is To view the three-digit lock code Enter New Enter a new three-digit lock code To change the three-digit lock codeChanging the Lock Code Changing the Secure Code Service Level Your phone has two service levels Master Clear Master Reset Phone Options Phone Options Getting to Phone Options Changing Your Number Info Feature ReviewDisplaying Phone Information Open to Answer Call Options SubmenuOr any key in the center of the keypad, ⁄through » Multiple Key Answer Instant Redial Automatic Answer 100 Display Options SubmenuActivating the Quick Menu Changing the Language Customizing the Backlight Changing the Banner 102 Auto HyphenDisplaying the 24-Hour Clock 103 Contrast ControlBar graph labeled Contrast Enter Mini Minibrowser OptionsLaunching the Minibrowser Toggle Press a to toggle between On and Off Power Up ModeSelect Press qor Zto scroll to Power Up Phone Conﬁrm at Start-up Displaying the System ID Selecting a System ModeSelect the displayed setting System Options Submenu 107 System Mode Settings 108 Using the MinibrowserTurn to page 110 for a detailed explanation of all the keys Press ºto exit 109 Getting Started BrowsingOpen Quick Menu Scrolling and Selecting Minibrowser Navigation Soft Key Soft KeysDisplay Messages Left To scroll through your bookmarks Using BookmarksTo bookmark a Minibrowser site To jump directly to the site 113 Minibrowser AlertsAlert Secure Non-Secure Entering WordsSecurity Minibrowser Menu 115 116 Using Data FeaturesChecking for Data Capability Select Press ƒthen ⁄, ¤, ﬁ 117 Installing the SoftwareGetting Started with Data Connectivity Kit Attaching the Data Cable Return to the idle display Placing a Data CallDuring the Call Reading the Display 119 Ending a Data Call 120 Setting up Pre-arrangementEnter Press ƒthen a to enter the menu 121 Select Select the pre-arrangement mode if neededReceiving a Data Call 122 Starﬁsh TrueSync Software 123 Using TrueSync Software Nickel Metal Hydride Batteries Accessory OptionsVehicle Power Adapter Lithium Ion Batteries 125 Desktop Charger AC Adapter RequiredHolster Headset 126 Data Connectivity KitHands-Free Vehicle Kit 127 Easy Install Hands-Free Car KitAccessory Limited Warranty 128 Troubleshooting 129 130 My phone was stolen. What should I report and to whom? 131 132 Glossary 133 134 135 Scratchpad tones See Dtmf 136 Transmit Tones See Dtmf 137 Consumer Update on Mobile PhonesWhy the concern? What kinds of phones are in question? 138 139 140 What is FDAs role concerning the safety of mobile phones? 141 142 Where can I ﬁnd additional information?For additional information, see the following websites 143 Patent Information 144 Important Export Information 145 Index 146 147 148

Motorola V8162 specifications 131

Models: V8162

Troubleshooting

131