Troubleshooting, 128 | Motorola V8162 specs

Troubleshooting

Q. I pressed the power button, but nothing happened. What’s wrong with my phone?

A.Check that you have installed a battery and that the battery is charged. See page 12 for information about installing your battery.

Q.The display says Locked. How do I unlock my phone?

A.Try entering the last three digits of your wireless number. If that does not work, try using the factory preset lock code: 123. If this fails, call your Service Provider (the company that sends you your monthly wireless bill) for assistance. For more information on your phone’s security features, see the Lock/Security chapter, page 86.

Q.My battery did not last as long as I expected. What can I do to extend battery life?

A.To get the most from your battery, make sure it is fully charged. To charge the battery to 100% of its capacity, leave it in the charger for an extra hour after the charger’s light turns green.

Exposing your battery to extreme temperatures—below -10°C (14° F) or above 45° C (113° F)—can shorten battery life. Batteries are especially sensitive to high temperature extremes. It is a good idea to always take your phone with you when you leave your car.

Q.I tried to place a call and received a fast busy signal.

A.This sound means that your call was not processed. For example, the

network may be temporarily busy. To redial the number, press the Smart Button or press æ before ending your call attempt, or press ºand try the call again later. See page 99 for more information on redialing.

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Motorola V8162 specifications Troubleshooting, 128

Contents

Welcome All Motorola phones are designed and manufactured Guide Overview Now what?Don’t sweat it Here’s an idea of what you’ll learn in each chapter Works Using MessagingUsing the Minibrowser and Data Features Introduction Using Messaging Safety Information Normal Operation Tips on Efﬁcient Operation Hearing Aids Safety Information Attach and charge batteries Use chargers Package Content OptionsGetting Started Your phone and accessories may not look exactly as pictured Battery Clips Removing the Main Battery ClipAttaching the Main Battery Clip Introduction to Batteries Installing Batteries To install a batteryBattery Installation Battery To remove a battery Battery Removal Using the Internal Rapid Charger Charging BatteriesFacing up AC adapter is connected on both ends HighLow Battery IndicatorBattery Storage and Disposal Expert Performance EPCharging System Using the Desktop Charger Battery pocketPlug In Plug the other end of the AC adapter into a Adapter Red means the battery is charging Desktop Charger IndicatorsFront Pocket LED Indicator Rear Pocket LED Indicator Phone Overview Function Keys Using the Smart Button Use the Smart Button’s ﬁngertip convenience for Basics Turning Your Phone OnFollow these steps to turn your phone on Phone Power Up Display Turn the page to learn more about turning your phone onActivating Your Phone Place Press æto place the call Power Save Mode Standby ModeQuad Number Roaming Reading the Indicators Detailed Battery Level ReadingService Light Press ƒ then press › Indicates you are receiving a digital signal Appears when a call is in progress Battery Level Silent ModeMessage Voicemail Placing and Ending Calls There are three ways to end a callPlacing a Call Ending a Call If you hear an ordinary busy signal Redialing NumbersAutomatic Redial Redial Receiving Calls To answer a callAnswering a Call Caller ID Call Waiting Unanswered Call IndicatorRinger/Vibrating Alert Suppress Vibration Mode Basic Tone ControlsMuting the Microphone Mode To adjust ringer volume Adjusting Earpiece and Keypad VolumeAdjusting Ringer Volume Volume Your Phone & Its Shortcuts Quick Menu Usual Shortcuts Using Memory 555-1212 Making the Most of Memory Storing Names and Numbers NumberSelect Range Entering Names To enter a name into the Phone Book Recalling from Memory Recalling by NameEntry up to four End Recalling by Memory Location Editing Memory Editing a NumberIcon Show the current location Adding a Number to an Entry EditName Location and XX is the location number Erasing Memory Entries Clearing an Entire EntryClearing a Single Number Clear Press Çto clear the entry Recall Shortcuts Super Speed DialTurbo Dial Location Shortcut. You will see Set Changing Dialing ShortcutsSet Scratchpad Store Press ¬and continue with onNumber Or End Call If necessary Repeat Repeat steps 2 and 3 as many times as necessary Pause DialingStoring a Number with Pause Dialing Using Pause Dialing Using Memory Linking Using Calling Cards Storing Calling Card NumbersPause Code Placing a Calling Card Call SendMore Numbers Using Messaging Receiving Messages Your phone will beep or vibrate three times Viewing Your Caller IDs Enter Press øto open the Messaging MenuMessaging Select Press q or Z to highlight a Caller ID to Name, and press ¬ Access Press øto open the Caller ID Options Function MenuCaller ID Options Checking Your Voicemail If you have one or more Voicemail messages, you will seeIf you have no new messages, you will see Dial Call Back Press a to dial your Voicemailbox number Access Press øto open the Voicemail Options Function MenuVoicemail Options Reading Your Messages Message Options Timers WorksPhone Book Tone Control To use the menu system Road MapsPrevious User Compatibility Through Phone Book Road Map Press ƒ then press a to enter the menu system Start Find Recalling By NamePhone Book Recalling By Location Phone Book Status Ten Storing a New NumberOr Select When Placing Calls When Receiving CallsFeature Exit Viewing Your Number Editing a Memory Location See Location--. Enter the two-digit memOr Find by Press qor Zto scroll to Edit By Name Or Add To other features KeepChange With the entry Call Timers Monitor the length of your calls Press ƒthen press a to enter the menu system Start Viewing the Individual Timer Viewing the Resettable TimerCall Timers Press a to select View When you enter the Call Timers menu Reset Press a to reset. You will see Resettable Viewing the Cumulative TimerResetting the Timer Auto Display Individual Timer One Minute Audible TimerToggle Press a to toggle the timer On or Off Timer Exit Repeating Audible Timer Single Audible TimerTimer Enter If you toggle the timer ON, you will see Tone Controls Dtmf Alarm Setup Tone ControlHour Minutes Silent Mode Plete. See page 39 for details on entering letters Vibe Menu To other featuresRinger / Vibrating Alert Roaming Ringer Selecting a Ringer Style Tone Or Off Exit Setup Message TonesToggle Press a to toggle between 3Beep, 1Beep Select Press q or Z to scroll to Call Remind Reminder Tones SetupKeypad Tones Transmit Tones Transmit Dtmf Off and press a to select Service Tones Lock/Security Lock/Security Unlocking the Phone Auto LockLocking the Phone Priority Call Storing a Priority Call NumberPlacing a Priority Call Place Secure Options Submenu Factory programmed secure code isTo view the three-digit lock code Viewing the Lock Code To change the three-digit lock code Changing the Lock CodeChanging the Secure Code Enter New Enter a new three-digit lock code Your phone has two service levels Service Level Master Reset Master Clear Phone Options Phone Options Changing Your Number Getting to Phone Options Info Feature ReviewDisplaying Phone Information Call Options Submenu Or any key in the center of the keypad, ⁄through »Multiple Key Answer Open to Answer Automatic Answer Instant Redial Display Options Submenu Activating the Quick MenuChanging the Language 100 Changing the Banner Customizing the Backlight 102 Auto HyphenDisplaying the 24-Hour Clock 103 Contrast ControlBar graph labeled Contrast Enter Mini Minibrowser OptionsLaunching the Minibrowser Power Up Mode Select Press qor Zto scroll to Power Up PhoneConﬁrm at Start-up Toggle Press a to toggle between On and Off Selecting a System Mode Select the displayed settingSystem Options Submenu Displaying the System ID System Mode Settings 107 Using the Minibrowser Turn to page 110 for a detailed explanation of all the keysPress ºto exit 108 Getting Started Browsing OpenQuick Menu 109 Minibrowser Navigation Scrolling and Selecting Soft Keys Display MessagesLeft Soft Key Using Bookmarks To bookmark a Minibrowser siteTo jump directly to the site To scroll through your bookmarks 113 Minibrowser AlertsAlert Entering Words SecurityMinibrowser Menu Secure Non-Secure 115 Using Data Features Checking for Data CapabilitySelect Press ƒthen ⁄, ¤, ﬁ 116 Installing the Software Getting Started with Data Connectivity KitAttaching the Data Cable 117 Placing a Data Call During the CallReading the Display Return to the idle display Ending a Data Call 119 120 Setting up Pre-arrangementEnter Press ƒthen a to enter the menu 121 Select Select the pre-arrangement mode if neededReceiving a Data Call Starﬁsh TrueSync Software 122 Using TrueSync Software 123 Accessory Options Vehicle Power AdapterLithium Ion Batteries Nickel Metal Hydride Batteries Desktop Charger AC Adapter Required HolsterHeadset 125 126 Data Connectivity KitHands-Free Vehicle Kit 127 Easy Install Hands-Free Car KitAccessory Limited Warranty Troubleshooting 128 129 My phone was stolen. What should I report and to whom? 130 131 Glossary 132 133 134 Scratchpad tones See Dtmf 135 Transmit Tones See Dtmf 136 Consumer Update on Mobile Phones Why the concern?What kinds of phones are in question? 137 138 139 What is FDAs role concerning the safety of mobile phones? 140 141 142 Where can I ﬁnd additional information?For additional information, see the following websites Patent Information 143 Important Export Information 144 Index 145 146 147 148