128
Troubleshooting
Q.I pressed the power button, but nothing happened. What’s
wrong with my phone?
A. Check that you have installed a battery and that the battery is charged. See
page 12 for information about installing your battery.
Q.The display says LL
LLoo
oocc
cckk
kkee
eedd
dd. How do I unlock my phone?
A. Try entering the last three digits of your wireless number. If that does not
work, try using the factory preset lock code: 123. If this fails, call your
Service Provider (the company that sends you your monthly wireless bill)
for assistance. For more information on your phone’s security features, see
the Lock/Security chapter, page 86.
Q.My battery did not last as long as I expected. What can I do to
extend battery life?
A. To get the most from your battery, make sure it is fully charged. To charge
the battery to 100% of its capacity, leave it in the charger for an extra hour
after the charger’s light turns green.
Exposing your battery to extreme temperatures—below -10°C (14°F) or
above 45°C (113°F)—can shorten battery life. Batteries are especially
sensitive to high temperature extremes. It is a good idea to always take your
phone with you when you leave your car.
Q.I tried to place a call and received a fast busy signal.
A. This sound means that your call was not processed. For example, the
network may be temporarily busy. To redial the number, press the Smart
Button or press æ before ending your call attempt, or press º and try the
call again later. See page 99 for more information on redialing.