Loading Trio DataFAX Software | Multi-Tech Systems BL-Series

MultiModemBL User Guide

2.3Loading Trio DataFAX Software

The following procedure will guide you through the installation of Trio DataFAX software. The procedure does not provide every screen or option in the process. The installation utility provides on- screen instructions for those elements that are not covered in this procedure. If you encounter problems during installation, refer to the Release Notes included on the Trio CD.

1Turn on your computer and insert the Trio CD into your CD-ROM drive. If you have autorun enabled, the Trio welcome screen will appear. If autorun is disabled, you can start the installation program by clicking double-clicking Setup16 or Setup32 from the root directory of the Trio CD.

2Click the Next () icon to proceed with the default language, English, or select the desired language and click Next to proceed.

3Click Next to proceed with the default country, United States, or select the country in which you are installing and click Next to proceed. The Trio Welcome screen is displayed

Note: If you have a sound card installed on your computer and wish to turn off the music portion

of the Trio CD, you can click the Speaker () icon to turn the sound off. Click Speaker again to turn it back on.

4Click Next. The following dialog is displayed:

5 Click Trio... to continue. The following dialog box is displayed

6Click Install Trio... to continue. The Select Language dialog is displayed.

7Click OK to proceed with the default language, English, or select the desired language from the drop-down list and click OK. The License Agreement dialog is displayed.

8Read the license agreement, and click OK when you are finished. You are prompted to read important information.

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Multi-Tech Systems BL-Series manual Loading Trio DataFAX Software

Contents

User Guide User Guide Record of Revisions Contents Command Mode Callback Security and Remote ConfigurationManual Dial and Automatic Answer Registers Modem Testing DIP-Switch SettingsWarranty, Service and Tech Support AppendixesPage Introduction and Description How To Use This Manual Introduction AT Command Mode Operation Callback and Remote ConfigurationTesting Your Modem DIP-Switches Modem Features 1 2834 Series Features2 1932 Series Features 3 1432 Series Features Fax Features Technical Specifications Mode of Operation Intelligent FeaturesCommand Buffer Introduction and Description Fax Carrier Frequencies Lease Line RestoralCarrier Frequencies Carrier Frequencies 300 bps Bell Standard Connectors DiagnosticsIndicators Operating Temperature Power Modem LED IndicatorsModels Only Controls on PC Board MultiModemBL User Guide Installation and Connection What is in Your Modem Package? Unpacking MT2834BL shown Installation Safety WarningsInstallation Procedure MultiModemBL/BLI Connections Cabling Procedure MT1432BLK and MT2834BLK MultiModemBLK Connections Loading Trio DataFAX Software Installation and Connection Is Your Modem Ready for Use? Software Configuration and Modem Basics Serial Port Limitations How Can You Identify Your Uart Type? Configuring Your Software Configuring Software for Your ModemSoftware Configuration 16550 Uart and Windows Changing Default Parameters PC Initialization StringsOther Parameters Configuring Software for Your Computer Configuring Software for the Remote SystemMacintosh Initialization Terminal Emulation When to Disable Data Compression Disabling Error CorrectionFile Transfer Protocols AT &F S0=0 X4 &E14 M Answer/Originate Voice/Data Toggle Switch Modem BasicsSimple Operations MultiModemBL User Guide Manual Dial and Automatic Answer Dialing/On-Line/Answering Manual Dial Backup Call Termination Dial Backup and Leased Line RestoralAutomatic Leased Line Restoral Operation Manual Dial and Automatic Answer Dial-Up Operation Manual Call Origination Automatic Answering Manual Answering Abort Timer Handshaking DetailsCall Termination Command Mode AT Command Editing Command Mode Functional Modes Summary of AT Commands Normal Mode Auto-Reliable ModeReliable Mode Flow Control Disabled Enable/Disable Reading Line Probe From DSP during handshake Display of Signal Strength InformationPasswords for Callback Phone Numbers Callback Security Enable/Disable Result Codes Multi-Tech Result Codes Series MultiModemBL User Guide Standard AT Result Codes Series Dialing Commands Dialing Action Commands Dial Command DContinuous Redial not used in BLI/BLK a or Dialing a Stored Number N Dial Modifier Commands Voice/Data Dialing $VDPulse or Tone Dial P T Set Pulse Dial Ratios &P Not used in BLK Return to Command Mode After Dial Command Execution Reverse the Mode of Operation RAutomatic Pauses in Dialing Long Space Disconnect Y Calling Card Detect Tones $ Quiet Answer @ Phone Number Memory Commands Storing Phone Numbers D...NNumber Linking NN Listing Numbers Stored in Memory L Configuration and Default Storage Commands Loading Factory Defaults &FModem Reset Z Async/Sync Mode Switching &M Unix Uucp Spoofing $SPSynchronous Transmit Clock Select &X Command Response Result Code Commands Echo Command Mode Characters EResult Codes Enable/Disable and No Response Answer Q Result Codes Multi-Tech or Standard AT &Q Result Codes Basic and Extended and Call Progress Selection Phone Line Conditioning Commands Enable/Disable Trelis Coded Modulation #TGuard Tones Not Used in BLI or BLK Models &G Bell/V.21 Tone Not Used in BLK Models B Fallback Modes When On-Line #F Enable/Disable Lowspeed Fast Connect $FC 2834 Series onlyCleardown at Disconnect &CD 2834 Series only Auto Speed Detect #A 7 RS-232C Interface Control Commands Carrier Detect Control &CData Terminal Ready Control &D CTS Control &R Data Set Ready Control &S CTS/RTS Interaction Control &RFDSR/CD Interaction Control &SF Error Correction Commands Normal Mode &E0Auto-Reliable Mode &E1 Reliable Mode &E2 Mode Select #L Originate ModeAnswer Mode Auto-Reliable Buffering $A Enable/Disable Auto Reliable Fallback Character $F Error Correction/300bps $ERetransmit Count $R Flow Control Commands Hardware Flow Control &E4Xon/Xoff Flow Control &E5 Modem-Initiated Flow Control Xon/Xoff Pass-Through &E7 Send Xon/Xoff Characters #XHewlett-Packard ENQ/ACK Pacing &E9 Normal Mode Modem Flow Control On &E11 Terminal/Computer Initiated Pacing &E13Maximum Block Size &BS Parity Selection #P Normal/Auto-Reliable/Reliable Mode Commands Xon/Xoff Pass-Through CommandsEnq/Ack Pacing Commands Speed Conversion Commands Speed Conversion $BAModem Baud Rate $MB Command Mode Series Serial Port Baud Rate $SB Immediate Action Commands Listing On-Line Diagnostics L8 Off Hook H Line Probe Commands 2834 Series only Force Answer Mode aExiting Command Mode, Going Back On-Line O MultiModemBL User Guide Registers Number of Rings Until Modem Answers Rings Which Have OccurredEscape Code Character Return Character Time for Carrier Abort Timer Line Feed CharacterBackspace Character Wait Time for Dial Tone S10 Carrier Loss Disconnect Delay Time S13 Remote Configuration Escape CharacterCarrier Detect Response Time S11 Tone Dialing Tone Spacing and Duration S15 Callback Time Delay S19 Dial-Back TimerS16 Callback Attempts S17 Changing Break Time S26 Failed Password Attempts S29 Local Inactivity TimerS24 PBX/CBX Disconnect Drop Time for DSR/CTS/CD S25 DTR Dropout Time S30 Inactivity Timer S32 Time Elapse for Escape SequenceS36 Time Between DTR Inactive and Modem Off-Hook S37 Time Between DTR Active and Modem On-Hook S48 Program V.34bis Connect Speeds 2834 Series only Reading and Assigning S-Register Values Examples of Assigning ValuesExamples of Reading Values AT Command and S-Register Summary Callback Security and Remote Configuration Callback Feature Description Remote Configuration Description Callback Security and Remote ConfigurationTo change your Remote Configuration feature status To set parity of the password/message prompt AT#CBN0xxxxxxxxxxCRAT#CBN1xxxxxxxxxxCR Callback Operational Sequence Procedures Remote Configuration Procedures Remote Configuration Operation Procedures StepProcedure Remote Configuration and Callback Security AT Commands Assign Passwords for Callback Phone Numbers #CBNCallback Security Enable/Disable Change Login Password Erase Callback Password Erase Callback Phone Number #RDNxx Remote Configuration/Callback Security S-Registers MultiModemBL User Guide Modem Testing Introduction Modem Testing Local Analog Loopback Test/V.54 Loop Digital Loopback Test/V.54 Loop 2 Local/Manual 100 Digital Loopback Test/V.54 Loop 2 Remote/Automatic 101 Back-to-Back Test 4A. Back-to-Back Test Cabling Synchronous Mode Testing Local Analog Loopback Test Synchronous Mode Digital Loopback Test Local/Manual Synchronous Mode Synchronous Mode Digital Loopback Test local/manual 104 Digital Loopback Test Remote/Automatic Synchronous Mode Synchronous Mode Digital Loopback Test remote/automatic 105 MultiModemBL User Guide 106 DIP-Switch Settings PC Board BL models 108 DIP-Switch Option Settings DIP-Switch Settings109 Switch #4 AS/400 Mode Synchronous Mode/Leased Line/Dial-UP 1432 Series110 111 112 113 Speaker Volume Control MultiModemBL User Guide Series114 Recording Option Configurations Switch Function Position Effect115 DIP Switches #13-14 DIP Switches #15-16116 Warranty, Service and Tech Support Limited Warranty On-line Warranty Registration118 Service Warranty, Service and Tech SupportTech Support Recording Modem Information Multi-Tech BBS To log on to the Multi-Tech BBSTo Download a file Using FlashPro to Upgrade Modem Firmware About the Multi-Tech Fax-Back ServiceUpgrading the MultiModem About Multi-Tech’s Internet Presence About Ordering Accessories SupplyNet Online Ordering Instructions122 Appendixes Appendix a Troubleshooting None of the LEDs Light When the Modem Is OnModem Does Not Respond to Commands 124 Appendix a Troubleshooting 125 Modem Dials But Cannot Make a Connection 126 Modem Cannot Connect When Answering Modem Disconnects While On-lineFile Transfer Is Slower Than It Should Be 127 Am Losing Data Am Getting Garbage Characters on the Monitor128 Appendix B Ascii Conversion Chart 129 Appendix C Dial Pulse and Tone-Dial Frequencies Dial PulsesTone Dial Frequencies 130 Appendix D AT Command Summary Command Values Description$An #An BS n $BA nCD n SN d $EBn #Fn$FCn $Fn $Hn L10#Ln $MBn NdNe $RnRFn Sr=n $SBn SFn$SPn #Tn #Xn +++ATCR137 Callback Security/Remote Configuration Command Summary Password Command Summary 25bis Commands Appendix E DIP-Switch Summary Asynchronous Mode140 Synchronous Mode Appendix E DIP-Switch Summary141 142 Appendix F S-Register Summary S24 S25S26 S29 Appendix G Result Code Summary Appendix G Result Code SummaryTerse Digit Verbose Words Effect 145 146 Delayed and Forbidden Numbers Appendix H V.25bis Operation25bis Operation Appendix H V.25bis Operation 25bis DIP-Switches 25bis Set-Up and Initialization148 25bis Mode AT Commands 25bis Responses Result Codes149 25bis AT Commands Enable/Disable V.25bis Mode $V CommandChange Serial Baud Rate CSP Command Dial Phone Number Provided CRN Command Listing Delayed Phone Numbers RLD Command Listing Forbidden Phone Number RLF CommandDisregard or Connect to Incoming Calls DIC or CIC Command DTR Dialing $D Command ITU V.25bis Country Specific Information ItalySwitzerland Austria Appendix H V.25bis Operation France BelgiumSingapore 153 Appendix I MultiModemBL Cables Figure I-1. RS232 Cable IBM PC Appendix J RS-232C Interface Specifications Figure I-4. MAC Cable 155 Appendix J RS-232C Interface Specifications Signal Function Assignment Circuit SourcePin Designation Eia 156 Signal Ground Pin 7, SG AB Received Data Pin 3, RD BBRequest To Send Pin 4, RTS CA Clear To Send Pin 5, CTS CB Ring Indicator Pin 22, RI CE Test Voltage Pin 9Transmit Clock Pin 15, TC DB Receive Clock Pin 17, RC DD Terminal Busy Out of Service Pin 25, OOS External Transmit Clock Pin 24, XTC159 160 EMC, Safety and Terminal Directive Compliance Compliance with European Community RequirementsEuropean Directives User Guide Statement Appendix K Regulatory Information International Modem Restrictions New Zealand Telecom Warning Notice162 FCC Regulations for Telephone Line Interconnection 163 Canadian Limitations Notice Class a StatementFCC Part Industry Canada Index 165 Functional Description of RS232C SIG 166 167 168 XON/XOFF