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Multi-Tech Systems BL-Series International Modem Restrictions, New Zealand Telecom Warning Notice

Models: BL-Series

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MultiModemBL User Guide

International Modem Restrictions

Some dialing and answering defaults and restrictions may vary for international modems. Changing settings may cause a modem to become non-compliant with national telecom requirements in specific countries. Also note that some software packages may have features or lack restrictions that may cause the modem to become non-compliant.

New Zealand Telecom Warning Notice

Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to ‘bell tinkle’ or noise and may also cause a false answer condition. Should such problems occur, the user should NOT contact the Telecom Faults Service. The preferred method of dialing is to use DTMF tones, as this is faster than pulse (decadic) dialing and is readily available on almost all New Zealand telephone exchanges.

Warning Notice: No ‘111’ or other calls can be made from this device during a mains power failure.

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Multi-Tech Systems BL-Series manual International Modem Restrictions, New Zealand Telecom Warning Notice, 162

Contents

User Guide User Guide Record of RevisionsContents Manual Dial and Automatic Answer Command ModeCallback Security and Remote Configuration RegistersWarranty, Service and Tech Support Modem TestingDIP-Switch Settings AppendixesPage Introduction and Description How To Use This Manual IntroductionTesting Your Modem AT Command Mode OperationCallback and Remote Configuration DIP-SwitchesModem Features 1 2834 Series Features2 1932 Series Features 3 1432 Series Features Fax FeaturesTechnical Specifications Command Buffer Mode of OperationIntelligent Features Introduction and DescriptionCarrier Frequencies Fax Carrier FrequenciesLease Line Restoral Carrier Frequencies 300 bps Bell StandardIndicators ConnectorsDiagnostics Operating TemperaturePower Modem LED IndicatorsModels Only Controls on PC Board MultiModemBL User Guide Installation and Connection What is in Your Modem Package? Unpacking MT2834BL shownInstallation Safety WarningsInstallation Procedure MultiModemBL/BLI Connections Cabling Procedure MT1432BLK and MT2834BLK MultiModemBLK ConnectionsLoading Trio DataFAX Software Installation and Connection Is Your Modem Ready for Use? Software Configuration and Modem Basics Serial Port Limitations How Can You Identify Your Uart Type?Software Configuration Configuring Your SoftwareConfiguring Software for Your Modem 16550 Uart and WindowsChanging Default Parameters PC Initialization StringsOther Parameters Macintosh Initialization Configuring Software for Your ComputerConfiguring Software for the Remote System Terminal EmulationFile Transfer Protocols When to Disable Data CompressionDisabling Error Correction AT &F S0=0 X4 &E14 MAnswer/Originate Voice/Data Toggle Switch Modem BasicsSimple Operations MultiModemBL User Guide Manual Dial and Automatic Answer Dialing/On-Line/Answering Automatic Leased Line Restoral Operation Manual Dial Backup Call TerminationDial Backup and Leased Line Restoral Manual Dial and Automatic AnswerDial-Up Operation Manual Call OriginationAutomatic Answering Manual AnsweringAbort Timer Handshaking DetailsCall Termination Command Mode AT Command Editing Command Mode Functional ModesSummary of AT Commands Reliable Mode Normal ModeAuto-Reliable Mode Flow Control DisabledPasswords for Callback Phone Numbers Enable/Disable Reading Line Probe From DSP during handshakeDisplay of Signal Strength Information Callback Security Enable/DisableResult Codes Multi-Tech Result Codes SeriesMultiModemBL User Guide Standard AT Result Codes Series Continuous Redial not used in BLI/BLK a or Dialing Commands Dialing Action CommandsDial Command D Dialing a Stored Number NPulse or Tone Dial P T Dial Modifier CommandsVoice/Data Dialing $VD Set Pulse Dial Ratios &P Not used in BLKAutomatic Pauses in Dialing Return to Command Mode After Dial Command ExecutionReverse the Mode of Operation R Long Space Disconnect YCalling Card Detect Tones $ Quiet Answer @Number Linking NN Phone Number Memory CommandsStoring Phone Numbers D...N Listing Numbers Stored in Memory LConfiguration and Default Storage Commands Loading Factory Defaults &FModem Reset Z Async/Sync Mode Switching &M Unix Uucp Spoofing $SPSynchronous Transmit Clock Select &X Result Codes Enable/Disable and No Response Answer Q Command Response Result Code CommandsEcho Command Mode Characters E Result Codes Multi-Tech or Standard AT &QResult Codes Basic and Extended and Call Progress Selection Guard Tones Not Used in BLI or BLK Models &G Phone Line Conditioning CommandsEnable/Disable Trelis Coded Modulation #T Bell/V.21 Tone Not Used in BLK Models BFallback Modes When On-Line #F Enable/Disable Lowspeed Fast Connect $FC 2834 Series onlyCleardown at Disconnect &CD 2834 Series only Auto Speed Detect #A Data Terminal Ready Control &D 7 RS-232C Interface Control CommandsCarrier Detect Control &C CTS Control &RData Set Ready Control &S CTS/RTS Interaction Control &RFDSR/CD Interaction Control &SF Auto-Reliable Mode &E1 Error Correction CommandsNormal Mode &E0 Reliable Mode &E2Answer Mode Mode Select #LOriginate Mode Auto-Reliable Buffering $AEnable/Disable Auto Reliable Fallback Character $F Error Correction/300bps $ERetransmit Count $R Xon/Xoff Flow Control &E5 Flow Control CommandsHardware Flow Control &E4 Modem-Initiated Flow ControlXon/Xoff Pass-Through &E7 Send Xon/Xoff Characters #XHewlett-Packard ENQ/ACK Pacing &E9 Maximum Block Size &BS Normal Mode Modem Flow Control On &E11Terminal/Computer Initiated Pacing &E13 Parity Selection #PNormal/Auto-Reliable/Reliable Mode Commands Xon/Xoff Pass-Through CommandsEnq/Ack Pacing Commands Speed Conversion Commands Speed Conversion $BAModem Baud Rate $MB Command Mode Series Serial Port Baud Rate $SB Immediate Action Commands Listing On-Line Diagnostics L8 Off Hook HLine Probe Commands 2834 Series only Force Answer Mode aExiting Command Mode, Going Back On-Line O MultiModemBL User Guide Registers Escape Code Character Number of Rings Until Modem AnswersRings Which Have Occurred Return CharacterBackspace Character Time for Carrier Abort TimerLine Feed Character Wait Time for Dial ToneCarrier Detect Response Time S10 Carrier Loss Disconnect Delay TimeS13 Remote Configuration Escape Character S11 Tone Dialing Tone Spacing and DurationS16 Callback Attempts S15 Callback Time DelayS19 Dial-Back Timer S17 Changing Break TimeS24 PBX/CBX Disconnect Drop Time for DSR/CTS/CD S26 Failed Password AttemptsS29 Local Inactivity Timer S25 DTR Dropout TimeS36 Time Between DTR Inactive and Modem Off-Hook S30 Inactivity TimerS32 Time Elapse for Escape Sequence S37 Time Between DTR Active and Modem On-HookS48 Program V.34bis Connect Speeds 2834 Series only Reading and Assigning S-Register Values Examples of Assigning ValuesExamples of Reading Values AT Command and S-Register Summary Callback Security and Remote Configuration Callback Feature Description Remote Configuration Description Callback Security and Remote ConfigurationTo change your Remote Configuration feature status To set parity of the password/message prompt AT#CBN0xxxxxxxxxxCRAT#CBN1xxxxxxxxxxCR Callback Operational Sequence Procedures Remote Configuration Procedures Remote Configuration Operation Procedures StepProcedureCallback Security Enable/Disable Remote Configuration and Callback Security AT CommandsAssign Passwords for Callback Phone Numbers #CBN Change Login PasswordErase Callback Password Erase Callback Phone Number #RDNxxRemote Configuration/Callback Security S-Registers MultiModemBL User Guide Modem Testing Introduction Modem Testing Local Analog Loopback Test/V.54 LoopDigital Loopback Test/V.54 Loop 2 Local/Manual 100Digital Loopback Test/V.54 Loop 2 Remote/Automatic 101Back-to-Back Test 4A. Back-to-Back Test CablingSynchronous Mode Testing Local Analog Loopback Test Synchronous ModeDigital Loopback Test Local/Manual Synchronous Mode Synchronous Mode Digital Loopback Test local/manual 104Digital Loopback Test Remote/Automatic Synchronous Mode Synchronous Mode Digital Loopback Test remote/automatic 105MultiModemBL User Guide 106 DIP-Switch Settings PC Board BL models 108 DIP-Switch Option Settings DIP-Switch Settings109 Switch #4 AS/400 Mode Synchronous Mode/Leased Line/Dial-UP 1432 Series110 111 112 113 Speaker Volume Control MultiModemBL User Guide Series114 Recording Option Configurations Switch Function Position Effect115 DIP Switches #13-14 DIP Switches #15-16116 Warranty, Service and Tech Support Limited Warranty On-line Warranty Registration118 Tech Support ServiceWarranty, Service and Tech Support Recording Modem InformationMulti-Tech BBS To log on to the Multi-Tech BBSTo Download a file Upgrading the MultiModem Using FlashPro to Upgrade Modem FirmwareAbout the Multi-Tech Fax-Back Service About Multi-Tech’s Internet PresenceAbout Ordering Accessories SupplyNet Online Ordering Instructions122 Appendixes Modem Does Not Respond to Commands Appendix a TroubleshootingNone of the LEDs Light When the Modem Is On 124Appendix a Troubleshooting 125Modem Dials But Cannot Make a Connection 126File Transfer Is Slower Than It Should Be Modem Cannot Connect When AnsweringModem Disconnects While On-line 127Am Losing Data Am Getting Garbage Characters on the Monitor128 Appendix B Ascii Conversion Chart 129Tone Dial Frequencies Appendix C Dial Pulse and Tone-Dial FrequenciesDial Pulses 130$An Appendix D AT Command SummaryCommand Values Description #AnCD n BS n$BA n SN d$FCn $EBn#Fn $Fn#Ln $HnL10 $MBnRFn NdNe$Rn Sr=n$SPn $SBnSFn #Tn#Xn +++ATCR137 Callback Security/Remote Configuration Command Summary Password Command Summary 25bis CommandsAppendix E DIP-Switch Summary Asynchronous Mode140 Synchronous Mode Appendix E DIP-Switch Summary141 142 Appendix F S-Register Summary S26 S24S25 S29Terse Digit Verbose Words Effect Appendix G Result Code SummaryAppendix G Result Code Summary 145146 25bis Operation Delayed and Forbidden NumbersAppendix H V.25bis Operation Appendix H V.25bis Operation25bis DIP-Switches 25bis Set-Up and Initialization148 25bis Mode AT Commands 25bis Responses Result Codes149 Change Serial Baud Rate CSP Command 25bis AT CommandsEnable/Disable V.25bis Mode $V Command Dial Phone Number Provided CRN CommandDisregard or Connect to Incoming Calls DIC or CIC Command Listing Delayed Phone Numbers RLD CommandListing Forbidden Phone Number RLF Command DTR Dialing $D CommandSwitzerland ITU V.25bis Country Specific InformationItaly AustriaSingapore Appendix H V.25bis Operation FranceBelgium 153Appendix I MultiModemBL Cables Figure I-1. RS232 Cable IBM PCAppendix J RS-232C Interface Specifications Figure I-4. MAC Cable 155Pin Designation Eia Appendix J RS-232C Interface SpecificationsSignal Function Assignment Circuit Source 156Request To Send Pin 4, RTS CA Signal Ground Pin 7, SG ABReceived Data Pin 3, RD BB Clear To Send Pin 5, CTS CBTransmit Clock Pin 15, TC DB Ring Indicator Pin 22, RI CETest Voltage Pin 9 Receive Clock Pin 17, RC DDTerminal Busy Out of Service Pin 25, OOS External Transmit Clock Pin 24, XTC159 160 European Directives User Guide Statement EMC, Safety and Terminal Directive ComplianceCompliance with European Community Requirements Appendix K Regulatory InformationInternational Modem Restrictions New Zealand Telecom Warning Notice162 FCC Regulations for Telephone Line Interconnection 163FCC Part Canadian Limitations NoticeClass a Statement Industry CanadaIndex 165Functional Description of RS232C SIG 166167 168 XON/XOFF