User Guide
 User Guide
Record of Revisions
 Contents
 Manual Dial and Automatic Answer
Command Mode
Callback Security and Remote Configuration
Registers
 Warranty, Service and Tech Support
Modem Testing
DIP-Switch Settings
Appendixes
Page
 Introduction and Description
 How To Use This Manual
Introduction
 Testing Your Modem
AT Command Mode Operation
Callback and Remote Configuration
DIP-Switches
 Modem Features
1 2834 Series Features
2 1932 Series Features
 3 1432 Series Features
Fax Features
 Technical Specifications
 Command Buffer
Mode of Operation
Intelligent Features
Introduction and Description
 Carrier Frequencies
Fax Carrier Frequencies
Lease Line Restoral
Carrier Frequencies 300 bps Bell Standard
 Indicators
Connectors
Diagnostics
Operating Temperature
 Power
Modem LED Indicators
Models Only
 Controls on PC Board
 MultiModemBL User Guide
 Installation and Connection
 What is in Your Modem Package?
Unpacking MT2834BL shown
 Installation
Safety Warnings
Installation Procedure
 MultiModemBL/BLI Connections
 Cabling Procedure MT1432BLK and MT2834BLK
MultiModemBLK Connections
 Loading Trio DataFAX Software
 Installation and Connection
 Is Your Modem Ready for Use?
 Software Configuration and Modem Basics
 Serial Port Limitations
How Can You Identify Your Uart Type?
 Software Configuration
Configuring Your Software
Configuring Software for Your Modem
16550 Uart and Windows
 Changing Default Parameters
PC Initialization Strings
Other Parameters
 Macintosh Initialization
Configuring Software for Your Computer
Configuring Software for the Remote System
Terminal Emulation
 File Transfer Protocols
When to Disable Data Compression
Disabling Error Correction
AT &F S0=0 X4 &E14 M
 Answer/Originate Voice/Data Toggle Switch
Modem Basics
Simple Operations
 MultiModemBL User Guide
 Manual Dial and Automatic Answer
 Dialing/On-Line/Answering
 Automatic Leased Line Restoral Operation
Manual Dial Backup Call Termination
Dial Backup and Leased Line Restoral
Manual Dial and Automatic Answer
 Dial-Up Operation
Manual Call Origination
 Automatic Answering
Manual Answering
 Abort Timer
Handshaking Details
Call Termination
 Command Mode
 AT Command Editing
 Command Mode
Functional Modes
 Summary of AT Commands
 Reliable Mode
Normal Mode
Auto-Reliable Mode
Flow Control Disabled
 Passwords for Callback Phone Numbers
Enable/Disable Reading Line Probe From DSP during handshake
Display of Signal Strength Information
Callback Security Enable/Disable
 Result Codes
Multi-Tech Result Codes Series
 MultiModemBL User Guide Standard AT Result Codes Series
 Continuous Redial not used in BLI/BLK a or
Dialing Commands Dialing Action Commands
Dial Command D
Dialing a Stored Number N
 Pulse or Tone Dial P T
Dial Modifier Commands
Voice/Data Dialing $VD
Set Pulse Dial Ratios &P Not used in BLK
 Automatic Pauses in Dialing
Return to Command Mode After Dial Command Execution
Reverse the Mode of Operation R
Long Space Disconnect Y
 Calling Card Detect Tones $
Quiet Answer @
 Number Linking NN
Phone Number Memory Commands
Storing Phone Numbers D...N
Listing Numbers Stored in Memory L
 Configuration and Default Storage Commands
Loading Factory Defaults &F
Modem Reset Z
 Async/Sync Mode Switching &M
Unix Uucp Spoofing $SP
Synchronous Transmit Clock Select &X
 Result Codes Enable/Disable and No Response Answer Q
Command Response Result Code Commands
Echo Command Mode Characters E
Result Codes Multi-Tech or Standard AT &Q
 Result Codes Basic and Extended and Call Progress Selection
 Guard Tones Not Used in BLI or BLK Models &G
Phone Line Conditioning Commands
Enable/Disable Trelis Coded Modulation #T
Bell/V.21 Tone Not Used in BLK Models B
 Fallback Modes When On-Line #F
Enable/Disable Lowspeed Fast Connect $FC 2834 Series only
Cleardown at Disconnect &CD 2834 Series only
 Auto Speed Detect #A
 Data Terminal Ready Control &D
7 RS-232C Interface Control Commands
Carrier Detect Control &C
CTS Control &R
 Data Set Ready Control &S
CTS/RTS Interaction Control &RF
DSR/CD Interaction Control &SF
 Auto-Reliable Mode &E1
Error Correction Commands
Normal Mode &E0
Reliable Mode &E2
 Answer Mode
Mode Select #L
Originate Mode
Auto-Reliable Buffering $A
 Enable/Disable Auto Reliable Fallback Character $F
Error Correction/300bps $E
Retransmit Count $R
 Xon/Xoff Flow Control &E5
Flow Control Commands
Hardware Flow Control &E4
Modem-Initiated Flow Control
 Xon/Xoff Pass-Through &E7
Send Xon/Xoff Characters #X
Hewlett-Packard ENQ/ACK Pacing &E9
 Maximum Block Size &BS
Normal Mode Modem Flow Control On &E11
Terminal/Computer Initiated Pacing &E13
Parity Selection #P
 Normal/Auto-Reliable/Reliable Mode Commands
Xon/Xoff Pass-Through Commands
Enq/Ack Pacing Commands
 Speed Conversion Commands
Speed Conversion $BA
Modem Baud Rate $MB
 Command Mode Series
 Serial Port Baud Rate $SB
 Immediate Action Commands
 Listing On-Line Diagnostics L8
Off Hook H
 Line Probe Commands 2834 Series only
Force Answer Mode a
Exiting Command Mode, Going Back On-Line O
 MultiModemBL User Guide
 Registers
 Escape Code Character
Number of Rings Until Modem Answers
Rings Which Have Occurred
Return Character
 Backspace Character
Time for Carrier Abort Timer
Line Feed Character
Wait Time for Dial Tone
 Carrier Detect Response Time
S10 Carrier Loss Disconnect Delay Time
S13 Remote Configuration Escape Character
S11 Tone Dialing Tone Spacing and Duration
 S16 Callback Attempts
S15 Callback Time Delay
S19 Dial-Back Timer
S17 Changing Break Time
 S24 PBX/CBX Disconnect Drop Time for DSR/CTS/CD
S26 Failed Password Attempts
S29 Local Inactivity Timer
S25 DTR Dropout Time
 S36 Time Between DTR Inactive and Modem Off-Hook
S30 Inactivity Timer
S32 Time Elapse for Escape Sequence
S37 Time Between DTR Active and Modem On-Hook
 S48 Program V.34bis Connect Speeds 2834 Series only
 Reading and Assigning S-Register Values
Examples of Assigning Values
Examples of Reading Values
 AT Command and S-Register Summary
 Callback Security and Remote Configuration
 Callback Feature Description
 Remote Configuration Description
Callback Security and Remote Configuration
To change your Remote Configuration feature status
 To set parity of the password/message prompt
AT#CBN0xxxxxxxxxxCR
AT#CBN1xxxxxxxxxxCR
 Callback Operational Sequence Procedures
 Remote Configuration Procedures
Remote Configuration Operation Procedures StepProcedure
 Callback Security Enable/Disable
Remote Configuration and Callback Security AT Commands
Assign Passwords for Callback Phone Numbers #CBN
Change Login Password
 Erase Callback Password
Erase Callback Phone Number #RDNxx
 Remote Configuration/Callback Security S-Registers
 MultiModemBL User Guide
 Modem Testing
 Introduction
 Modem Testing
Local Analog Loopback Test/V.54 Loop
 Digital Loopback Test/V.54 Loop 2 Local/Manual
100
 Digital Loopback Test/V.54 Loop 2 Remote/Automatic
101
 Back-to-Back Test
4A. Back-to-Back Test Cabling
 Synchronous Mode Testing
Local Analog Loopback Test Synchronous Mode
 Digital Loopback Test Local/Manual Synchronous Mode
Synchronous Mode Digital Loopback Test local/manual 104
 Digital Loopback Test Remote/Automatic Synchronous Mode
Synchronous Mode Digital Loopback Test remote/automatic 105
 MultiModemBL User Guide 106
 DIP-Switch Settings
 PC Board BL models 108
 DIP-Switch Option Settings
DIP-Switch Settings
109
 Switch #4 AS/400 Mode Synchronous Mode/Leased Line/Dial-UP
1432 Series
110
 111
 112
 113
 Speaker Volume Control
MultiModemBL User Guide Series
114
 Recording Option Configurations
Switch Function Position Effect
115
 DIP Switches #13-14
DIP Switches #15-16
116
 Warranty, Service and Tech Support
 Limited Warranty
On-line Warranty Registration
118
 Tech Support
Service
Warranty, Service and Tech Support
Recording Modem Information
 Multi-Tech BBS
To log on to the Multi-Tech BBS
To Download a file
 Upgrading the MultiModem
Using FlashPro to Upgrade Modem Firmware
About the Multi-Tech Fax-Back Service
About Multi-Tech’s Internet Presence
 About Ordering Accessories
SupplyNet Online Ordering Instructions
122
 Appendixes
 Modem Does Not Respond to Commands
Appendix a Troubleshooting
None of the LEDs Light When the Modem Is On
124
 Appendix a Troubleshooting
125
 Modem Dials But Cannot Make a Connection
126
 File Transfer Is Slower Than It Should Be
Modem Cannot Connect When Answering
Modem Disconnects While On-line
127
 Am Losing Data
Am Getting Garbage Characters on the Monitor
128
 Appendix B Ascii Conversion Chart
129
 Tone Dial Frequencies
Appendix C Dial Pulse and Tone-Dial Frequencies
Dial Pulses
130
 $An
Appendix D AT Command Summary
Command Values Description
#An
 CD n
BS n
$BA n
SN d
 $FCn
$EBn
#Fn
$Fn
 #Ln
$Hn
L10
$MBn
 RFn
NdNe
$Rn
Sr=n
 $SPn
$SBn
SFn
#Tn
 #Xn
+++ATCR
137
 Callback Security/Remote Configuration Command Summary
 Password Command Summary
25bis Commands
 Appendix E DIP-Switch Summary
Asynchronous Mode
140
 Synchronous Mode
Appendix E DIP-Switch Summary
141
 142
 Appendix F S-Register Summary
 S26
S24
S25
S29
 Terse Digit Verbose Words Effect
Appendix G Result Code Summary
Appendix G Result Code Summary
145
 146
 25bis Operation
Delayed and Forbidden Numbers
Appendix H V.25bis Operation
Appendix H V.25bis Operation
 25bis DIP-Switches
25bis Set-Up and Initialization
148
 25bis Mode AT Commands
25bis Responses Result Codes
149
 Change Serial Baud Rate CSP Command
25bis AT Commands
Enable/Disable V.25bis Mode $V Command
Dial Phone Number Provided CRN Command
 Disregard or Connect to Incoming Calls DIC or CIC Command
Listing Delayed Phone Numbers RLD Command
Listing Forbidden Phone Number RLF Command
DTR Dialing $D Command
 Switzerland
ITU V.25bis Country Specific Information
Italy
Austria
 Singapore
Appendix H V.25bis Operation France
Belgium
153
 Appendix I MultiModemBL Cables
Figure I-1. RS232 Cable IBM PC
 Appendix J RS-232C Interface Specifications
Figure I-4. MAC Cable 155
 Pin Designation Eia
Appendix J RS-232C Interface Specifications
Signal Function Assignment Circuit Source
156
 Request To Send Pin 4, RTS CA
Signal Ground Pin 7, SG AB
Received Data Pin 3, RD BB
Clear To Send Pin 5, CTS CB
 Transmit Clock Pin 15, TC DB
Ring Indicator Pin 22, RI CE
Test Voltage Pin 9
Receive Clock Pin 17, RC DD
 Terminal Busy Out of Service Pin 25, OOS
External Transmit Clock Pin 24, XTC
159
 160
 European Directives User Guide Statement
EMC, Safety and Terminal Directive Compliance
Compliance with European Community Requirements
Appendix K Regulatory Information
 International Modem Restrictions
New Zealand Telecom Warning Notice
162
 FCC Regulations for Telephone Line Interconnection
163
 FCC Part
Canadian Limitations Notice
Class a Statement
Industry Canada
 Index
165
 Functional Description of RS232C SIG
166
 167
 168
XON/XOFF