User Guide
 Record of Revisions
User Guide
 Contents
 Registers
Command Mode
Callback Security and Remote Configuration
Manual Dial and Automatic Answer
 Appendixes
Modem Testing
DIP-Switch Settings
Warranty, Service and Tech Support
Page
 Introduction and Description
 Introduction
How To Use This Manual
 DIP-Switches
AT Command Mode Operation
Callback and Remote Configuration
Testing Your Modem
 2 1932 Series Features
Modem Features
1 2834 Series Features
 Fax Features
3 1432 Series Features
 Technical Specifications
 Introduction and Description
Mode of Operation
Intelligent Features
Command Buffer
 Carrier Frequencies 300 bps Bell Standard
Fax Carrier Frequencies
Lease Line Restoral
Carrier Frequencies
 Operating Temperature
Connectors
Diagnostics
Indicators
 Models Only
Power
Modem LED Indicators
 Controls on PC Board
 MultiModemBL User Guide
 Installation and Connection
 Unpacking MT2834BL shown
What is in Your Modem Package?
 Installation Procedure
Installation
Safety Warnings
 MultiModemBL/BLI Connections
 MultiModemBLK Connections
Cabling Procedure MT1432BLK and MT2834BLK
 Loading Trio DataFAX Software
 Installation and Connection
 Is Your Modem Ready for Use?
 Software Configuration and Modem Basics
 How Can You Identify Your Uart Type?
Serial Port Limitations
 16550 Uart and Windows
Configuring Your Software
Configuring Software for Your Modem
Software Configuration
 Other Parameters
Changing Default Parameters
PC Initialization Strings
 Terminal Emulation
Configuring Software for Your Computer
Configuring Software for the Remote System
Macintosh Initialization
 AT &F S0=0 X4 &E14 M
When to Disable Data Compression
Disabling Error Correction
File Transfer Protocols
 Simple Operations
Answer/Originate Voice/Data Toggle Switch
Modem Basics
 MultiModemBL User Guide
 Manual Dial and Automatic Answer
 Dialing/On-Line/Answering
 Manual Dial and Automatic Answer
Manual Dial Backup Call Termination
Dial Backup and Leased Line Restoral
Automatic Leased Line Restoral Operation
 Manual Call Origination
Dial-Up Operation
 Manual Answering
Automatic Answering
 Call Termination
Abort Timer
Handshaking Details
 Command Mode
 AT Command Editing
 Functional Modes
Command Mode
 Summary of AT Commands
 Flow Control Disabled
Normal Mode
Auto-Reliable Mode
Reliable Mode
 Callback Security Enable/Disable
Enable/Disable Reading Line Probe From DSP during handshake
Display of Signal Strength Information
Passwords for Callback Phone Numbers
 Multi-Tech Result Codes Series
Result Codes
 MultiModemBL User Guide Standard AT Result Codes Series
 Dialing a Stored Number N
Dialing Commands Dialing Action Commands
Dial Command D
Continuous Redial not used in BLI/BLK a or
 Set Pulse Dial Ratios &P Not used in BLK
Dial Modifier Commands
Voice/Data Dialing $VD
Pulse or Tone Dial P T
 Long Space Disconnect Y
Return to Command Mode After Dial Command Execution
Reverse the Mode of Operation R
Automatic Pauses in Dialing
 Quiet Answer @
Calling Card Detect Tones $
 Listing Numbers Stored in Memory L
Phone Number Memory Commands
Storing Phone Numbers D...N
Number Linking NN
 Modem Reset Z
Configuration and Default Storage Commands
Loading Factory Defaults &F
 Synchronous Transmit Clock Select &X
Async/Sync Mode Switching &M
Unix Uucp Spoofing $SP
 Result Codes Multi-Tech or Standard AT &Q
Command Response Result Code Commands
Echo Command Mode Characters E
Result Codes Enable/Disable and No Response Answer Q
 Result Codes Basic and Extended and Call Progress Selection
 Bell/V.21 Tone Not Used in BLK Models B
Phone Line Conditioning Commands
Enable/Disable Trelis Coded Modulation #T
Guard Tones Not Used in BLI or BLK Models &G
 Cleardown at Disconnect &CD 2834 Series only
Fallback Modes When On-Line #F
Enable/Disable Lowspeed Fast Connect $FC 2834 Series only
 Auto Speed Detect #A
 CTS Control &R
7 RS-232C Interface Control Commands
Carrier Detect Control &C
Data Terminal Ready Control &D
 DSR/CD Interaction Control &SF
Data Set Ready Control &S
CTS/RTS Interaction Control &RF
 Reliable Mode &E2
Error Correction Commands
Normal Mode &E0
Auto-Reliable Mode &E1
 Auto-Reliable Buffering $A
Mode Select #L
Originate Mode
Answer Mode
 Retransmit Count $R
Enable/Disable Auto Reliable Fallback Character $F
Error Correction/300bps $E
 Modem-Initiated Flow Control
Flow Control Commands
Hardware Flow Control &E4
Xon/Xoff Flow Control &E5
 Hewlett-Packard ENQ/ACK Pacing &E9
Xon/Xoff Pass-Through &E7
Send Xon/Xoff Characters #X
 Parity Selection #P
Normal Mode Modem Flow Control On &E11
Terminal/Computer Initiated Pacing &E13
Maximum Block Size &BS
 Enq/Ack Pacing Commands
Normal/Auto-Reliable/Reliable Mode Commands
Xon/Xoff Pass-Through Commands
 Modem Baud Rate $MB
Speed Conversion Commands
Speed Conversion $BA
 Command Mode Series
 Serial Port Baud Rate $SB
 Immediate Action Commands
 Off Hook H
Listing On-Line Diagnostics L8
 Exiting Command Mode, Going Back On-Line O
Line Probe Commands 2834 Series only
Force Answer Mode a
 MultiModemBL User Guide
 Registers
 Return Character
Number of Rings Until Modem Answers
Rings Which Have Occurred
Escape Code Character
 Wait Time for Dial Tone
Time for Carrier Abort Timer
Line Feed Character
Backspace Character
 S11 Tone Dialing Tone Spacing and Duration
S10 Carrier Loss Disconnect Delay Time
S13 Remote Configuration Escape Character
Carrier Detect Response Time
 S17 Changing Break Time
S15 Callback Time Delay
S19 Dial-Back Timer
S16 Callback Attempts
 S25 DTR Dropout Time
S26 Failed Password Attempts
S29 Local Inactivity Timer
S24 PBX/CBX Disconnect Drop Time for DSR/CTS/CD
 S37 Time Between DTR Active and Modem On-Hook
S30 Inactivity Timer
S32 Time Elapse for Escape Sequence
S36 Time Between DTR Inactive and Modem Off-Hook
 S48 Program V.34bis Connect Speeds 2834 Series only
 Examples of Reading Values
Reading and Assigning S-Register Values
Examples of Assigning Values
 AT Command and S-Register Summary
 Callback Security and Remote Configuration
 Callback Feature Description
 To change your Remote Configuration feature status
Remote Configuration Description
Callback Security and Remote Configuration
 AT#CBN1xxxxxxxxxxCR
To set parity of the password/message prompt
AT#CBN0xxxxxxxxxxCR
 Callback Operational Sequence Procedures
 Remote Configuration Operation Procedures StepProcedure
Remote Configuration Procedures
 Change Login Password
Remote Configuration and Callback Security AT Commands
Assign Passwords for Callback Phone Numbers #CBN
Callback Security Enable/Disable
 Erase Callback Phone Number #RDNxx
Erase Callback Password
 Remote Configuration/Callback Security S-Registers
 MultiModemBL User Guide
 Modem Testing
 Introduction
 Local Analog Loopback Test/V.54 Loop
Modem Testing
 100
Digital Loopback Test/V.54 Loop 2 Local/Manual
 101
Digital Loopback Test/V.54 Loop 2 Remote/Automatic
 4A. Back-to-Back Test Cabling
Back-to-Back Test
 Local Analog Loopback Test Synchronous Mode
Synchronous Mode Testing
 Synchronous Mode Digital Loopback Test local/manual 104
Digital Loopback Test Local/Manual Synchronous Mode
 Synchronous Mode Digital Loopback Test remote/automatic 105
Digital Loopback Test Remote/Automatic Synchronous Mode
 MultiModemBL User Guide 106
 DIP-Switch Settings
 PC Board BL models 108
 109
DIP-Switch Option Settings
DIP-Switch Settings
 110
Switch #4 AS/400 Mode Synchronous Mode/Leased Line/Dial-UP
1432 Series
 111
 112
 113
 114
Speaker Volume Control
MultiModemBL User Guide Series
 115
Recording Option Configurations
Switch Function Position Effect
 116
DIP Switches #13-14
DIP Switches #15-16
 Warranty, Service and Tech Support
 118
Limited Warranty
On-line Warranty Registration
 Recording Modem Information
Service
Warranty, Service and Tech Support
Tech Support
 To Download a file
Multi-Tech BBS
To log on to the Multi-Tech BBS
 About Multi-Tech’s Internet Presence
Using FlashPro to Upgrade Modem Firmware
About the Multi-Tech Fax-Back Service
Upgrading the MultiModem
 122
About Ordering Accessories
SupplyNet Online Ordering Instructions
 Appendixes
 124
Appendix a Troubleshooting
None of the LEDs Light When the Modem Is On
Modem Does Not Respond to Commands
 125
Appendix a Troubleshooting
 126
Modem Dials But Cannot Make a Connection
 127
Modem Cannot Connect When Answering
Modem Disconnects While On-line
File Transfer Is Slower Than It Should Be
 128
Am Losing Data
Am Getting Garbage Characters on the Monitor
 129
Appendix B Ascii Conversion Chart
 130
Appendix C Dial Pulse and Tone-Dial Frequencies
Dial Pulses
Tone Dial Frequencies
 #An
Appendix D AT Command Summary
Command Values Description
$An
 SN d
BS n
$BA n
CD n
 $Fn
$EBn
#Fn
$FCn
 $MBn
$Hn
L10
#Ln
 Sr=n
NdNe
$Rn
RFn
 #Tn
$SBn
SFn
$SPn
 137
#Xn
+++ATCR
 Callback Security/Remote Configuration Command Summary
 25bis Commands
Password Command Summary
 140
Appendix E DIP-Switch Summary
Asynchronous Mode
 141
Synchronous Mode
Appendix E DIP-Switch Summary
 142
 Appendix F S-Register Summary
 S29
S24
S25
S26
 145
Appendix G Result Code Summary
Appendix G Result Code Summary
Terse Digit Verbose Words Effect
 146
 Appendix H V.25bis Operation
Delayed and Forbidden Numbers
Appendix H V.25bis Operation
25bis Operation
 148
25bis DIP-Switches
25bis Set-Up and Initialization
 149
25bis Mode AT Commands
25bis Responses Result Codes
 Dial Phone Number Provided CRN Command
25bis AT Commands
Enable/Disable V.25bis Mode $V Command
Change Serial Baud Rate CSP Command
 DTR Dialing $D Command
Listing Delayed Phone Numbers RLD Command
Listing Forbidden Phone Number RLF Command
Disregard or Connect to Incoming Calls DIC or CIC Command
 Austria
ITU V.25bis Country Specific Information
Italy
Switzerland
 153
Appendix H V.25bis Operation France
Belgium
Singapore
 Figure I-1. RS232 Cable IBM PC
Appendix I MultiModemBL Cables
 Figure I-4. MAC Cable 155
Appendix J RS-232C Interface Specifications
 156
Appendix J RS-232C Interface Specifications
Signal Function Assignment Circuit Source
Pin Designation Eia
 Clear To Send Pin 5, CTS CB
Signal Ground Pin 7, SG AB
Received Data Pin 3, RD BB
Request To Send Pin 4, RTS CA
 Receive Clock Pin 17, RC DD
Ring Indicator Pin 22, RI CE
Test Voltage Pin 9
Transmit Clock Pin 15, TC DB
 159
Terminal Busy Out of Service Pin 25, OOS
External Transmit Clock Pin 24, XTC
 160
 Appendix K Regulatory Information
EMC, Safety and Terminal Directive Compliance
Compliance with European Community Requirements
European Directives User Guide Statement
 162
International Modem Restrictions
New Zealand Telecom Warning Notice
 163
FCC Regulations for Telephone Line Interconnection
 Industry Canada
Canadian Limitations Notice
Class a Statement
FCC Part
 165
Index
 166
Functional Description of RS232C SIG
 167
 XON/XOFF
168