Manuals / Multi-Tech Systems / Computer Equipment / Network Router

Multi-Tech Systems RF802EW About the Internet, Ordering Accessories, Email info@thesupplynet.com

Models: RF802EW

1 118

Download 118 pages 51.53 Kb

Page 106

Image 106

Chapter 10 - Service, Warranty and Technical Support

About the Internet

Multi-Tech System’s is a commercial provider on the Internet.

The Multi-Tech web site is located at http://www.multitech.com

The Multi-Tech FTP site is located at ftp://ftp.multitech.com

Ordering Accessories

SupplyNet, Inc. can provide you with replacement transformers, cables and connectors for select Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at:

Mail: SupplyNet, Inc.

614 Corporate Way

Valley Cottage, NY 10989

Phone: (800) 826-0279

Fax: (914) 267-2420

Email: info@thesupplynet.com

Internet: http://www.thesupplynet.com

106

Page 106

Image 106

Multi-Tech Systems RF802EW manual About the Internet, Ordering Accessories, Email info@thesupplynet.com

Contents

Model RF802EW Wireless Router/Access Point User GuideWireless Router/Access Point User GuideRecord of Revisions PATENTSChapter 1 - Introduction Chapter 2 - Hardware InstallationChapter 3 - Software Installation and Configuration Chapter 5 - RouteFinder ManagerChapter 10 - Service, Warranty Chapter 8 LAN-to-LAN SettingsChapter 9 - Troubleshooting and Technical SupportWINIPCFG and IPCONFIG IndexChapter 1 - Introduction Chapter 1 - Introduction IntroductionThe RouteFinder RF802EW Front Panel Power 5VDCReset Back PanelTypical Applications Connecting a Remote Site via Cable ModemConnecting a Local Site to the Internet KernalAccess Point SpecificationsWireless Power OutputChapter 2 - Hardware Installation Chapter 2 - Hardware Installation Hardware InstallationSafety Unpacking the RF802EWCabling the RouteFinder RF802EW CablingChapter 2 - Hardware Installation Chapter 3 - Software Installation and Configuration Chapter 3 - Software Installation and Configuration Software Installation and ConfigurationSoftware Installation RouteFinder Setup Wizard2. Click Install Software Using RouteFinder Setup WizardChapter 3 - Software Installation and Configuration Chapter 3 - Software Installation and Configuration 6. The Setup Wizard Device IP Address dialog box displaysDevice IP Address Device MAC Address Device Firmware Version Chapter 3 - Software Installation and Configuration 8. The Wireless Settings dialog box displaysChapter 3 - Software Installation and Configuration Password Verification Remote AccessPassword Use Local Client ListRADIUS Accounting Server IP Address RADIUS Access Server IP AddressUse RADIUS Server SecretTelephone Number IP Routing NAT Enabled and IP Routing NAT Disabled12. The Setup Wizard DNS IP Address dialog box displays Chapter 3 - Software Installation and ConfigurationChapter 3 - Software Installation and Configuration 11. The Setup Wizard Modem Settings dialog box displays14. The Setup Wizard Modem Setting dialog box re-displays Select your modem and baudrate as described on the following pagesTesting your Connection Chapter 3 - Software Installation and ConfigurationChapter 4 - Telnet Using Telnet to Configure your RouteFinder Chapter 4 - TelnetInternet Access Router PasswordWAN Ethernet Settings LAN -to- LAN AccessLogin script Async Port SettingsIdle Timeout Edit login scriptAuthentication Method Remote AccessRemote Access Port Settings IP Assigned Method Chapter 4 - Telnet Assign Remote IPRADIUS Access Server IP Client Filter SettingsLoad Default Settings Router DNS IP AddressChapter 4 - Telnet DiagnosticType any key to return to the main menu Chapter 5 - RouteFinder Manager RouteFinder Manager Chapter 5 - RouteFinder ManagerGeneral Settings Chapter 5 - RouteFinder ManagerAsync Port 2. Click PPP SettingsWAN Ethernet Segment LAN Ethernet SegmentExternal Port IP IP Routing NAT EnabledTel Number Assign Remote Site an IP AddressCallback Settings 2. Click Remote Authentication Settings3. The Remote Connection Authentication dialog box displays Allow Remote Dial-InClient Information Remote Connection Authentication SettingsUse Local Setting No CallbackSecret Confirmed Re-enter your Shared Secret Use Radius AuthenticationAssign a specific IP address for this user Chapter 5 - RouteFinder ManagerIP Assigned Method for Remote Clients Remote Access SettingsRemote Client Authentication Assign an IP Address AutomaticallyEnable IP Mapping - Virtual Server Chapter 5 - RouteFinder ManagerBaudrate Port SettingsChapter 5 - RouteFinder Manager 1. From the Port Settings, click Edit Login Script Edit Login Script for Remote AccessWriting a login script for IP Routing Send and SHLogin Script # Login ScriptMeaning of Each Login Script Command Example 3 Script for Unreliable ISP 2nd ISP backupDial-up/Hang-up Settings Modem String SettingsChapter 5 - RouteFinder Manager Dial-up Retry Options LAN DHCP ServerChapter 5 - RouteFinder Manager Individual Port Options DNS IP AddressChapter 5 - RouteFinder Manager IP Address Pool IP Address Mapping ReservationDelete Routing SettingsStatic Routing Chapter 5 - RouteFinder ManagerChapter 5 - RouteFinder Manager What is the purpose of the routing table?Routing Table PC 1 WAN Ethernet RF802EW-1 LAN Ethernet WAN Ethernet RF802EW-2Packets Defined by TCP/IP Filter SettingsTCP/IP Service Port IP AddressPackets defined by User Enable Client Filter Settings2. Click Client Filter Settings 2. In the Packets defined by User list, select From LAN or From WAN6. Click Privileged Clients Remote Clients Applies to Remote Access Ports5. Enter the TCP/UDP Port Number and click Add LAN Local Client ListEncryption WEP Wireless SettingsChapter 5 - RouteFinder Manager Refresh Device List Device Name and PasswordDevice Password Device NameTo save your settings to a file Save Settings to FileLoad Settings Chapter 5 - RouteFinder ManagerTo Upgrade your firmware Upgrade FirmwareChapter 5 - RouteFinder Manager Chapter 5 - RouteFinder Manager General Diagnostic1. From the main Manager dialog box, click General Diagnostic 3. Record the information if necessary and click OK to exitChapter 6 - RouteFinder Monitor Running RouteFinder Monitor RouteFinder MonitorTest Connection Chapter 6 - RouteFinder Monitor3. Select Disconnect Port 1 or Disconnect Port Terminate ConnectionSave to File 4. Click Terminate ConnectionAutosave IP Address/NameSave Now Overwrite database fileTCP/IP Tab Event MessagesChapter 6 - RouteFinder Monitor Time Tab Device Power Turned OnPower-On-Time Total Connection TimeWAN Ethernet Async Port Modem PowerStatus Tab Modem ReadyTx Bytes Statistics TabName Rx BytesChapter 7 - LAN Client Settings Accessing a Windows NT Server LAN Client SettingsSetting up Remote Access Clients Chapter 7 - LAN Client SettingsWin95 Windows 95/98 1. Click Start Settings Control PanelAdding the dial-up adapter NT Server Connection Win98Windows 95/98/NT Adding TCP/IP NT Server ConnectionWindows NT WinNTChapter 7 - LAN Client Settings Adding Client for Microsoft Networks NT Server ConnectionWindows 95/98 Windows 95/98Dial-up Adapter Windows 95/98 Set up Properties of Components NT Server ConnectionSet Your Primary Network Logon NT Server Connection Chapter 7 - LAN Client SettingsChapter 7 - LAN Client Settings Network Client Windows 95/98 Identification Windows 95/98Make Your New Connection NT Server Connection Chapter 7 - LAN Client Settings Access Windows 95/982. Select Share-Level access control Set Dial-up type NT Server ConnectionAdding the dial-up adapter Novell Server Connection Accessing a Novell ServerDial in to your network NT Server Connection Chapter 7 - LAN Client SettingsWin95/98 Chapter 7 - LAN Client Settings3. Click Add. The Select Network Component Type dialog box opens Windows NTWindows 95/98 Adding IPX/SPX Novell Server ConnectionChapter 7 - LAN Client Settings Windows NTNetwork Client Windows 95/98 Set Up Properties of Components Novell Server ConnectionAdding Client for NetWare Networks Novell Server Connection Chapter 7 - LAN Client SettingsChapter 7 - LAN Client Settings 7. Click Properties Set Your Primary Network Logon Windows 95/98Set Dial-up type Novell Server Connection Set Your Access Control Novell Server ConnectionMake Your New Connection Novell Server Connection Dial in to your network Novell Server ConnectionAdding the dial-up adapter Novell/NT Server Connection Accessing a Windows NT Server and a Novell NetWare ServerWindows 95/98/NT 1. Click Start Settings Control Panel Chapter 7 - LAN Client SettingsWin95/98 Adding TCP/IP Novell/NT Server ConnectionChapter 7 - LAN Client Settings WinNTWindows 95/98 Adding Client for Microsoft Networks Novell/NT Server ConnectionChapter 7 - LAN Client Settings Windows 95/98Windows 95/98 Adding IPX/SPX Novell/NT Server ConnectionChapter 7 - LAN Client Settings Windows NTChapter 7 - LAN Client Settings Adding Client for NetWare Networks Novell/NT Server ConnectionSet Your Primary Network Logon Novell/NT Server Connection Windows 95/98Dial-up Adapter Windows 95/98 Set Up Properties of Components Novell/NT Server ConnectionChapter 7 - LAN Client Settings Network Client Windows 95/98Chapter 7 - LAN Client Settings 7. Click Properties Network Protocol Windows 95/982. Click Properties Windows 95/98Make Your New Connection NT/Novell Server Connection Set Your Access Control2. Select the Share-Level access control option Chapter 7 - LAN Client SettingsDial in to your network NT/Novell Server Connection Accessing a Unix ServerSet Dial-up type NT/Novell Server Connection Adding the dial-up adapter Unix Server ConnectionWin95/98 Chapter 7 - LAN Client Settings3. Click Add. The Select Network Component Type dialog box opens Windows NTChapter 7 - LAN Client Settings Set Up Properties of Components Unix Server ConnectionAdding TCP/IP Unix Server Connection Windows 95/98/NTDial in to your network Unix Server Connection Make Your New Connection Unix Server ConnectionSet Dial-up type Unix Server Connection Chapter 7 - LAN Client Settings3. Double-click Make New Connection Make New Connection Windows 2000 only2. Double-click the Network and Dial-up Connections folder Chapter 7 - LAN Client SettingsChapter 8 LAN-to-LAN Settings Using the Find Computer command LAN-to-LAN SettingsSetting up LAN-to-LAN Routing Setting up a Windows machine to share filesUsing LMHosts Chapter 7 - LAN Client SettingsChapter 9 - Troubleshooting Chapter 9 - Troubleshooting TroubleshootingCommon Problems Problem #1Create a backup of the file c\windows\system\oleaut32.dll Chapter 9 - Troubleshooting Problem #3Problem #4 Problem #5Problem #9 Problem #8After installing my RF802EW, my modem connection seems to be slower Problem #10Chapter 10 - Service, Warranty and Technical Support Addendum for North American Products Limited WarrantyChapter 10 - Service, Warranty and Technical Support IntroductionAddendum for International Products Out of Warranty Repair CostsChapter 10 - Service, Warranty and Technical Support SINGLE-USER SOFTWARE LICENSE AGREEMENT Software User License AgreementIMPORTANT - READ BEFORE OPENING THE SOFTWARE PACKAGE MULTI-TECH SOFTWARE LICENSE AGREEMENTChapter 10 - Service, Warranty and Technical Support This Agreement shall be governed by the laws of the State of MinnesotaTechnical Support Online Warranty RegistrationUsing email Contacting Technical SupportEmail info@thesupplynet.com Ordering AccessoriesAbout the Internet Chapter 10 - Service, Warranty and Technical SupportAppendixes Industry Canada Appendix A - Regulatory Compliance InformationClass B Statement FCC Part AppendixesRouteFinder Monitor WINIPCFG and IPCONFIGAppendix B - Tools for your RF802EW PINGTRACERT AppendixesWAN/LAN Cables Appendix C - Cabling DiagramsPin Circuit Signal Name Serial CableGlossary B Baudrate D DHCP Dynamic Host Configuration ProtocolGlossary DNS DomainNameSystemISDN TA ISP Internet Service ProviderGlossary IP Addresses L LAN Local Area NetworkPort Number NetworkAddressP Packet ProtocolGlossary T TCP/IP Transmission Control Protocol/Internet Protocol U UDP User Datagram ProtocolIndex Index