NEC R1000 manual September Caller ID Indication disappears

Models: R1000

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September 2003

NEC Business Solutions Ltd

 

 

The Caller ID Indication disappears:

zWhen an incoming call is answered.

zWhen an internal or ring transfer call is received.

zWhen Feature Access, DSS, Redial, or Feature key is pressed.

The Caller ID number is printed on the SMDR printout for incoming calls that are answered at stations that can display Caller ID data. The name is not printed.

When a station is engaged in a voice over, whisper page, or broker's call, the station can display Caller ID until the process ends.

When an incoming call is answered before Caller ID is sent, the Caller

ID is not displayed.

The following incoming calls display Caller ID on a Multiline terminal:

zOrdinary CO Calls

zDIT/ANA calls

zVRS/AA calls

zRing Transfer calls

zCAR calls

zACD/UCD calls

zCalls with delayed ringing

When a Multiline Terminal displays Caller ID with off hook ringing and receives another incoming CO call, the Caller ID changes to the second caller.

When trunk name indication is assigned, the data in Memory Block 3- 00 (Trunk Name/Number Assignment) is displayed on the Multiline Terminal assigned for Caller ID indication even when a terminal receives a caller name and number.

When hotline/prime line is set in Memory Block 4-23 (Prime Line/ Hot Line Assignment, a station user can originate an outgoing call using Caller ID.

Scrolling Caller ID with Return Call

When the Scroll key is used, a maximum of 50 Caller IDs can be stored in System Memory. When 50 Caller IDs are stored and an additional call is answered, the first Caller ID is erased from System Memory. Press the Scroll key to display the stored Caller IDs. When you go Off-hook, the displayed Caller ID is automatically dialled.

When Scroll key is not pressed with five seconds of the last press, the LCD returns to idle, and Caller ID disappears.

When an outgoing call is made using the Scroll function, the call follows Code Restriction, Digit Restriction, and Least Cost Routing (LCR) or Automatic Carrier Routing (ACR). The LCR or ACR feature is required for the Scroll function to operate properly.

Doc. No. 8283 - Release 1.0 September 2003

42 – Chapter 3

Caller ID - Incoming C-6

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NEC R1000 manual September Caller ID Indication disappears