Reference Manual for the ADSL Modem Router DG834 v3

c.The WAN port LED is lit.

If a port’s LED is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10 Mbps, the LED will be amber.

If any of these conditions does not occur, refer to the appropriate following section.

Power LED Not On

If the Power and other LEDs are off when your router is turned on:

Make sure that the power cord is properly connected to your router and that the power supply adapter is properly connected to a functioning power outlet.

Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support.

Test LED Never Turns On or Test LED Stays On

When the router is turned on, the Test LED turns on for about 10 seconds and then turns off. If the Test LED does not turn on, or if it stays on, there is a fault within the router.

If you experience problems with the Test LED:

Cycle the power to see if the router recovers and the LED blinks for the correct amount of time.

If all LEDs including the Test LED are still on one minute after power up:

Cycle the power to see if the router recovers.

Clear the router’s configuration to factory defaults. This will set the router’s IP address to 192.168.0.1. This procedure is explained in “Using the Reset button” on page 7-9.

If the error persists, you might have a hardware problem and should contact technical support.

LAN or Internet Port LEDs Not On

If either the LAN LEDs or Internet LED do not light when the Ethernet connection is made, check the following:

Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation.

Make sure that power is turned on to the connected hub or workstation.

7-2

Troubleshooting

v1.1, October 2006

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NETGEAR DG834 V3 manual Power LED Not On, Test LED Never Turns On or Test LED Stays On, LAN or Internet Port LEDs Not On