Cannot Log In to the Router, WiFi LED Is Off | NETGEAR JNR1010V2

N150 and N300 Wireless Routers

•Make sure that the Ethernet cable is securely connected to the router Internet port and the modem.

•Make sure that power is turned on to the connected modem.

•Be sure that you are using the correct cable.

When you connect the router’s Internet port to a cable or DSL broadband modem, use the cable that was supplied with the cable or DSL broadband modem. This cable can be a standard straight-through Ethernet cable or an Ethernet crossover cable.

WiFi LED Is Off

If the WiFi LED stays off, check to see if someone disabled the wireless radio or set up a wireless schedule. For more information about these settings, see Control the Wireless Radio on page 38. The WiFi LED is lit when the wireless radio is turned on.

Cannot Log In to the Router

If you cannot log in to the router from a computer or wireless device on your local network, check the following:

1.Make sure that your computer or wireless device is connected to the router’s network.

-For a WiFi connection, select the network and entered its WiFi password.

-For a wired connection, use an Ethernet cable to connect your computer to an Ethernet LAN port on the router (not the Ethernet Internet port).

2.Launch a web browser and enter www.routerlogin.net.

3.If a login prompt does not display, try the following:

a.Close the browser and launch it again.

b.Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click the Refresh button to be sure that the Java applet is loaded.

c.If you are using a wired connection, check the Ethernet connection between the

computer and the router. One of the router Ethernet LEDs lights to show that your computer is connected.

4.If the login prompt displays, but you cannot log in, try the following:

a.Make sure that you are using the correct login information.

The user name is admin and the default password is password. Make sure that Caps Lock is off when you enter this information.

b.If you customized the IP address scheme that the router uses, see Troubleshoot IP Addresses on page 74.

Troubleshooting

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NETGEAR JNR1010V2, WNR2020, WNR618, WNR614, JWNR2010v5, JWNR2000v5 user manual Cannot Log In to the Router, WiFi LED Is Off

Contents

Models N150 and N300 Wireless Routers Support ComplianceTrademarks Contents Manage Your Network Appendix a Supplemental Information Hardware Setup Hardware Features Front Panel LEDsBack Panel  To prepare your router for installation Position Your Router To position your router  To cable your router Cable Your Router Verify the Cabling Connect to the Network Access the Router WiFi Connection Wired Connection To use WPS to connect to the WiFi network  To find and select the WiFi network Types of Logins Use a Web Browser to Access the RouterNetgear genie Automatic Internet Setup  To use Netgear genie to set up your router Log In to the Router To log in to the router Connect to the Network and Access the Router Specify Your Internet Settings Use the Internet Setup Wizard  To use the Setup WizardSelect Advanced Setup Wizard Manually Set Up the Internet Connection Specify an Internet Connection Without a Login To specify the Internet connection settings  To view or change the basic Internet setup Specify an Internet Connection That Uses a Login Select Internet Change the MTU Size  To change the MTU size Select Advanced Setup WAN Setup Common MTU sizes Networking  To view or change the WAN settings View or Change WAN Settings Set Up a Default DMZ Server  To set up a default DMZ server Change the Router’s Device Name To change the router’s device name Select Advanced Setup LAN Setup Change the LAN TCP/IP Settings To change the LAN TCP/IP settings LAN IP address RIP Version list, select one of the following Specify the IP Addresses that the Router Assigns Disable the Dhcp Server Feature in the Router  To disable the Dhcp server feature in the routerReserve LAN IP Addresses  To edit a reserved address entry  To reserve an IP address  To delete a reserved address entry Use the WPS Wizard for WiFi Connections To use the WPS Wizard Select Advanced WPS Wizard  To specify basic wireless settings Specify Basic WiFi Settings Select Wireless  To change the WPA settings Change the WiFi Security Option Set Up a Guest Network  To set up a guest networkSelect Guest Network Control the Wireless Radio Enable or Disable the Wireless Radio To enable or disable the wireless radio Set Up a Wireless Schedule Select Advanced Advanced Setup Wireless Settings To set up the wireless schedule Set up a Wireless Access List Networking Specify WPS Settings Wireless Distribution System To specify WPS Settings Set Up the Base Station  To set up the base stationSelect Advanced Advanced Setup Wireless Repeating Function Set Up a Repeater Select the Enable Wireless Repeating Function check box To configure the router as a repeater Complete the Repeater IP Address field  To set up a static route Select Advanced Advanced Setup Static RoutesStatic Routes  To edit a static route View Devices Currently on the Network  To delete a static route To view devices on the network  To enable Universal Plug and Play Improve Network Connections with Universal Plug and PlaySelect Attached Devices Select Advanced Advanced Setup UPnP Manage Your Network Update the Router Firmware  To check for new firmware and update your routerSelect Advanced Administration Firmware Update Recover the admin Password Change the admin Password To set the password for the user name admin Select Advanced Administration Set Password  To recover your password Select the Enable Password Recovery check box  To view router status and usage information View Router StatusClick the Advanced tab LAN Port  To view the Internet connection settings View the Internet Connection SettingsDisplay Internet Port Statistics  To display Internet port statistics  To check the Internet connection status View the Internet Connection Status Dhcp Connection  To change the router Dhcp connection settings  To change the router PPPoE connection settings View Wireless Settings To change the router Pptp connection settings  To view the wireless settings  To view the guest network settings View Guest Network Settings Manage the Configuration File Reboot the Router To reboot the router Do not interrupt the reboot process Restore Configuration Settings Back Up Settings To back up the router’s configuration settings Select Advanced Administration Backup Settings Erase Configuration Settings Troubleshooting Forgotten Passwords Admin PasswordWiFi Passwords  To use a wired connection to view WiFi settings WiFi Connections  To apply power to the router and check the LEDs Apply Power to the Router and Check the LEDsChanges Not Saved Troubleshoot with the LEDs Power LED Stays Amber Power LED Is Off or BlinkingAll LEDs Remain Lit Internet LEDs Is Off Cannot Log In to the Router WiFi LED Is Off  To check the WAN IP address Router Cannot Access the Internet Troubleshoot Internet Browsing Troubleshoot a PPPoE Internet Connection To troubleshoot a PPPoE Internet connection Troubleshoot Your Network Using the Ping Utility Test the LAN Path to Your Router To ping the router from a computer running Windows Request timed out Test the Path from Your Computer to a Remote Device Troubleshoot IP Addresses Supplemental Information Router factory default settings Factory Settings Router specifications Technical Specifications