Troubleshooting

Problem

Cause/Solution

c

Pictures are blurred

• Use flash.

32

 

• Use anti-shake mode.

49

 

• Use A.

104

 

• Use tripod and self-timer.

34

 

 

 

Bright specks appear in pictures

Flash is reflecting off particles in air. Turn

33

taken with flash

flash off.

 

 

 

 

Flash does not fire

Flash is off. Note that flash turns off

32,

 

automatically in T modes other than

37,

 

[Time-lapse movieA] and [Stop-motion

70,

 

movie], some scene modes, when [Con-

102,

 

tinuous] or [Multi-shot 16] is selected for

104

 

[Continuous], or when option other than

 

 

[Off] is selected for [BSS].

 

 

 

 

Optical zoom cannot be used

Optical zoom cannot be used while

70

 

recording movies.

 

 

 

 

Digital zoom cannot be used

Digital zoom is not available in assist

37,

 

modes, or when [Multi-shot 16] is

102

 

selected for [Continuous].

 

 

 

 

[Image mode] not available

[Image mode] cannot be adjusted when

102

 

[Multi-shot 16] is selected for [Continu-

 

 

ous].

 

 

 

 

No sound when shutter is

• [Off] is selected for [Sound settings] >

123

released

[Shutter sound] in setup menu.

41, 70,

 

• P or T mode is selected, option

 

other than [Single] is selected for

102,

 

[Continuous], or option other than

104

 

[Off] is selected for [BSS].

 

 

 

 

AF-assist illuminator does not

• [Off] is selected for AF assist option in

123

light

camera setup menu.

 

 

• AF-assist illuminator turns off auto-

37

 

matically in some modes.

 

 

 

 

Pictures appear smeared

Lens is dirty. Clean lens.

164

 

 

 

Colors are unnatural

White balance does not match light

99

 

source.

 

 

 

 

Randomly spaced bright pixels

Shutter speed too slow. Noise can be

 

(“noise”) appear in image

reduced by:

 

 

• Using flash

32

 

• Fixing the sensitivity

105

 

• Choosing scene mode with noise reduction

39-47

 

 

 

Notes Technical

173