Troubleshooting

Wireless Transfer

Problem

Cause/Solution

c

The camera is not detected by

• Set the camera to L (auto) mode.

24,

the Wireless Camera Setup Util-

• Select [PTP] for [Interface] > [USB] in

126

ity.

the setup menu.

 

 

 

 

SSID is not displayed.

• Configure a profile device.

134

 

• SSID is set to hide.

 

 

• Signal strength is poor.

 

 

• Move the camera closer to the access

 

 

point or computer.

 

 

• Remove obstruction between the

 

 

camera and profile device.

 

 

• Adjust the direction of the camera so

 

 

it can receive a better signal.

 

 

 

 

Connection to the access point or

• A profile for home wireless LAN is set

142

server failed.

in the procedure for public wireless

 

 

LAN.

 

 

• Connect the computer and camera

 

 

and start the Wireless Camera Setup

 

 

Utility. Then choose the action

 

 

[Rename/Delete profiles], choose the

 

 

profile from the list, and click [View

 

 

Profile] to confirm the information.

 

 

 

 

Wireless transfer was terminated

• Turn the camera off and on again, and

17, 18

during image transfer, and trans-

try again.

 

fer failed.

• Battery is running out.

 

 

 

 

Pictmotion movies were not wire-

• [Easy Trans. (no PM)] is selected in

150

lessly transferred.

wireless transfer menu.

 

 

• Pictmotion movies cannot be trans-

 

 

ferred from a Macintosh.

 

 

 

 

Notes Technical

176