Nokia 9000il owner manual 15-2, Warranty information

15-2 Warranty information

5.Upon request from NMPI, the Consumer must provide information to reasonably prove the date of purchase.

6.The Consumer shall bear the cost of shipping the Product to the Customer Service Depart- ment of NMPI. NMPI shall bear the cost of shipping the Product back to the Consumer after the completion of service under this limited warranty.

7.The Consumer shall have no coverage or ben- efits under this limited warranty if any of the following conditions are applicable:

a)The Product has been subject to abnormal use, abnormal conditions, improper stor- age, exposure to moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect, abuse, accident, alteration, im- proper installation, or other acts which are not the fault of NMPI, including dam- age caused by shipping and blown fuses.

b)The Customer Service Department at NMPI was not notified by Consumer of the alleged defect or malfunction of the Prod- uct during the applicable limited warranty period.

c)The Product serial number plate or the accessory date code has been removed, defaced, or altered.

d)The defect or damage was caused by the defective function of the cellular system, or by inadequate signal reception by the external antenna.

8.If a problem develops during the limited warranty period, the Consumer should take the following step-by-step procedure:

a)The Consumer shall return the Product to the place of purchase for repair or re- placement processing.

b)If “a” is not convenient the Consumer may contact the Customer Service Department at NMPI, at the phone number listed on the bottom of the next page for further instructions.

c)The Consumer shall ship the Product prepaid and insured. Expenses related to removing the Product from an installation are not covered under this limited warranty.

d)The Consumer will be billed for any parts or labor charges not covered by this limited warranty. The Consumer shall be respon- sible for expenses related to reinstallation of the Product.

e)If the Product is returned to the Customer Service Department at NMPI during the limited warranty period, but the problem with the Product cannot be fixed under the terms and conditions of this limited war- ranty, the Consumer will be notified and given an estimate of the charges the Con- sumer must pay to have the Product re- paired, with all shipping charges billed to the Consumer. If the estimate is refused, the Product will be returned freight collect. If the Product is returned to the Customer Service Department at NMPI after the ex- piration of the warranty period, NMPI’s normal service policies shall apply and the Consumer will be invoiced for all shipping charges.

9.The Product consists of newly assembled equipment that may contain used compo- nents which have been reprocessed to allow machine compliance with Product perfor- mance and reliability specifications.

10.ANY IMPLIED WARRANTY OF MERCHANT- ABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OF USE, SHALL BE LIMITED TO THE DURATION OF THE FOREGOING WRITTEN WARRANTY, OTHERWISE, THE FOREGOING WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. NMPI SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR A LOSS OF ANTICIPATED BENEFITS OR PROFITS, RESULT- ING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE WARRANTY EVEN IF NMPI KNEW OF THE LIKELIHOOD OF SUCH DAMAGES.