Nokia 9000il owner manual Establishing communication, 14-2, Resetting the communicator

14-2

4.Resetting the communicator

Removing the battery in mid-transmission may cause errors in the communicator’s file system. If you receive internal memory or sys- tem error messages and/or reboot prompts, or the device does not respond to commands normally, the reset operations will help you to recover from most of these problems. Try the reset operations in the order they are listed: if checking the file system does not help, try de- leting temporary files, and so on.

To reset the communicator, follow these steps:

•Close the cover.

‚Remove the battery.

ƒPlace the connector end of the battery (the end with the four metal strips) in the battery cavity, but do not press the other end in place yet. You will be balancing the battery at the edge of its insertion point.

„Place the communicator on a flat surface with the phone interface display upwards (do not let the battery slip from its place).

…Open the cover.

†Press and hold down the required key combi- nation (listed below) and simultaneously push the battery end of the communicator down, so that the battery clicks in place. Continue to hold down the keys until you see progress messages or a confirmation prompt on the display.

‡In some cases the communicator will ask you to confirm the action and you must press a command button (e.g., Format / Cancel).

After the reset, the communicator will reboot and start normally.

Establishing communication

1) Check the file system

Key combination: Shift-ESC-(left arrow)

Symptoms: The Memory application (in the System main view) shows too much (over 2 megabytes) or too little memory (even if you have just deleted some documents), or the communicator interface applications crash when opening a document. Caution: If there are problems in the file system, the corrupted files will be removed. If there are no problems, this operation does not affect any documents or settings.

2) Delete temporary files

Key combination: Shift-ESC-(right arrow)

Symptoms: The communicator interface is in a reboot cycle or a note saying that an

.ini file is corrupted is displayed. Caution: All temporary files are removed. The Document outbox is cleared, default application settings are restored (for ex- ample, the SMSC phone number, Internet Access Point(s) and remote mailbox set- tings are lost).

Stored documents are not affected.

3) Format file system

Key combination: Shift-ESC-F

Symptoms: The communicator interface is in a reboot cycle or does not boot up. Caution: Formatting the file system will erase all data you have entered. This oper- ation will restore your communicator in the same state it was in at the time of purchase.

Remember that backed up data can be re- stored in all cases. If these measures do not help, contact your local Nokia retailer.

Establishing communication

5.Calls cannot be made or received

The phone interface is off. Close the cover and switch the phone interface on.

If you get the message INVALID SIM CARD, your SIM cannot be used in the communica- tor. Contact your Nokia retailer or network operator.