Troubleshooting

Shooting

 

Problem

Cause/Solution

A

 

No picture taken when shutter-

• When camera is in playback mode, press the

26

 

release button is pressed.

Abutton or the shutter-release button.

 

 

 

• When menus are displayed, press the d

10

 

 

button.

 

 

 

• Battery is exhausted.

20

 

 

• When flash lamp blinks, flash is charging.

29

 

 

 

 

 

Camera cannot focus.

• The intended subject is one with which

25

 

 

autofocus does not perform well.

 

 

 

• Set AF assist in the setup menu to Auto.

123

 

 

• Focus error. Turn camera off and then on

20

 

 

again.

 

 

 

 

 

 

Pictures are blurred.

• Use flash.

28

 

 

• Use electronic vibration reduction or motion

121,

 

 

detection.

122

 

 

• Use BSS.

98

 

 

• Use tripod and self-timer.

30

 

Streaks of light or partial

Smear may occur when the lens is aimed at

98, 136

 

discoloration appear in the

bright subjects. When using the multi-shot 16

 

 

display.

shooting and movie modes, we recommend

 

Technical

 

that you avoid shooting when direct sunlight,

 

 

reflected sunlight, or electric lights are in the

 

 

 

 

 

 

display.

 

 

 

 

 

Notes

Bright specks appear in

Flash is reflecting off particles in air. Turn flash

29

pictures taken with flash.

off.

 

 

 

 

 

 

 

 

Flash does not fire.

• Flash is off.

28

 

 

• Some scene modes that cannot turn on flash

34

 

 

are selected.

 

 

 

• Smart portrait mode selected, with Blink

49

 

 

proof set to On.

 

 

 

• Dmode is selected.

75

 

 

• Another function that is set now is restricting

105

 

 

the flash.

 

 

 

 

 

 

Optical zoom cannot be used.

Optical zoom cannot be used while recording

75

 

 

movies.

 

 

 

 

 

144