Troubleshooting
Playback
Problem | Cause/Solution | A |
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File cannot be played back. | File or folder was overwritten or renamed by | – |
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| computer or other make of camera. |
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Cannot zoom in on picture. | Playback zoom cannot be used with movies, | – |
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| small pictures, or pictures that have been |
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| cropped to a size of 320 × 240 or smaller. |
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Cannot record or play back | • Voice memos cannot be appended to movies. |
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voice memos. | • Voice memos cannot be attached to images |
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| taken with other cameras. Voice memos that |
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| are attached to the image using other |
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| cameras cannot be played back on this |
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| camera. |
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Cannot use quick retouch, | • These options cannot be used with movies. |
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• These options cannot be used with pictures |
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softening, or small picture | taken when 16:9 is applied in the Image |
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options. | mode setting. |
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| • Select pictures that support quick retouch, |
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| picture. |
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| • Camera is unable to edit pictures taken with |
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| other cameras. |
| Technical |
| • Other cameras may be unable to play back | ||
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| pictures recorded with this camera. |
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Pictures not displayed on | • Choose correct Video mode. | Notes | |
television. | the memory card. Remove the memory card | ||
• Memory card contains no pictures. Replace |
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| to play back pictures from the internal |
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| memory. |
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Control settings for favorites | Data in the memory card may not be played | – |
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folder restore to default | back correctly if overwritten on a computer. |
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settings, or pictures added to |
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favorites are not displayed |
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during favorite pictures |
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playback. |
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