Troubleshooting

 

Problem

Cause/Solution

A

 

Pictures are too dark

Flash is off.

28

 

(underexposed).

Flash window is blocked.

22

 

 

Subject is beyond flash range.

28

 

 

Adjust exposure compensation.

32

 

 

Raise the ISO sensitivity.

99

 

 

Subject is backlit. Select o(Backlight scene

28, 39

 

 

mode) or use fill flash.

 

 

 

 

 

 

Pictures are too bright

Adjust exposure compensation.

32

 

(overexposed).

 

 

 

 

 

 

 

Unexpected results when flash

If taking pictures with V(auto with red-eye

28, 35

 

set to V(auto with red-eye

reduction) or fill flash with slow sync and red-

 

 

reduction).

eye reduction when scene mode is set to Night

 

 

 

portrait, In-Camera Red-Eye Fix may be applied

 

 

 

to areas not affected by red-eye. Select any flash

 

 

 

mode other than V(auto with red-eye

 

 

 

reduction) and select any shooting mode or

 

 

 

scene mode other than Night portrait, then try

 

 

 

shooting again.

 

 

 

 

 

 

Skin softening results are not as

Skin softening may not produce the desired

49

 

expected.

results depending on shooting conditions.

 

 

 

For pictures with four or more faces, try using

72

Technical

 

Skin softening in the playback menu.

 

 

 

 

Saving images takes time.

It may take more time to save images in the

 

 

 

 

 

following situations.

 

Notes

 

When the noise reduction function is in

34

 

operation.

 

 

 

 

 

 

When flash is set to V(auto with red-eye

29

 

 

reduction).

 

 

 

When using skin softening while shooting.

34, 35,

 

 

 

48

 

 

 

 

146