Problem Solving 4

Problem:

Software is attempting to print beyond the printer’s

 

maximum image area.

Solution:

Adjust software page margins to printer’s maximum

 

margins

(8" X 10" for standard sheets).

Symptom:

Print job started with italics, changed to bold, but

 

italics

still output.

Problem:

Font selection is by priority, and italic is “higher” than

bold.

 

 

Solution:

Turn italics off before turning bold on.

Symptom:

Printer ignores control codes sent prior to printing a

 

document.

Problem:

The application software automatically sends a reset

 

command before printing.

Solution:

Embed the control codes in the text to be printed.

Symptom:

“Garbage” prints out.

Problem:

Incorrect driver is installed.

Solution:

Install an appropriate driver.

Symptom:

Printer’s output is below rated speed.

Problem:

Delays are caused by software formatting routines,

 

graphics downloads, and other application specific

 

factors.

 

Solution:

For maximum speed, output plain text.

Symptom:

Size of top margin increases with each page printed.

Problem:

“Creeping text.” Number of lines per page in software

 

is not equal to number of lines per page of printer.

Solution: Many software packages assume 66 lines per page, but your printer’s default is 60. Adjust software accordingly, or set LINES/ Pg in Menu 1 to equal lines per page in software.

Problem: In Epson FX Emulation, when command for 66 lines is sent to the printer, printer prints only 64 lines on a page, looses the 65 and 66 line and prints 67th line on the second page.

Solution: Set line spacing to 35/216 with a software command ESC “3” Pn (Pn=number of 216ths). Then send the command to set the page length to 66 lines per page, ESC C Pn (Pn = number of lines per page).

Symptom: Strange symbols appear during normal printing.

Problem: Wrong symbol set.

Solution: Make sure the symbol set selected corresponds to symbol set resident, in font card, or in soft font.

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OKIPAGE 12i User’s Guide

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Oki 12i manual Software is attempting to print beyond the printer’s