Problem Solving 4

MESSAGE: PRINT CLEANING

Explanation: Cleaning Page being generated.

Action: See Cleaning Page instructions in Section 3.

Paper Errors

MESSAGE: TRAY PAPER OUT

Explanation: Paper tray has run out of paper.

Action: Add paper.

MESSAGE: TRAY n INPUT JAM

Explanation: Paper jammed while being supplied from the tray.

Action: n=tray 1, 2. See page 38 for instructions.

MESSAGE: TRAY n FEED JAM

Explanation: Paper jammed during feeding inside printer.

Action: n=tray 1, 2. See page 38 for instructions.

MESSAGE: PAPER EXIT JAM n

Explanation: Paper jammed at exit.

Action: n=tray1, 2. See page 39 for instructions.

MESSAGE: PAPER SIZE ERR

Explanation: Wrong size paper is in the tray.

Action: Check paper in tray; check for too much paper. Open/ Close top cover to recover and continue. Ensure that paper size in menu or software matches size you are using.

MESSAGE: xxxxx PAPER

Explanation: Request to load specified size paper in tray. Top line of message may be any valid paper size.

Action: Insert requested size paper.

Manual Paper Feed Request

MESSAGE: xxxxx MANUAL REQUEST

Explanation: Request that specified size paper be loaded in manual feed slot. Top line of message may be any valid paper size.

Action: Insert requested size paper in manual feed slot.

MESSAGE: REC BUFFER OVERFLOW

Explanation: Receive buffer is full.

Action: Press RECOVER to continue. Check flow control setting in menu, cable configuration.

MESSAGE: PAGE BUF OVERFLOW

Explanation: Page buffer is full.

Action: Press RECOVER to continue. Resend job beginning with page that did not print. If problem persists, set REC BUFF=8K, FONT PROT=OFF in MENU 2 MEMORY USAGE. Resend job. If job still cannot print, additional memory is required.

MESSAGE: PRINT OVERRUN

Explanation: Page is too complicated to print.

Action: Press RECOVER to release error. Set PAGE BUF to larger value in Menu 2

MESSAGE: DLL BUFF OVERFLOW

Explanation: Data in the DLL buffer has overflowed.

Action: Press RECOVER to continue. Decrease amount of DLL fonts (Windows TrueType) or install more memory.

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OKIPAGE 12i User’s Guide

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Image 52
Oki 12i manual Paper Errors, Manual Paper Feed Request