Problem 9:
The ALARM light is on and the Character Pitch 15 light is flashing.
Solution:
This indicates a paper jam. Press the SEL key and correct the paper jam situation. Refer to “Maintenance, Paper Jams.”
Problem 10:
The printer needs paper, but the ALARM light is not on and I cannot load the paper.
Solution:
Press and release the SEL key.
Then, press and hold the SHIFT key and press the RESET (CHARACTER PITCH) key.
The printer is reset.
Problem 11:
The Print Quality and Character Pitch keys on the front panel don't work.
Solution:
The Operator Panel Function in the printer menu can be used to disable these buttons (Limited Function). If the printer is part of a customized system or if it is used by a number of people, the system manager may have used this option to make sure the printer is always set properly.
Check with your system manager before changing any menu settings.
Refer to “Using Your Printer, Menu Mode.”
Problem 12:
Continuous-form paper sticks to the paper separator.
Solution:
In cold dry weather, static charges can build up and make the paper cling to the paper separator. Try moving the paper guides together so that the paper rests on the guides rather than on the separator.
