Troubleshooting
Message | Procedure | Reference |
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Insert Cassette1. | The paper feeder was selected, but cassette 1 is not | — |
| installed properly. |
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| Push the upper cassette securely into the machine. |
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Insufficient memory. | Memory shortage occurred during processing of other | — |
Unable to start job. | jobs. |
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KPDL error. | Current print processing cannot continue. | Advanced |
Job is canceled. | If you want to cancel printing, press right Select. If Auto | Operation |
#### | Error Clear is set to On, printing will be automatically | Guide |
| resumed after a preset period of time. |
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Load paper in Cassette1. | There is no paper in the indicated cassette. Press right | page |
Size # Type # | Select. |
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Load paper in Cassette2. | If you have loaded paper in the cassette, select Print |
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Size # Type # | (Continue) and press Enter. |
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Load paper in | To switch to another paper feed location, select Paper |
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MP Tray. | select and press Enter. |
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Size # Type # | The available paper feed locations will be displayed. |
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| Select the desired paper feed location and press Enter. |
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Memory overflow. | The machine’s memory is full. Press left Select to cancel | Advanced |
Part of the job end is printed. | the copying procedure. Pressing right Select after a part | Operation |
| of the job being processed is printed will end the job. | Guide |
| Insert fewer originals and try to copy again. |
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| To add expansion memory, contact your service |
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| representative or authorized service center. |
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Paper Jam at Cassette1. | A paper jam has occurred. Press left Select to display | page |
Paper Jam at Cassette2. | the online help messages and remove the jammed |
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Paper Jam at MP Tray. | paper. |
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Paper Jam at Document |
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Processor. |
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Paper Jam in Printer. |
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Place original and press Start | The machine will attempt to make copies from any | — |
key. | originals that remain uncopied. |
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| Reposition the original on the platen or in the document |
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| feed tray and try to copy again. |
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Print overrun. | The data transferred to the machine was too complex to | — |
This page isn't complete. | print on a page. |
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| To continue printing, press right Select. To cancel |
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| printing, press left Select. |
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Remove original from | This appears if there is a document in the document | page |
Document Processor. | processor when the power is turned on. It also appears |
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| when the paper has jammed while being fed from the |
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| document processor because of the way it was placed. |
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| Remove all the document pages inside the document |
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| processor, and set them again correctly. |
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OPERATION GUIDE |
