Olivetti ECR 5900 Holding and Recalling a Sales Transaction, After-Tender Change Transactions

Holding and Recalling a Sales Transaction

You can temporarily put a sales transaction on hold, start and conclude a separate transaction in the mean time, then recall and conclude the held transaction. This allows the clerk to serve a second customer to avoid delays if for any reason the customer being currently served is not ready to finalize the transaction.

Only one transaction can be held at a time.

Example: Register a £13.50 sale to Department 3 and a £23.00 sale to Department 2. Subtotal the transaction and then put it on Hold. Serve another customer by registering the sale of a £2.00 item to Department 4, a £5.00 item to Department 17 and finalizing the sale with a Credit card 1 tender. Recall the suspended transaction, register the sale of a £4.50 item to Department 40 and finalize the transac- tion with a check tender.

1.	Type		and press	, then type
		and press	.
2.	Press	.
3.	Press	. A line is displayed to indicate that the

transaction was put on hold. Tear off the sales receipt and put it aside.

4. Start the second transaction. Type and

press	, then type	and press
.
5. Press	to finalize the second transaction. A beep

sounds to remind you to conclude the transaction that you previously put on hold.

6. Press . The transaction that was put on hold

resumes from where you left off.

7. Type and press

.

8. Finalize the transaction by pressing .

Transferring a Finalized Payment to Another Means of Payment

Upon conclusion of a sales transaction, you can transfer the payment just made to another form of payment. This is particularly useful if the customer decides to pay with another means after the finalization of the sales transaction.

Payment transfers also allow you to give the customer cash back as long as the payment is transferred to a cash tender and you specify an amount that is greater than the sales transaction total.

Payment transfer operations can be performed only once after finalization. No receipt is issued, but the transfer is recorded in the management reports. Payment transfers do not apply to tenders with foreign currencies.

Example: Register a £5.00 sale to Department 3 and a £23.00 sale to Department 2 as a charge transaction. Transfer a £50.00 payment to a cash tender with a cash back to the customer.

1.	Type	and press		, then type
	and press		.
2.	Press	.
3.	Press	, type		and then press
		. The cash drawer opens and the cash

back amount due to the customer is displayed.

After-Tender Change Transactions

Allowed only for cash tenders, with this feature the clerk can finalize a sales transaction as an exact cash tender and then afterwards register the cash collected from the customer and give the required change.

Example: Register a £5,00 sale to Department 3 and a £23.00 sale to Department 2 as an exact cash tender. Register the collection of £50.00 and compute the related change.

1.	Type	and press	, then type
	and press	.
2.	Press	.
3.	Type the cash collected		and then
	press	. The cash drawer opens and the

change due to the customer is displayed.

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