Olivetti ECR 5900 manual Error Conditions

26.- Opens the cash drawer without registering any

amount or when changing cash for a non-sales transaction. With the cash register in the programming mode, used to select the different captions that can be programmed.

27.- Subtracts an amount from an item or sales total.

The Control Lock

Insert the PRG, REG or Z key into the Control Lock to use the cash register accordingly. With reference to figure 3, turn the control key to one of the following positions:

OFF	The cash register is turned off and cannot be used.
PRG	Used to program the cash register according to
	your specific needs.
REG	The cash register is set for standard sales transac-
	tions. A customer receipt is printed for each transac-
	tion.
MGR	Overrides clerk status programming thus allowing
	the clerk to perform unauthorized operations (for
	example, Voids, Refunds, Negative percent, Paying
	money out, etc.).
X	Prints the X management (mid-day) report.

ZPrints the Z management (end-of-day) report and resets totals (except the grand total) to zero.

The Control Keys

REG	The REGISTER key can be used in the OFF, REG,
	MGR and X modes, granting both Clerk and Super-
	visor access to cash register functions.
PRG	The PROGRAM key works in all modes (PRG, OFF,
	REG, MGR, X and Z). It is usually used by the
	Supervisor to program the cash register and print X
	and Z management reports.

ZThe Z key can be used in the OFF, REG, MGR, X and Z modes granting a higher-level access with respect to the REG key.

Operator and Customer Displays

Your cash register is equipped with a single-line customer display and a dual-line operator display. With reference to figure 6, the display is read from left to right as follows:

Department	(1) - A set of digits indicating the
	department key pressed for each entry.
	At the end of a sales transaction,
	indicates the means of payment
	registered.
Repeat/Multiply	(2) - A number displayed when repeat-
	ing or multiplying items to indicate the
	number of items entered at one price.
Amount	(3) - Indicates entry amounts and sales
	totals.
1...15	(4) - With the Clerk System active,
	indicates the clerk number entered
	before working in the REG mode, or
	whenever	is pressed.
Op. messages	(5) - Upper line of the operator display
	showing programming and transaction
	messages, and clerk identifiers.

Special Symbol Indicators

Special symbols appear at the far left-hand side of the displays during cash register operation:

C (Change)	Indicates that the displayed amount is the
	change due to the customer.
E (Error)	Indicates	when	an error is made during
	operation	or when programming the cash
	register. An error tone sounds to alert the
	operator.
S (Sub-total)	Indicates that the amount shown is the subtotal
	of a transaction, including sales tax if
	applicable.
- (Minus)	Displays a negative entry. Also displays if
	subtotal or cash tendered total is a negative
	number due to a return or refund.
_ (Line)	Indicates, from left-to-right on the bottom of
	the display, the caps lock mode (during
	character entries in the PRG mode), receipt
	off mode, training mode, a transaction hold
	condition and an electronic journal nearly full
	condition (less than 700 transaction lines
	available).
	Displayed when		is pressed to indicate
	thattheamountisdisplayedinforeigncurrency.
CA (Cash)	Indicates a sales transaction paid by cash.
Ch (Check)	Indicates a sales transaction paid by check.
Cr (Charge)	Indicates a sales transaction paid by credit
	card.

These symbols clear automatically when you start the next

entry or press .

Error Conditions

Error Codes

The following error codes can be displayed:

E1 Operation error

E2 Sales amount exceeded

E3 Zero-price entry error

E4 Incorrect full-void entry

E5 Clerk number and password requested

E6 Manager password requested.

Clearing an Error

Press to clear an error. The tone ends, the displays

clear and the keypad unlocks, allowing you to continue with the transaction or restart the program.

If an error condition cannot be cleared by pressing ,

reset the cash register by performing one of the cash register reset operations.

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