Troubleshooting

Check the following matters before requesting servicing.

Problem

No power

Check

Reference

Page

 

* Has the power plug become disconnected from the

E-24

outlet?

 

* Is the lamp cover properly attached?

E-61, 68

* Has the internal temperature become high? When the

E-61, 62

internal temperature becomes very high, to protect

 

the unit the power will not switch on.

 

* Has the lamp timer exceeded 1100 hours? The power

E-62

will no longer switch on once the timer has exceeded

 

1100 hours.

 

No video

*

Has the connected input been selected?

E-28

 

* Is the cable of the input connector properly connected?

E-18 – 22

 

*

If there is connection to a personal computer, is a

E-20

 

 

signal being output from the personal computer?

 

 

*

Has a signal that is higher than the supported fre-

E-70

 

 

quency of the projector been input?

 

 

* Check that the image adjustment brightness and con-

E-33, 46

 

 

trast are not set to minimum.

 

 

* Has the lamp burned out?

E-61

 

* Is the STATUS indicator blinking?

E-61

 

*

When a monochrome video signal cannot be dis-

E-28

 

 

played properly, set the input selection to "YCbCr".

 

 

 

 

 

Distorted video

*

Is the projector installed properly?

E-26

 

* Is the keystone adjustment properly adjusted?

E-34, 53

 

 

 

 

Blurred video

*

Is the lens properly focussed?

E-27

 

* Are the projection screen and the projector installed

E-16, 17

 

 

at the proper distance?

 

 

*

Has the projection distance exceeded the focussing

E-16, 17

 

 

range?

 

 

* Is there condensation on the lens and other parts?

–

 

 

When the projector has been stored in a cold location

 

and the power is switched on in a warm location, there may be condensation on the lens and other internal optical parts. Should this occur, wait several minutes until the condensation disappears.

Image position is shifted and doesn’t display properly

* Is the input signal being supported for resolution and

E-70

frequency? Check the resolution of your personal com- puter.

Image is broken

* When the image is broken in the horizontal or vertical E-30, 51

 

direction, or the image does not fill the entire screen,

 

select a suitable aspect ratio.

Overall color of image is strange

* When a component signal is being input, the color

E-50

space setting is different. Perform the color space setting.

E-63