16. Troubleshooting Guide
Before calling service personnel, please check the following chart for a possible cause to the trouble you are experiencing.
Symptoms | Check the following items | |
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The screen has no content, the power | Be sure the power cord is plugged in. | |
indicator is not lit up. | ||
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The screen has no content, the power | The set is in | |
indicator is red. | remote controller to turn on the set. | |
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Poor colour, poor tint | Contrast, colour, tint are not correctly adjusted. | |
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| Possible interference of electronic interference from another | |
Stripes appear on the screen | TV set, a computer, an electronics game machine, a | |
| broadcast station, etc. | |
Spots appear on the screen | Possible interferences of automobiles, motorcycle, trolley bus, | |
neon lamps, etc. | ||
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| |
Double images or "ghosts" | This may be caused by reflections from nearly mountains or | |
buildings. | ||
| Check the antenna direction. | |
Snowy picture | It is possible that the aerial | |
Check the antenna direction. | ||
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The remote controller does not work | The batteries may be worn out. | |
The batteries may be installed with their polarity reversed. | ||
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| Even if the picture or sound is normal, changes in the room | |
TV cabinet creaks | temperature sometimes make the TV cabinet expand or contract, | |
| making a noise. This does not indicate a malfunction. | |
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| Using the remote controller to turn off the set or moving the set | |
Magnetisation phenomenon, colour | around may result in magnetisation phenomenon. When | |
magnetisation appears, please enter into the OPTION menu | ||
spots in the screen. | and select DEGAUSS item to degauss the set (recommended). | |
| Or by switching off the set and waiting for 10 minutes before | |
| switching on again can eliminate it. | |
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