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Hardware Diagnostics
BClick the icon for the hardware that is not to be checked, so that the icon is display ed in gray (B).
When running a check on the memory or the hard disk, clicking the icon once will turn on the
extended diagnostic check (“FULL” (C) will be displayed below the i con); click again, and the icon
will be displayed in gray (D).
CClick to start the diagnostic check.
8When all the hardware has been checked, confirm the diagnostic check results.
If the display is red and the message “Check Result TEST FAILED“ is displayed, you ca n assume that there is a
problem with the computer’s hardware. Confirm which hardware compo nent is displayed as red, and contact your
technical support office.
If the display is green and the message “Check Result TEST PASSED” is displayed, the computer ’s hardware is
operating normally. Continue using the computer as it is. If the computer still does not operate properly, reinstall the
software (⇒ Operating Instructions “Reinstalling Software”).
NOTE
If you run a memory diagnostic check after installing a new RAM module (sold separatel y) and the message “Check
Result TEST FAILED” is displayed:
Remove the additional RAM module and run the diagnostic check again. If the m essage “Check Result TEST FAILED”
is still displayed, you can assume that there is a problem with the internal R AM module.
9After the diagnostic check is complete, click (close), or press
Ctrl
+
Alt
+
Del
to restart
the computer.
e.g. hard disk