Panasonic CF-S9KWAZZ1M Troubleshooting (Advanced)

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Troubleshooting (Advanced)

Cannot boot from a floppy disk

Depending on the floppy disk you are using, the computer may not boot properly. The operation is confirm ed by Panasonic

USB floppy disk drive (optional: CF-VFDU03U) when the computer boots from the flopp y disk.

Check that the boot disk is correctly inserted.

Run the Setup Utility, and confirm the following settings.

• [USB Port] and [Legacy USB Support] are set to [Enabled] in the [Advanced] menu. ( page 152)

• [USB Floppy Disk] is the first device shown in [Boot Option #1] in the [Boot] menu. ( page 153)

Turn off the computer, and reconnect the external floppy disk drive.

Windows startup is slow

This problem may be eliminated by adding external memory.*1

If you install resident software after purchasing this computer, disable the resident software.

Defragment the disk with the Disk Defragmenter.

Disk Defragmenter may take some time. (The time required will depend on the disk capacity.)

• About the defragmen tation

When files have been repeatedly written or rewritten to the hard disk, some fil es may become segmented and saved in

fragments. If this fragmentation continues, it may take some time to read from or write to the h ard disk. The Disk

Defragmenter is a function that sorts these fragmented files in the most efficient orde r and enables you to read from and

write to the hard disk quickly.

• How to de fragment disks:

AClick (Start)/ [start] - [All Programs] - [Accessories] - [System Tools] - [Disk

Defragmenter].

A standard user needs to enter an administrator password.

B Click [Defragment disk].

Click [Defragment] on the [Disk Defragmenter] screen.

Defragmentation begins. It may take a long time depending on the drive volume, etc.

CWhen “Defragmentation is complete...” is displayed, click [Close].

*1 The processing speed depends on the application software used, so this operation may not cause the processing speed to increase.

Problems with Starting Up, Shutting Down and Sleep/Standby

and Hibernation

Windows 7 Windows XP

Windows 7

Windows XP

Contents

Main Read Me First Illustrations and Terminology in this Reference Manual xxxx Page Using the Touch Pad Scroll Using the Touch Pad Utility 1 2 (click). 3 scrolling. 4 5 6 Change the settings for the Touch Pad utility 1 2 Page Page Screen Input Operation Touching with the pen (included) Operation by Touching the Screen To right-click To Display the mouse image Touching with your fingers To right-click Change the settings for the screen Calibrating the Screen Calibration by an administrator 1 2 3 Page Page Calibration by an administrator 1 2 3 Calibration by a standard user Handling the Screen Handling the pen (included) Suggestions About Cleaning the LCD Surface Tablet Buttons Setting the Tablet Buttons To change the tablet button functions Tablet Buttons Display Rotation 1 To select the angle and rotate the display Rotating the Display Display Rotation Changing the Settings Display Rotation Key Combinations Page Page 1 2 Hotkey Settings Software Keyboard 1 2 Starting the Software Keyboard Software Keyboard 1 2 Software Keyboard Menu A Software Keyboard Starting the Software Keyboard Using the Tablet Button Hand Writing Utility Starting Hand Writing Utility 1 Double-click on the notification area. Dashboard for CF-C1 1 2 3 Using Dashboard for CF-C1 as an Application Launcher Specifying Usable Functions on Dashboard for CF-C1 Battery Power Checking the Battery Status 1 Checking the Remaining Battery Power Click or on the notification area. To check the remaining battery power using the battery indicator 1 2 3 To check the battery with less remaining power Page To check the remaining battery power using the Dashboard for CF-C1 Computer behavior with low battery 1 2 3 Correcting the Battery Display (Battery Recalibration) Switching between Long Battery Life and Extended Operating Time (Economy Mode (ECO)) Switching the batterys Economy Mode (ECO) 1 2 1 2 1 2 Replacing the Battery Pack 1 Page Customizing the Power Setting Power Plan Switching the power plan 1 2 3 4 Panasonics unique power saving functions Page Page Switching Power Plan Extension Utility manually 1 2 Customize the Power Plan Customizing with Power Plan Extension Utility Page Page When using this computer with the battery pack only Disable the Web Camera when not in use (page 116) Using Power Saving Utility Setup 1 2 Sleep/Standby or Hibernation Functions Sleep 1 2 Hibernation Precautions [Advanced]. 2 I press the power button on my computer:], and then select [OK]. Entering/Resuming from Sleep/Standby or Hibernation To enter sleep/standby or hibernation 1 Page To resume from sleep/standby or hibernation Security Measures Setting the Supervisor Password/User Password 1 2 3 6 5 Security Measures 1 Preventing Your Hard Disk Data from Being Read or Written [Security] menu of the Setup Utility ( page 155). 1 CD/DVD Drive Handling Precautions Drive handling care Page Disc handling care Turning On/Off the CD/DVD Drive When you want to minimize power consumption (example) Turning on or off immediately Turning off the power automatically after a certain period of time Change the time until the power turns off 1 2 Disc Information VIDEO CD Recommended discs for writing Using DVD Discs Region code setting 1 2 3 Inserting/Removing a Disc 4 BC 5 Power-saving mode Changing the Internal CD/DVD Drive Letter WinDVD 1 Running WinDVD WinDVD Notes During Use Use WinDVD for playing back a DVD Video If you maximize the video display window When battery operation time has become short WinDVD If the video skips during WinDVD playback DVD Discs Created Using a DVD Recorder Writing to CD/DVD Applicable Media 1 2 1 Using Windows Feature Using Roxio Creator LJB Usage Precautions Using DVD-RAM for Windows 7 Formatting method Writing to DVD-RAM Logical format type Using DVD-RAM for Windows XP Logical format method If you have uninstalled Roxio Creator LJB accidentally Notes During Use PC Card 1 After the card is inserted, bend the eject button (A). 2 Inserting/Removing the Card PC Card 1 2 Page Smart Card 1 Inserting/Removing the Smart Card SD/SDHC Memory Card Insert the SD/SDHC Memory Card with the label side facing up and with the cut corner on top. SD/SDHC Memory Card Information Inserting/Removing the SD/SDHC Memory Card SD/SDHC Memory Card 1 2 Expanding Memory Page 1 the RAM module and the protrusion (C) of the RAM module slot is in the same direction. Inserting the RAM Module Page Page Port Replicator External Display Using key function 1 2 Switching the Display Mode Page Page Using Extended Mode To switch to the extended desktop 1 Media] - [Display Devices]. 2 Changing the Sound Output Destination USB Devices To connect the device 1 To remove the device 2 USB Devices Fingerprint Reader Fingerprint Reader How to Use the Fingerprint Reader 1 Fingerprints Outline Overview Recommended Installation Procedure Precautions Security Functions Installation 1 2 3 4 Page More Advanced Security Backup Useful Information Limitations in Use Handling & Maintenance Deleting (Initializing) Owners Data 1 2 3 Starting Over Web Camera 1 2 Description of Parts Prior to Using the Web Camera Starting up Camera Utility Taking Pictures Zoom In 1 Taking Pictures Mirrorring 1 Take Photo 1 2 Burst Shooting 1 2 Changing the Settings for Taking Pictures 1 2 [OK] Recording Video Recording Video 1 2 Changing the Settings for Recording Video 1 2 Settings 1 Assigning the Zoom In/Take Photo Functions to the Tablet Button 2 3 4 5 6 Modem 1 2 Connecting the Internal Modem with a Telephone Jack Ring Resume Function 1 2 3 4 5 6 Page Page LAN 1 2 3 LAN Enabling the Power On by LAN function 3 2 1 LAN Enabling/Disabling the Wake Up from wired LAN function 1 2 3 Disabling/Enabling Wireless Communication The Wireless Switch To disable all wireless communication 1 To enable wireless communication Wireless Switch Utility 3 Wireless Connection Disable Utility To check the wireless communication status Installing the utility 1 2 3 Checking the status of the Wireless Connection Status indication Menu Wireless LAN Turning on/off the wireless LAN communication 1 Using the Wireless LAN Function Page Page 1 Click or on the notification area. 2 Setting the Wireless LAN Standard IEEE802.11a (802.11a) Bluetooth Using the Bluetooth Function 1 To check the Bluetooth communication status Bluetooth Fast User Switching Function Hard Disk Drive 1 2 3 Inserting/Removing the Hard Disk Drive Hard Disk Drive Flash Memory Drive Flash Memory Drive Disabling auto-defragment Setup Utility Starting the Setup Utility 1 2 Information Menu Main Menu Advanced Menu Page Boot Menu To change the boot order Security Menu Exit Menu Icon Enlarger 1 2 Loupe Utility 1 Using the Loupe Utility 2 1 2 Loupe Utility 1 Right-click on the notification area. Setting the Loupe Utility Troubleshooting (Advanced) Cannot boot from a floppy disk Windows startup is slow Problems with Starting Up, Shutting Down and Sleep/Standby and Hibernation The computer does not enter sleep/standby or hibernation The computer does not power off (Windows does not shut down) The computer does not resume Problems with Operation during Use Windows operation is slow Cannot scroll with the Touch Pad Some applications may not work properly No response Cannot play movies with the Windows Media Player The battery indicator lights red The battery indicator is blinking Problems with Battery The cursor cannot be controlled properly The cursor moves randomly The cursor cannot be moved with a connected mouse Problems with Cursor Problems with Display Screen is too dark or too bright Nothing is displayed on the screen There is an afterimage The screen becomes disordered Switching between internal and external displays does not work Page Problems with Input Problems with Disk and Drive Cannot play back TV programs recorded on a commercial DVD recorder The CD/DVD drive indicator does not light/blink Disc playback and writing is not possible When a disc is inserted, it is not played automatically If the CD/DVD drive vibrates excessively or is noisy The CD/DVD drive cannot be turned on or off Cannot eject disc Problems with Sound The sound is not heard To change the volume A clacking sound is heard while operating the screen with the pen (included) Problems with Peripherals The audio is distorted The sound function is not working. Your peripheral does not work An error occurs while installing the driver The device will not operate properly if a different mouse driver is installed A PC Card does not work You do not know the available RAM module Microsoft Windows Logo Authentication is not obtained To check if the additional RAM module has been installed successfully The address map for IRQ, I/O port address, etc. is unclear Sensor does not work Problems with Fingerprint Reader (Only for model with Fingerprint Reader) User cannot use enrolled finger. (e.g. injury) TPM failure Page Removing data from the reader Problems with General Network Lift Finger is displayed during operation Unable to connect to a network Cannot check the computers MAC address Problems with Wireless LAN (only for models with wireless LAN) Access point is not detected Cannot communicate with the access point The communications speed is low Communications with access point are cut off Cannot set wireless LAN to [Enabled] or [Disabled] Hardware Diagnostics Hardware that can be checked using the PC-Diagnostic Utility 1 or 3 Regarding the PC-Diagnostic Utility Running the Diagnostic Check 4 5 B 7 6 8 9 C D Hard Disk Backup/Restore Function 1 2 3 4 Creating a Backup of the Hard Disk Data Restoring the Hard Disk Data Hard Disk Backup/Restore Function 5 6 7 8 Page Hard Disk Data Erase Utility 1 3 2 4 Hard Disk Data Erase Utility Error Message Intel Setting AMT configuration Active Management Technology Page 10 Installing the driver. Release AMT configuration Check the Computer s Usage Status Running PC Information Viewer Save information to a file Check the Computers Usage Status Save a copy of the screen to a file PC Information Popup Enable the automatic display function Confirm the information on how to use the hard disk PC Information Popup Confirm information on how to use the hard disk Change the settings Status indication Page Protecting Your Computer from Viruses 1 2 Technical Information Network Connections and Communications Software About Windows-related files Computrace software