Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart do not solve the problem, refer to “Customer Services Directory” on page 87.

The following does not indicate a problem with the unit:

Regular disc rotating sound.

Poor reception due to atmospheric conditions.

Image disturbance during search.

Periodic interruptions to the reception due to satellite broadcasting breaks.

Operations not working due to a poor-quality disc. (Try again using a Panasonic disc.)

The unit freezing due to the activation of one of its safety devices ( 74, To restore the unit if it freezes).

General Issues

 

 

Power

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No power.

 

 

 

Insert the AC power supply cord securely into a known active AC outlet.

8

 

 

 

 

 

 

 

The unit switches to standby mode.

This is a power saving feature. Change “Off Timer” in the Setup menu to

53

 

 

 

 

 

“Off” to always keep the unit on.

 

 

 

 

 

 

One of the unit’s safety devices is activated. Press [/I POWER] on the

 

 

 

 

 

main unit to turn the unit on.

 

 

 

 

 

 

 

 

 

The power is turned off

 

 

 

If you connected this unit to an “HDAVI Control” compatible TV with an

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automatically.

 

 

 

HDMI cable, this unit will be automatically turned off when the TV is turned

 

 

 

 

 

 

off.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

General Issues

 

 

Displays

 

 

 

 

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The display is dim.

 

 

 

Change “Front Display” in the Setup menu.

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“12:00A” is fl ashing on the unit’s

Set the clock.

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display.

 

 

 

 

 

 

 

 

 

 

 

 

The recording time display, the

Times shown may disagree with actual times.

 

copying process display, and the

[-R][-R\DL] [+R] [+R]DL] The remaining capacity does not increase even if

 

displayed recording times of MP3s

 

 

 

 

 

 

 

are different from the actual time.

recordings are deleted.

 

 

Available recording space on a DVD-RW (DVD-Video format) or +RW disc

 

 

 

 

 

 

 

 

 

 

increases when you delete the last recording (space may increase slightly

 

 

 

 

 

 

when you delete other recordings).

 

 

 

 

 

 

If you record or edit about 200 times or more, the remaining capacity of

 

 

 

 

 

DVD-R, DVD-R DL, +R, or +R DL is reduced and then recording or editing

 

 

 

 

 

 

may be disabled (for the second layer on DVD-R DL and +R DL, this

 

 

 

 

 

 

happens after about 60 times).

 

 

 

 

 

 

The time during fast forward and rewind, or the process during copy may

 

 

 

 

 

not be displayed accurately.

 

 

 

 

 

 

 

 

Compared to the actual recorded

The displayed recording/play time is converted from the number of frames

 

time, the elapsed time displayed is

at 29.97 frames (equal to 0.999 seconds) to one second. There will be a

 

 

less.

 

 

 

slight difference between the time displayed and the actual elapsed time

 

 

 

 

 

 

(e.g., actual one-hour elapsed time may display as approximately

 

 

 

 

 

 

59 minutes 56 seconds). This does not affect the recording.

 

 

 

 

 

 

 

 

 

Reference

75

RQT9058

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Image 75
Panasonic DMR-EA38V warranty General Issues, Following does not indicate a problem with the unit