Troubleshooting Guide

General Issues

 

 

Operation

 

 

Page

 

 

 

 

 

 

 

 

 

 

Cannot operate the TV or Set Top

Make necessary settings for the Set Top Box Control.

52

 

Box with the unit’s remote control.

Change the manufacturer code on the remote control.

61

 

 

 

 

 

 

 

 

 

 

Select TV or Set Top Box mode on the remote control.

61

 

 

 

 

 

 

 

 

 

Cannot operate the DVD.

 

 

Press [DRIVE SELECT] to select the DVD drive when operating DVDs or

14

 

 

 

 

 

CDs.

 

 

 

 

 

 

 

 

Make sure the TV is on the correct channel or input mode.

 

 

 

 

 

 

 

 

 

 

Cannot operate the VHS.

 

 

Press [DRIVE SELECT] to select the VHS drive when operating VHS

15

 

 

 

 

 

cassettes.

 

 

 

 

 

 

 

 

Make sure the TV is on the correct channel or input mode.

 

 

 

 

 

 

 

 

 

 

The remote control doesn’t work.

The remote control code is wrong. Change to the correct code.

53

 

 

 

 

 

The batteries are depleted. Replace them with new ones.

5

 

 

 

 

 

Point the remote control at the remote control sensor on the main unit.

5

 

 

 

 

 

Remove obstacles between the remote control and main unit.

 

 

 

 

 

Remove dust from the transmission window and the unit’s sensor.

 

 

 

 

 

Colored glass may obstruct the signal reception/transmission.

 

 

 

 

 

Don’t place the signal sensor in direct sunlight or in areas that may be

 

 

 

 

 

subject to sun exposure.

 

 

 

 

 

 

 

 

It may be necessary to set the code on the remote control again after

53

 

 

 

 

 

changing the batteries.

 

 

 

 

 

 

 

 

It may be necessary to set the manufacturer code again after changing the

61

 

 

 

 

 

batteries.

 

 

 

 

 

 

 

 

 

 

 

 

 

The unit is on but cannot be

 

 

Some operations are prohibited by the disc.

 

 

 

operated.

 

 

The unit is warm (“U59” appears on the unit’s display). Wait until “U59”

 

 

 

 

 

 

 

 

 

 

disappears.

 

 

 

 

 

 

 

 

One of the unit’s safety devices may have been activated.

 

 

 

 

 

Reset the unit as follows:

 

 

 

 

 

 

 

 

Press [/I POWER] on the main unit to switch to off.

 

 

 

 

 

 

If the unit doesn’t switch to off, reset the unit (

74, “To restore the unit if it

 

 

 

 

 

 

freezes”).

 

 

 

 

 

 

 

 

 

 

 

 

“U88” is displayed and the disc

The unit is carrying out the recovery process. Do the following to eject the

 

cannot be ejected.

 

 

disc:

 

 

 

 

 

 

 

 

(1)Press [/I POWER] on the main unit to switch to off.

 

 

 

 

 

 

If the unit doesn’t switch to off, reset the unit (

74, “To restore the unit if

 

 

 

 

 

 

it freezes”).

 

 

 

 

 

 

 

 

(2)While the unit is off, press and hold [] and [INPUT SELECT] on the

 

 

 

 

 

 

main unit at the same time for about 5 seconds. (Ejection may take extra

 

 

 

 

 

 

time depending on discs.) The disc may be defective. Try another disc.

 

 

 

 

 

 

 

 

 

 

 

Cannot eject a disc.

 

 

The unit is recording.

 

 

 

 

 

 

 

The unit may have a problem. Eject the disc as in (2) above.

 

 

 

 

 

 

 

 

 

 

Startup is slow.

 

 

Startup takes time in the following situations:

 

 

 

 

 

 

 

A disc other than a DVD-RAM is inserted.

 

 

 

 

 

 

 

 

The clock is not set.

 

 

 

 

 

 

 

 

Immediately after a power failure or the AC power supply cord is

 

 

 

 

 

 

connected.

 

 

 

 

 

 

 

 

When the unit is connected with an HDMI cable.

 

 

 

 

 

 

 

 

 

 

Cannot set “24p Output for DVD-

Only when the unit is connected to the HDMI terminal of a TV supporting

59

 

Video”.

 

 

24p, you can set “24p Output for DVD-Video”. In some cases where the unit

 

 

 

 

 

 

is connected to a TV via an amplifier/receiver through the HDMI terminals,

 

 

 

 

 

 

you may not be able to set it. In this case, connect the unit to a TV through

 

 

 

 

 

 

the HDMI terminal and connect it to the amplifier/receiver through any

 

 

 

 

 

 

terminal other than HDMI.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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RQT9058

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Panasonic DMR-EA38V warranty Operation