Troubleshooting Guide

Playback Issues

 

 

Operation

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Play fails to start even when

 

Insert the disc correctly with the label facing up.

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[PLAY] is pressed.

 

Ensure disc is for the correct DVD-Video region number, and is not

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Play starts but then stops

 

 

defective.

 

immediately.

 

 

 

The disc is dirty.

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You tried to play a blank disc or a disc that is unplayable on the unit.

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When recording to DVD-RAM using EP (8H) mode, play may not be

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possible on DVD players that are compatible with DVD-RAM. In this case

 

 

 

 

 

use EP (6H) mode.

 

 

 

 

 

You cannot play discs during DV Camcorder recording.

 

 

 

 

 

 

Audio and video momentarily

 

This occurs between playlist chapters.

pause.

 

This occurs as scenes change during Quick View.

 

 

 

 

 

 

 

 

[-R]DL] [+R]DL] Images and audio may be interrupted momentarily when

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play reaches the point where the recording passed from the first layer to

 

 

 

 

 

the second.

 

 

 

 

 

 

 

DVD-Video is not played.

 

You have set a ratings level to limit DVD-Video play. Change this setting.

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Alternative soundtrack and subtitles

The languages are not recorded on the disc.

cannot be selected.

 

You may have to use the disc’s own menus to select languages and audio

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tracks.

 

 

 

 

 

 

 

No subtitles.

 

When progressive output is on, TV’s closed captions cannot be displayed.

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Go to the Setup menu and turn this unit’s closed captions on.

 

 

 

 

 

If connecting with the DVD/VHS COMMON output terminals, closed

 

 

 

 

caption cannot be displayed by this unit while playing tape. Make the

 

 

 

 

 

settings and display on a TV that supports Closed Captioning.

 

 

 

 

 

Subtitles are not recorded on the disc.

 

 

 

 

Set “Subtitle” in the Disc menu to “On”.

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Angle cannot be changed.

 

This function depends on software availability. Angles can only be

 

 

 

 

changed during scenes where different angles are recorded.

 

 

 

 

 

 

 

You have forgotten your ratings

With the tray open, press and hold [REC] and [] on the main unit

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password.

 

simultaneously for about 5 or more seconds.

 

 

 

 

 

 

 

Quick View does not work.

 

This does not work when audio is other than Dolby Digital.

 

 

 

 

This does not work while recording in XP or FR mode.

 

 

 

 

 

 

The resume play function

 

Memorized positions are canceled when the unit is turned off or when the

does not work.

 

tray is opened.

 

 

 

 

 

 

 

Cannot see the beginning of the

(If you connected this unit to an “HDAVI Control” compatible TV with an

recording played.

 

HDMI cable) When [PLAY] is pressed on this unit’s remote control

 

 

 

 

 

to start play, you may not be able to see the beginning of the recording

 

 

 

 

 

played until the picture is displayed on the TV. Using [] or [], return

 

 

 

 

 

to the beginning of the recording.

 

 

 

 

 

 

 

 

 

 

 

 

 

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RQT9058

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Panasonic DMR-EA38V warranty Tracks No subtitles