Trouble Shooting

Important Error Messages

These are some of the most important error messages which may be displayed:

Area Not Allowed

Roaming in the selected area is not allowed

Network Not

Roaming with the selected network is not allowed

Allowed

 

 

The network has detected an authentication failure because

Security Failure

your SIM is not registered with that network - contact your

 

Service Provider

SIM Blocked /

The SIM is blocked because one of the PIN/PIN2

Contact Service

unblocking keys (PUK/PUK2) has been entered incorrectly

provider

ten times - contact your Service Provider

 

The phone has detected a problem with the SIM - switch the

SIM Error

phone off and then back on; if the message is still displayed

 

contact your Service Provider

Invalid SIM

The SIM has failed one or more of the SIM personalisation

checks - contact your Service Provider

 

Function

The selected feature is either not supported by the SIM or is

not available with the current subscription - contact your

Unavailable

Service Provider

 

 

The PIN2 is blocked permanently because the wrong PUK2

PIN2 Invalidated

has been entered ten times, services controlled by PIN2

 

cannot be used - contact your Service Provider

Message Rejected

A text message has been received but the message store is

full - to receive messages, delete some of the currently

Store Full

stored messages or set messages to Auto Delete

 

Phone Number Too

The edited or newly created Phonebook number is too long

Long (Max:20)

for the SIM

Warning Store Full

The text message area is full. Your messages cannot be

stored until some of the currently stored messages are

Continue?

deleted

 

 

On changing the phone lock code/PIN/PIN2/Password, you

Verification Failure

have entered the new code incorrectly for verification - enter

 

the correct code

Incorrect Lock

Disabling or enabling the lock code has failed due to

Code

incorrect entry of the lock code - re-enter lock code

 

 

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Panasonic EB-GD35 operating instructions Important Error Messages