Trouble Shooting
Important Error Messages
These are some of the most important error messages which may be displayed:
Area Not Allowed | Roaming in the selected area is not allowed | |
Network Not | Roaming with the selected network is not allowed | |
Allowed | ||
| ||
| The network has detected an authentication failure because | |
Security Failure | your SIM is not registered with that network - contact your | |
| Service Provider | |
SIM Blocked / | The SIM is blocked because one of the PIN/PIN2 | |
Contact Service | unblocking keys (PUK/PUK2) has been entered incorrectly | |
provider | ten times - contact your Service Provider | |
| The phone has detected a problem with the SIM - switch the | |
SIM Error | phone off and then back on; if the message is still displayed | |
| contact your Service Provider | |
Invalid SIM | The SIM has failed one or more of the SIM personalisation | |
checks - contact your Service Provider | ||
| ||
Function | The selected feature is either not supported by the SIM or is | |
not available with the current subscription - contact your | ||
Unavailable | ||
Service Provider | ||
| ||
| The PIN2 is blocked permanently because the wrong PUK2 | |
PIN2 Invalidated | has been entered ten times, services controlled by PIN2 | |
| cannot be used - contact your Service Provider | |
Message Rejected | A text message has been received but the message store is | |
full - to receive messages, delete some of the currently | ||
Store Full | ||
stored messages or set messages to Auto Delete | ||
| ||
Phone Number Too | The edited or newly created Phonebook number is too long | |
Long (Max:20) | for the SIM | |
Warning Store Full | The text message area is full. Your messages cannot be | |
stored until some of the currently stored messages are | ||
Continue? | ||
deleted | ||
| ||
| On changing the phone lock code/PIN/PIN2/Password, you | |
Verification Failure | have entered the new code incorrectly for verification - enter | |
| the correct code | |
Incorrect Lock | Disabling or enabling the lock code has failed due to | |
Code | incorrect entry of the lock code - | |
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