TroubleshootingContinued

Problem

The unit will not operate at all.

Upper body (neck to lower back) massage Lower body massage Hands and arms massage

It is not possible to massage hands and arms.

Sometimes the power wont turn

on when is pressed again when a massage has finished.

The unit has been damaged.

The power cord or power plug is abnormally hot.

Cause and Remedy

The power plug has been disconnected.

See page EN21.

The power switch on the unit has not been turned on.

An automatic courses button or manual operation button hasnt

been pressed after pressing .

The air plug on the armrest is disconnected.

See page EN17.

 

 

Approximately 5 seconds are required for program termination after a massage finishes. Wait at least 5 seconds once all movement

has stopped before pressing .

To prevent accidents, be sure to contact an authorized service center.

Sounds and sensations of the unit

The following sounds and sensations occur while using the unit. However, they occur due to the

construction of the unit and are perfectly normal.

Sounds and feels like the massage heads are straining to get over wrinkles in the cloth

Operating sounds of the kneading or tapping actions

Creaking sound when the massage heads are in operation

Operating sounds when the massage heads move up or down

Sounds of the belt rotating

Motor sounds

Sounds when the massage heads change from pushtopull

Sound when sitting down

Sound of the comfort cushion moving over the armrest when the seat is reclining

Rubbing sound of the massage heads on the seat fabric

Sound of discharging air

Sounds when air pressure is applied

Rattling sound of the leg rest

Sounds of the pump beneath the seat

Sounds of the valve beneath the seat

Clunking sound during leg stretch or operation

Sounds of air moving

Sounds of the foot massager sliding

If these sounds have grown louder, there may be a malfunction.

Contact the nearest authorized service center for inspection and repair.

WARNING

Do not attempt to open or disassemble any part of the unit. Only use an authorized Panasonic servicer to fix your unit.

WARNING

Never operate the unit if it has a damaged power cord or plug. Return the unit to the nearest authorized service center if it is not working properly, if it has been dropped or damaged, or if it has been immersed in water.

If the massager functions abnormally, immediately turn off the power and have the massager checked by an authorized service center.

EN58

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Panasonic EP-MA73 manual Sounds and sensations of the unit, Troubleshooting(), Problem