Error messages on the display

If the unit detects a problem, the following messages will appear on the display.

DISPLAY MESSAGE

CAUSE AND REMEDY

 

 

 

There is something wrong with the unit.

CALL SERVICE

Contact our service personnel (see page 58).

 

 

 

 

 

The back lid is open. Close it.

CHECK COVER

 

 

 

CHECK CRADLE

The handset and handset cradle have been removed when you connect the power cord.

—When you want to use the handset and handset cradle, install the handset cradle correctly (see page 8).

—When you do not use the handset and handset cradle, set the handset switch to NO HANDSET (see page 43). Then, disconnect and connect the power cord again.

CHECK DOCUMENT

The document is not fed into the unit properly. Reinsert the document. If the

misfeeding occurs frequently, clean the document feeder rollers inside the unit

 

 

 

(see page 55). If the problem remains, adjust the feeder pressure (see page 54).

CHECK MEMORY

Memory (phone numbers, parameters, etc.) has been erased. Re-program.

A mechanical error occurred. Open the back lid and re-install the recording

MECHA ERROR

paper (see page 9).

NO RESPONSE

The receiving unit is busy or ran out of recording paper. Try again.

OUT OF PAPER

The unit ran out of recording paper. Install a new recording paper (see page 9).

PAPER JAMMED

A recording paper jam occurred. Clear the jammed paper (see page 52).

 

 

 

 

 

 

The other fax machine does not provide the polling function. Check with the

POLLING ERROR

other party.

 

Troubleshooting Care Routine and

REDIAL TIME OUT

The receiving unit is busy or ran out of receiving paper. Try again.

The document is jammed. Remove the jammed document (see page 53).

REMOVE DOCUMENT Attempted to transmit a document longer than 600 mm (23 5/8"). Press the STOP button and remove the document (see page 53).

TRANSMIT ERROR

Divide the document into two or more sheets and try again.

A transmission error occurred. Try again.

UNIT OVERHEATED

The unit is too hot. Let the unit cool down.

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