Fax Reception (cont.)
PROBLEM |
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| CAUSE AND REMEDY |
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The recording image is faint. |
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| The sender transmitted a faint document. Request them to transmit a |
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| clearer copy of the document. |
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The received document is |
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| The recording paper roll is installed incorrectly. Make sure that the |
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blank. |
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| shiny side of the paper is facing down and |
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| page 9). |
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Operation in EXT. TAM mode | |||
PROBLEM |
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| CAUSE AND REMEDY |
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I cannot receive documents |
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| Your greeting message is too long. Shorten it (up to 10 seconds). |
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automatically. |
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| There are too many rings on the answering machine. Set the |
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| number of rings to less than 4. |
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| The silent detection feature is deactivated. Activate this feature (see |
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| page 41). |
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I cannot receive voice |
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| Check that the answering machine is turned on and connected to |
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messages. |
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| the facsimile unit properly (see page 38). |
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| Set the number of rings on the answering machine to less than 4. |
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I cannot retrieve voice |
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| The remote access code on your answering machine is the same as |
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messages on the answering |
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| the remote fax activation code or the junk mail prohibitor ID on the |
machine from a remote |
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| facsimile unit. Set a different number for each code/ID. |
location. |
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| Your remote TAM activation code is not programmed correctly. |
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| Program the same code as on the answering machine (see page |
| 40). | ||
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The greeting message on your |
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| Silent pause in the greeting message is too long. Shorten it to less |
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answering machine is interrupted |
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| than 4 seconds. |
halfway and the caller cannot |
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leave a voice message. |
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I pressed the remote access |
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| The code may include “#” which is used for certain features provided |
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code to access the answering |
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| by the telephone company. Change the code on the answering |
machine remotely, but the line |
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| machine not to include “#”. Then program the same code into the |
was disconnected. |
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| facsimile unit (see page 40). |
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Copying |
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PROBLEM |
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| CAUSE AND REMEDY |
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A dirty pattern or a black line |
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| The glass or rollers are dirty. Clean them (see page 55). |
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appears on the copied |
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documents. |
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The copied document is blank. |
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| The recording paper roll is installed incorrectly. Make sure that the |
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| shiny side of the paper is facing down and |
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| page 9). |
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If a power failure occurs
This unit does not function during a power failure.
The memory contents will not be erased.
If the programmed start time has passed during a power failure, delayed transmission will be attempted after power is restored.
Troubleshooting Care Routine and
51