Proof of Purchase
Panasonic FAX ADVANTAGE PROGRAMWe are proud to present the Panasonic Fax Advantage Program. It’s an incredible service program that’s full of exciting
advantages!
Customer Satisfaction
In support of our
1 If you
2If you call our
Support After The Sale
If you have a problem with your fax, just call our
The Fax Advantage Program covers the first year of purchase and works like this:
1If you have a problem with your fax, call
2Talk to one of our experienced technical experts to diagnose (and most likely solve) your problem over the phone.
3Providing that you may be entitled to Panasonic’s service under the terms and conditions of the limited warranty **, we will arrange for a reconditioned replacement unit to be shipped to you overnight or second business day delivery, depending on the time of your call. The replacement unit will be completely refurbished,
4 This receipt must be shipped back
with your original unit to Panasonic Company (as per instructions enclosed in your replacement unit’s box). Any unit that is replaced by Panasonic and not backed up by a proof of purchase by you will be
subject to a minimum $100.00 charge. Any unit that is replaced,
but does not meet the terms and conditions of the limited warranty will be subject to additional charges, as per the program guidelines.
5 Once you receive your replacement unit, pack up your problem unit in the replacement unit’s box. UPS will make 3 attempts within 10 days to
Requirements:
6 You must give our technicians a valid credit card number. They will change your card account to cover any charges that are incurred by failure to send the problem product to Panasonic Company. If your problem unit is not eligible for warranty, you will be charged for the repair of the unit and for any shipping charges associated with this program. If you do not wish to pay
Acceptable credit cards:
| Discover | VISA |
Master Card | American Express (Optima) |
Product that is not returned to Panasonic by 10 business days after shipment of the replacement product, will be charged to your account at Panasonic’s Suggested Retail Price (see dealer for details).
Credit status will be verified prior to sending the replacement product.
Proof of Purchase must be included with the returned unit to verify warranty status.
Any parts and labor that are not covered by the limited warranty* will be charged as a
*See the warranty stipulations in these instructions.
**Replacement program excludes Puerto Rico and is subject to termination at any time without advance notice.
Matsushita Consumer Electronics | Panasonic Sales Company, |
Company, Division of Matsushita | Division of Matsushita Electric |
Electric Corporation of America | of Puerto Rico, Inc. (“PSC”) |
One Panasonic Way, Secaucus, | Ave. 65 de Infantería, Km. 9.5 |
New Jersey 07094 | San Gabriel Industrial Park, Carolina, |
| Puerto Rico 00985 |
Printed in Hong Kong | PFQX1044ZA KS0896NE2017 |