Before requesting help
General
PROBLEM | CAUSE AND REMEDY |
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I cannot make and receive | The power cord or telephone line cord is not connected. Check the |
calls. | connections (see page 10). |
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I cannot make calls. | The dialing mode setting is wrong. Check the selector (see page 10). |
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The unit does not work. | Disconnect the unit from the telephone line and connect to a known |
| working phone. If the working phone operates properly, call your service |
| center to have the unit repaired. If the working phone does not operate |
| properly, contact your telephone company. |
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The unit does not ring. | The ringer volume is set to OFF. Adjust to a suitable level (see page 16). |
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The REDIAL/PAUSE button | If this button is pressed during dialing, a pause will be inserted. If this |
does not function properly. | button is pressed immediately after obtaining a dial tone, the last number |
| dialed will be redialed. |
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During programming, I cannot | Whole or part of the number is the same as another code or ID. Change |
enter the activation code or | the number (see pages 34, 35 and 40). |
the prohibitor ID. |
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Fax Transmission |
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PROBLEM | CAUSE AND REMEDY |
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The other party complains | If your line has special telephone services such as call waiting, the |
that letters on their received | service may have been activated during fax transmission. Connect the |
document are distorted. | unit to a line that does not have such services. |
| An extension telephone on the same line is off the hook. Hang up and |
| try again. |
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The other party complains | The glass or rollers are dirty. Clean them (see page 55). |
that dirty patterns or black |
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lines appear on their received |
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documents. |
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I cannot make an | Use the overseas transmission mode (see page 33). |
international fax call. | Add two pauses at the end of the phone number (see page 30). |
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Fax Reception |
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PROBLEM | CAUSE AND REMEDY |
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I cannot receive documents | The receive mode is set to the TEL. Set to the EXT. TAM, TEL/FAX or |
automatically. | FAX. |
| The time to answer the call may be too long. Decrease the number of |
| rings (see pages 21 and 23). |
| The junk mail prohibitor is set to on (see page 35). |
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