Manuals / Panasonic / Computer Equipment / Fax Machine

Panasonic KX-FP215 When a function does not work, check here, Help, Initial settings

Models: KX-FP215

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9.3 When a function does not work, check here

9. Help

Display	Cause & Solution
“MODEM ERROR”	L There is something wrong with the unit’s modem. Contact our service
	personnel.
“NO FAX REPLY”	L The other party’s fax machine is busy or has run out of recording paper. Try
	again.
“OPEN CABINET CHECK FILM	L Please use genuine Panasonic replacement film (page 8).
SLACK”	L The ink film is slack. Tighten it (see step 5 on page 11).
“OPEN CABINET CHECK FILM	L The fax machine is positioned near appliances such as TVs or speakers
TYPE”	which generate an intense magnetic field.
“PAPER JAMMED”	L A recording paper jam occurred. Remove the jammed paper (page 49).
	L You forced the recording paper into the paper tray too strongly. Remove all
	of the installed paper, and re-install it gently.

“PHONEBOOK FULL”	L There is no space to store new items in the phonebook. Erase unnecessary
	items (page 19).
“PLEASE WAIT”	L The unit is checking that there is no slack or crease in the ink film. Wait for
	a moment while the check is completed.
“RECORDING ERROR”	L The greeting message or memo message you recorded was under 1
	second long. Record a longer message.
“REDIAL TIME OUT”	L The other party’s fax machine is busy or has run out of recording paper. Try
	again.
“REMOVE DOCUMENT”	L The document is jammed. Remove the jammed document (page 50).
	L Press {STOP} to eject the jammed paper.
“TRANSMIT ERROR”	L A transmission error occurred. Try again.
	L If you send a fax overseas, try the following:
	– Use the overseas transmission mode (feature #23 on page 38).
	– Add 2 pauses at the end of the telephone number or dial manually.

“UNIT OVERHEATED”	L The unit is too hot. Stop using the unit for a while and let the unit cool down.

9.3 When a function does not work, check here

9.3.1 Initial settings

Problem	Cause & Solution
I cannot hear a dial tone.	L If you used a splitter/coupler to connect the unit, remove the splitter/coupler
	and connect the unit to the wall jack directly. If the unit operates properly,
	check the splitter/coupler.
	L Disconnect the unit from the telephone line and connect a known working
	telephone. If the working telephone operates properly, contact our service
	personnel to have the unit repaired. If the working telephone does not
	operate properly, contact your telephone company.
	L The power cord or telephone line cord is not connected. Check the
	connections.
	L If you have connected the fax machine through a computer modem,
	connect the fax machine directly to a telephone line jack.

I cannot make calls.	L The dialing mode setting may be wrong. Change the setting (feature #13 on
	page 37).

The unit does not work.	L Check the connections (page 14).

The unit does not ring.	L The ringer volume is turned OFF. Adjust it (page 16).

44	For assistance, please visit http://www.panasonic.com/help

Image 44

Panasonic KX-FP215 operating instructions When a function does not work, check here, Help, Initial settings

Contents

Compact Plain Paper Fax with Digital Answering System Operating InstructionsModel No. KX-FP215 For support for customers in the U.S.A. or Puerto RicoThings you should keep a record of Attach your sales receipt hereCopyright Important safety instructions For best performanceSAVE THESE INSTRUCTIONS Important InformationImportant Information Routine care1. Introduction and Installation Table of Contents Limited WarrantyCustomer Services 12.Index1. Introduction and Installation 1.1 Included accessories1.2 Accessory information 1.3 Button descriptions 1. Introduction and InstallationA BCDE F G H IJK1. Introduction and Installation 1.4 Overview1.5 Ink film 1. Introduction and Installation 1 turn TightCorrect Incorrect1.6 Handset cord 1.7 Paper tray1.8 Paper support 1. Introduction and Installation1.9 Recording paper 1. Introduction and InstallationFor superior results, we recommend Hammermill Jet Print paper CorrectSlant2.1 Connections 2. Preparation2.2 Quick Setup 2.3 Help function2. Preparation SET MENU STOP2.4 Adjusting volume 2.5 Date and time2. Preparation M01/D01/Y09 TIME 1200AM2.6 Your logo 2. PreparationLOGO= LOGO=BNO.= 2.7 Your fax number2. Preparation 3.2 Making a phone call using the phonebook 3.3 Editing a stored item3.4 Erasing a stored item 3.5 One touch dial3.6 Caller ID service 3.5.2 Making a call using a one touch dial key3. Telephone 3.5.3 Erasing a one touch dial assignment3.8 Caller ID number auto edit feature 3.7 Viewing and calling back3.7.1 Symbols and operations for caller information 3.8.1 Turning ON the Caller ID number auto edit feature3.9.2 Erasing specific caller information 3.10 Storing caller information into the phonebook3. Telephone 4.1 Sending a fax manually 4. Fax4.3 Sending a fax using the phonebook and one touch dial 4.2 Document requirementsDocument weight 4 Using the phonebook 1. PHONEBOOKCANCELED?”. iSET 4. Fax4.4.2 Adding a new item into the broadcast memory 4.4.3 Erasing a stored item from the broadcast memory4.5 Selecting the way to use your fax machine 4.5.1 Use as a telephone answering machine and/or fax TAM/FAX mode4.5.2 Use only as a fax FAX ONLY mode 4.5.3 Use mostly as a telephone TEL mode4.6 Receiving a fax manually - Auto answer OFF 4.7 Receiving a fax automatically Auto answer ON4.6.1 Activating TEL mode 4.7.1 Activating FAX ONLY mode4.7.2 Activating TAM/FAX mode Telephone Answering Machine/Fax mode 4. FaxL To cancel erasing, press STOP, then press 4. Fax2. Press repeatedly to display “JUNK LIST DISP.”. iSET 3. Press A or B repeatedly to display the desired item5.1 Distinctive Ring service 5.2 Using two or more phone numbers on a single telephone line5.3 Using three or more phone numbers on a single telephone line 5.4 Programming the ring pattern assigned for fax6. Copy 6.1 Making a copy6.1.1 More copying features 6. Copy 3. Enter the number of copies up to4. Press 2 times to display “COLLATE OFF” 5. Press A or B repeatedly to display “COLLATE ON”. iSTART7.1.1 Erasing your recorded greeting message 7.1 Recording your greeting message7. Answering Machine 7.2 Listening to recorded messages 7.3 Leaving a message for others or yourself7.2.2 Useful features during playback 7. Answering Machine7.4 Operating from a remote location 7.4.2 Remote operation using remote commands7. Answering Machine 7.4.1 Summary of remote operation8.1 Programming 8. Programmable Features8.2 Basic features 8. Programmable Features1 “1” 2 “2”8.3 Advanced features 8. Programmable Features1 “ON” 3. MENU i#252 “86%” 8. Programmable Features1 “72%” 8. Programmable Features 0 “OFF”1. MENU i#41 0 “OFF”8. Programmable Features 2 “600ms”3 “400ms” 4 “300ms”9.1 Error messages - Reports 9. Help9.2 Error messages - Display 9. Help9. Help 9.3 When a function does not work, check here9.3.1 Initial settings 9. Help 9.3.2 General“CONNECTING.....”, but 9. Help9.3.3 Fax - sending 9.3.4 Fax - receiving9. Help 9.3.5 Copying9.3.6 Answering machine 9.3.7 If a power failure occurs9. Help 10.1 Recording paper jams 10. Maintenance10.1.1 When the recording paper has jammed in the unit 1 turn Tight10.1.2 When the recording paper was not fed into the unit properly 10.2 Document jams10. Maintenance 10.3 Document feeder/recording paper feeder/scanner glass cleaning 10. Maintenance10.4 Thermal head cleaning 10. Maintenance11. General Information 11.2 Specifications11.1 Reference lists and reports ITU-T No. 1 Test Chart Recording paper specifications Recording paper sizeRecording paper weight 11. General InformationCompliance with TIA-1083 standard 11.3 FCC and Other Information11. General Information 11.4 Limited Warranty United States and Puerto Rico Limited Warranty CoverageMail-In Service Limited Warranty Limits And Exclusions11.5 Customer Services directory Customer Services Directory United States and Puerto RicoAccessory Purchases United States and Puerto Rico npcparts@us.panasonic.com12.1 Index 12. IndexQuick Setup Feature #00 12. IndexFree replacement3 and repair program The Panasonic Office Advantage Consumer Service ProgramNO EXTRA COST Free peace of mind, direct from Panasonic