9. Help

9.2 Error messages – Display

If the unit detects a problem, one or more of the following messages will appear on the display.

Display

Cause & Solution

BACK COVER OPEN

L The back cover is open. Close the back cover firmly.

CALL SERVICE

L There is something wrong with the unit. Contact our service personnel.

CHECK DOCUMENT

L The document was not fed into the unit properly. Re-insert the document. If

 

misfeeding occurs frequently, clean the document feeder rollers (page 51)

 

and try again.

 

L The document is longer than 600 mm (235/ "). Press {STOP} to remove the

 

8

 

document. Divide the document into two or more sheets, and try again.

 

 

CHECK FILM

L The ink film is empty. Replace the ink film with a new one (page 10).

 

L The ink film is not installed. Install it (page 10).

 

L The ink film is slack or creased. Tighten it (see step 5 on page 11).

 

 

CHECK PAPER

L The recording paper is not installed or the unit has run out of paper. Install

 

paper and press {SET} to clear the message.

 

L The recording paper was not fed into the unit properly (page 50). Re-install

 

paper (page 13) and press {SET} to clear the message.

 

L The recording paper has jammed near the recording paper entrance.

 

Remove the jammed paper (page 49) and press {SET} to clear the

 

message.

 

 

FAX IN MEMORY

L See the other displayed message instructions to print out the document.

 

Received documents are stored in memory due to a lack of recording paper,

 

a lack of ink film or a recording paper jam. Install paper (page 13), install ink

 

film (page 10) or remove the jammed paper (page 49). You will lose all faxes

 

in memory if the power is removed. Check with power connected.

 

 

FAX MEMORY FULL

L The memory is full of received documents due to a lack of recording paper,

 

a lack of ink film or a recording paper jam. Install paper (page 13), install ink

 

film (page 10) or remove the jammed paper (page 49). You will lose all faxes

 

in memory if the power is removed. Check with power connected.

 

L When performing memory transmission, the document being stored

 

exceeded the memory capacity of the unit. Send the entire document

 

manually.

 

 

FILM EMPTY BUY DIRECT

L The ink film is empty. Replace the ink film with a new one (page 10). To

FROM

place an order via the Internet, or to check for special offers, visit our web

www.panasonic.com/faxs

site: http://www.panasonic.com/faxsupplies

upplies

L The ink film is slack. Tighten it (see step 5 on page 11) and install again.

 

L The fax machine is positioned near appliances such as TVs or speakers

 

which generate an intense magnetic field.

 

 

FILM NEAR EMPTY BUY

L The remaining ink film is low. Prepare a new ink film (page 8). To print the

DIRECT FROM

film order sheet, press {HELP}, then {SET}. To place an order via the

www.panasonic.com/faxs

Internet, or to check for special offers, visit our web site:

upplies

http://www.panasonic.com/faxsupplies

TO PRINT ORDER PRESS

 

HELP

 

MEMORY FULL

L When making a copy, the document being stored exceeded the memory

 

capacity of the unit. Press {STOP} to clear the message. Divide the

 

document into sections.

 

 

MESSAGE FULL

L There is no memory available to record voice messages. Erase

 

unnecessary messages (page 34).

For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-FP215 operating instructions Error messages Display, Display Cause & Solution, Upplies