9. Help
9.2 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
Display | Cause & Solution |
“BACK COVER OPEN” | L The back cover is open. Close the back cover firmly. |
“CALL SERVICE” | L There is something wrong with the unit. Contact our service personnel. |
“CHECK DOCUMENT” | L The document was not fed into the unit properly. |
| misfeeding occurs frequently, clean the document feeder rollers (page 51) |
| and try again. |
| L The document is longer than 600 mm (235/ "). Press {STOP} to remove the |
| 8 |
| document. Divide the document into two or more sheets, and try again. |
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|
“CHECK FILM” | L The ink film is empty. Replace the ink film with a new one (page 10). |
| L The ink film is not installed. Install it (page 10). |
| L The ink film is slack or creased. Tighten it (see step 5 on page 11). |
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|
“CHECK PAPER” | L The recording paper is not installed or the unit has run out of paper. Install |
| paper and press {SET} to clear the message. |
| L The recording paper was not fed into the unit properly (page 50). |
| paper (page 13) and press {SET} to clear the message. |
| L The recording paper has jammed near the recording paper entrance. |
| Remove the jammed paper (page 49) and press {SET} to clear the |
| message. |
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“FAX IN MEMORY” | L See the other displayed message instructions to print out the document. |
| Received documents are stored in memory due to a lack of recording paper, |
| a lack of ink film or a recording paper jam. Install paper (page 13), install ink |
| film (page 10) or remove the jammed paper (page 49). You will lose all faxes |
| in memory if the power is removed. Check with power connected. |
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|
“FAX MEMORY FULL” | L The memory is full of received documents due to a lack of recording paper, |
| a lack of ink film or a recording paper jam. Install paper (page 13), install ink |
| film (page 10) or remove the jammed paper (page 49). You will lose all faxes |
| in memory if the power is removed. Check with power connected. |
| L When performing memory transmission, the document being stored |
| exceeded the memory capacity of the unit. Send the entire document |
| manually. |
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|
“FILM EMPTY BUY DIRECT | L The ink film is empty. Replace the ink film with a new one (page 10). To |
FROM” | place an order via the Internet, or to check for special offers, visit our web |
“www.panasonic.com/faxs | site: http://www.panasonic.com/faxsupplies |
upplies” | L The ink film is slack. Tighten it (see step 5 on page 11) and install again. |
| L The fax machine is positioned near appliances such as TVs or speakers |
| which generate an intense magnetic field. |
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“FILM NEAR EMPTY BUY | L The remaining ink film is low. Prepare a new ink film (page 8). To print the |
DIRECT FROM” | film order sheet, press {HELP}, then {SET}. To place an order via the |
“www.panasonic.com/faxs | Internet, or to check for special offers, visit our web site: |
upplies” | http://www.panasonic.com/faxsupplies |
“TO PRINT ORDER PRESS |
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HELP” |
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“MEMORY FULL” | L When making a copy, the document being stored exceeded the memory |
| capacity of the unit. Press {STOP} to clear the message. Divide the |
| document into sections. |
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|
“MESSAGE FULL” | L There is no memory available to record voice messages. Erase |
| unnecessary messages (page 34). |
For assistance, please visit http://www.panasonic.com/help | 43 |