Manuals / Panasonic / Computer Equipment / Fax Machine

Panasonic KX-FP215 Help, Fax - sending, Fax - receiving, “CONNECTING.....”, but

Models: KX-FP215

1 60

Download 60 pages 20.42 Kb

Page 46

9.3.3 Fax – sending

9. Help

9.3.3 Fax – sending

Problem	Cause & Solution
I cannot send documents.	L The other party’s fax machine is busy or has run out of recording paper. Try
	again.
	L The other party’s machine is not a fax machine. Check with the other party.
	L The other party’s fax machine failed to answer the fax automatically. Send
	the fax manually (page 23).
	L The memory is full of received documents and the quick scan (feature #34
	on page 39) is ON. Turn this feature OFF, and send the fax again.

I cannot send a fax overseas.	L Use the overseas transmission mode (feature #23 on page 38).
	L Add two pauses at the end of the telephone number or dial manually.

The other party complains	L If your line has special telephone services such as call waiting, the service
that letters on their received	may have been activated during fax transmission. Connect the unit to a line
document are distorted or not	that does not have these services.
clear.	L An extension telephone on the same line is occupying the line. Hang up the
	extension telephone and try again.
	L Try copying the document with this unit. If the copied image is clear, there
	may be something wrong with the other party’s machine.

The other party complains	L The scanner glass or rollers are dirty with correction fluid, etc. Clean them
that black lines, white lines or	(page 51). Please do not insert a document before correction fluid has dried
smudges appear on their	completely.
received document.

Documents frequently	L Clean the document feeder rollers, recording paper feeder and rubber flap
misfeed.	(page 51).

9.3.4 Fax – receiving

Problem	Cause & Solution
I cannot receive documents.	L You may have subscribed to a voice mail service due to service packs
	offered by your telephone company. Fax and voice message reception may
	not be possible when voice mail is activated so we recommend you to:
	– contact your telephone company and request to deactivate voice mail
	service, or
	– subscribe to a Distinctive Ring service (page 30).
	L The ink film is empty. Replace the ink film with a new one (page 10).

I cannot receive documents	L The receiving mode is set to TEL mode.
automatically.	Change the receiving mode to TAM/FAX mode (page 28) or FAX ONLY
	mode (page 27).
	L The time taken to answer the call is too long. Decrease the number of rings
	in feature #06 (page 37).
	L The greeting message is too long. Record a shorter message (page 33).
	L Make sure that the Distinctive Ring of feature #31 is set properly (page 30).
	If you do not subscribe to the Distinctive Ring service offered by your local
	telephone company, this feature should be OFF.

The display shows	L The receiving mode is set to FAX ONLY mode and the incoming call is not
“CONNECTING.....”, but	a fax. Change the receiving mode:
faxes are not received.	– TAM/FAX mode (page 28) or TEL mode (page 27).

46	For assistance, please visit http://www.panasonic.com/help

Image 46

Panasonic KX-FP215 operating instructions Help, Fax - sending, Fax - receiving, “CONNECTING.....”, but

Contents

Model No. KX-FP215 Compact Plain Paper Fax with Digital Answering SystemOperating Instructions For support for customers in the U.S.A. or Puerto RicoThings you should keep a record of Attach your sales receipt hereCopyright SAVE THESE INSTRUCTIONS Important safety instructionsFor best performance Important InformationImportant Information Routine care1. Introduction and Installation Customer Services Table of ContentsLimited Warranty 12.Index1.2 Accessory information 1.1 Included accessories1. Introduction and Installation A BCDE F G 1.3 Button descriptions1. Introduction and Installation H IJK1.5 Ink film 1.4 Overview1. Introduction and Installation Correct 1. Introduction and Installation1 turn Tight Incorrect1.8 Paper support 1.6 Handset cord1.7 Paper tray 1. Introduction and InstallationFor superior results, we recommend Hammermill Jet Print paper 1.9 Recording paper1. Introduction and Installation CorrectSlant2.1 Connections 2. Preparation2. Preparation 2.2 Quick Setup2.3 Help function SET MENU STOP2. Preparation 2.4 Adjusting volume2.5 Date and time M01/D01/Y09 TIME 1200AMLOGO= 2.6 Your logo2. Preparation LOGO=B2. Preparation 2.7 Your fax numberNO.= 3.4 Erasing a stored item 3.2 Making a phone call using the phonebook3.3 Editing a stored item 3.5 One touch dial3. Telephone 3.6 Caller ID service3.5.2 Making a call using a one touch dial key 3.5.3 Erasing a one touch dial assignment3.7.1 Symbols and operations for caller information 3.8 Caller ID number auto edit feature3.7 Viewing and calling back 3.8.1 Turning ON the Caller ID number auto edit feature3. Telephone 3.10 Storing caller information into the phonebook3.9.2 Erasing specific caller information 4.1 Sending a fax manually 4. FaxDocument weight 4.3 Sending a fax using the phonebook and one touch dial4.2 Document requirements 4 Using the phonebook 1. PHONEBOOK4.4.2 Adding a new item into the broadcast memory CANCELED?”. iSET4. Fax 4.4.3 Erasing a stored item from the broadcast memory4.5.2 Use only as a fax FAX ONLY mode 4.5 Selecting the way to use your fax machine4.5.1 Use as a telephone answering machine and/or fax TAM/FAX mode 4.5.3 Use mostly as a telephone TEL mode4.6.1 Activating TEL mode 4.6 Receiving a fax manually - Auto answer OFF4.7 Receiving a fax automatically Auto answer ON 4.7.1 Activating FAX ONLY mode4.7.2 Activating TAM/FAX mode Telephone Answering Machine/Fax mode 4. Fax2. Press repeatedly to display “JUNK LIST DISP.”. iSET L To cancel erasing, press STOP, then press4. Fax 3. Press A or B repeatedly to display the desired item5.3 Using three or more phone numbers on a single telephone line 5.1 Distinctive Ring service5.2 Using two or more phone numbers on a single telephone line 5.4 Programming the ring pattern assigned for fax6.1.1 More copying features 6.1 Making a copy6. Copy 4. Press 2 times to display “COLLATE OFF” 6. Copy3. Enter the number of copies up to 5. Press A or B repeatedly to display “COLLATE ON”. iSTART7. Answering Machine 7.1 Recording your greeting message7.1.1 Erasing your recorded greeting message 7.2.2 Useful features during playback 7.2 Listening to recorded messages7.3 Leaving a message for others or yourself 7. Answering Machine7. Answering Machine 7.4 Operating from a remote location7.4.2 Remote operation using remote commands 7.4.1 Summary of remote operation8.1 Programming 8. Programmable Features1 “1” 8.2 Basic features8. Programmable Features 2 “2”1 “ON” 8.3 Advanced features8. Programmable Features 3. MENU i#251 “72%” 8. Programmable Features2 “86%” 1. MENU i#41 8. Programmable Features0 “OFF” 0 “OFF”3 “400ms” 8. Programmable Features2 “600ms” 4 “300ms”9.1 Error messages - Reports 9. Help9.2 Error messages - Display 9. Help9.3.1 Initial settings 9.3 When a function does not work, check here9. Help 9. Help 9.3.2 General9.3.3 Fax - sending “CONNECTING.....”, but9. Help 9.3.4 Fax - receiving9. Help 9.3.5 Copying9. Help 9.3.7 If a power failure occurs9.3.6 Answering machine 10.1.1 When the recording paper has jammed in the unit 10.1 Recording paper jams10. Maintenance 1 turn Tight10. Maintenance 10.2 Document jams10.1.2 When the recording paper was not fed into the unit properly 10.3 Document feeder/recording paper feeder/scanner glass cleaning 10. Maintenance10.4 Thermal head cleaning 10. Maintenance11.1 Reference lists and reports 11.2 Specifications11. General Information Recording paper weight ITU-T No. 1 Test ChartRecording paper specifications Recording paper size 11. General Information11. General Information 11.3 FCC and Other InformationCompliance with TIA-1083 standard Mail-In Service 11.4 Limited Warranty United States and Puerto RicoLimited Warranty Coverage Limited Warranty Limits And ExclusionsAccessory Purchases United States and Puerto Rico 11.5 Customer Services directoryCustomer Services Directory United States and Puerto Rico npcparts@us.panasonic.com12.1 Index 12. IndexQuick Setup Feature #00 12. IndexNO EXTRA COST Free replacement3 and repair programThe Panasonic Office Advantage Consumer Service Program Free peace of mind, direct from Panasonic