Panasonic KX-FP343AL manual Fax sending, Fax receiving

8. Help

I cannot make calls.

LThe dialling mode setting may be wrong. Change the setting of feature #13 (page 37).

The unit does not work.

LDisconnect the unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company.

The unit does not ring.

LThe ringer volume is turned off. Adjust it (page 15).

The unit displays “CHECK PAPER” though the paper is inserted.

LThe paper is inserted halfway. Insert it correctly (page 13) and press {START} to clear the message.

The other party complains they only hear a fax tone and cannot talk.

LFAX ONLY mode is set. Tell the other party the number is only used for faxes.

LChange to TEL mode by pressing {RECEIVE MODE}.

The {REDIAL/PAUSE} button does not function properly.

LIf this button is pressed during dialling, a pause will be inserted. If pressed immediately after a dial tone is obtained, the last number dialled will be redialled.

The receiving mode does not function properly.

LThe Distinctive Ring is set (feature #31, page 33).

The ink film runs out quickly.

LThe help printing function, copy function, and reports also use ink film.

8.3.2 Fax – sending

I cannot send documents.

LThe telephone line cord is connected to the EXT jack on the unit. Connect to the LINE

jack (page 14).

LThe other party’s fax machine is busy or has run out of recording paper. Try again.

LThe other party’s machine is not a fax machine. Check with the other party.

LThe other party’s fax machine rings too many times. Send the fax manually (page 24).

The other party complains that letters on their received document are distorted or not clear.

LIf your line has special telephone services such as call waiting, the service may have been activated during fax transmission.

Connect the unit to a line that does not have these services.

LAn extension telephone on the same line is

off the hook. Hang up the extension telephone and try again.

LTry copying the document. If the copied image is clear, there may be something wrong with the other party’s machine.

The other party complains that smudges or black lines appear on their received document.

LThe glass or rollers are dirty. Clean them (page 46).

I cannot send a fax overseas.

LUse the overseas transmission mode of

feature #23 (page 37).

LAdd two pauses at the end of the telephone number or dial manually.

8.3.3 Fax – receiving

I cannot receive documents.

LThe telephone line cord is connected to the EXT jack on the unit. Connect to the LINE jack (page 14).

I cannot receive documents automatically.

LThe receiving mode is set to TEL mode. Set

to FAX ONLY mode by pressing {RECEIVE MODE}.

LThe time taken to answer the call is too long. Decrease the number of rings in feature #06 (page 37).

The display shows “CONNECTING.....”, but

faxes are not received.

LThe incoming call is not a fax. Change the receiving mode to TEL mode by pressing

{RECEIVE MODE}.

A blank sheet is ejected.

LIf a blank sheet is ejected after the received document is printed out, the receiving reduction rate is not programmed correctly.

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