Before Requesting Help

Answering System

Problem

Possible cause

Solution

Page

The answering system is

The recording time is set

Select “1 Minute” or “No

p.61

on, but incoming messages

to “Greeting Only”.

Limit”.

 

are not recorded.

Memory is full

Erase some or all of the

p.65

 

(30 minutes or 64

messages.

 

 

messages).

 

 

 

 

 

 

Cannot operate the

Incorrect remote code

Enter the correct remote

p.69

answering system from a

entered.

code.

 

touch tone phone.

Tones are too short to

Press each button firmly.

 

 

activate the unit.

 

 

 

The answering system is

Turn on the answering

p.60, 68

 

off.

system.

 

 

 

 

 

Cannot operate the

Someone is operating

Retry when other user

 

answering system with the

the answering system.

has finished operation.

 

handset.

You are too far from the

Move closer to the base

 

 

base unit.

unit.

 

 

 

 

 

While recording a greeting

A call is being received.

To answer the call, press

 

message, the unit starts to

 

TALK. The recording

 

ring and stops recording.

 

stops halfway. Start from

 

 

 

the beginning after

 

 

 

hanging up.

 

 

 

 

 

During playback, the unit

A call is being received.

To answer the call, press

 

starts to ring and stops

 

TALK.

 

playback.

 

 

 

 

 

 

 

Useful Information

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Panasonic KX-TCD510NZ operating instructions Answering System Problem Possible cause Solution, To Greeting Only Limit