TG6411-6421BX(e).book Page 42 Monday, April 27, 2009 3:13 PM

Useful Information

Caller ID

Problem

Cause/solution

Caller information is not

L You must subscribe to a Caller ID service.

displayed.

Contact your service provider/telephone

 

company for details.

 

L If your unit is connected to any additional

 

telephone equipment, remove and plug the

 

unit directly into the wall jack.

 

L If you use a DSL/ADSL service, we

 

recommend connecting a DSL/ADSL filter

 

between the base unit and the telephone line

 

jack. Contact your DSL/ADSL provider for

 

details.

 

L Other telephone equipment may be interfering

 

with this unit. Disconnect the other equipment

 

and try again.

Caller information is slow to

L Depending on your service provider/

display.

telephone company, the unit may display the

 

caller’s information at the 2nd ring or later.

 

L Move closer to the base unit.

Time on the unit has shifted.

L Incorrect time information from incoming

 

Caller ID changes the time. Set the time

 

adjustment to Manual(off) (page 19).

The name stored in the

L Edit the phonebook entry name to fit in 1 line

phonebook is not fully

of text (page 17).

displayed while an outside call

 

is being received.

 

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Panasonic KX-TG6421BX operating instructions Caller ID Problem Cause/solution