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Panasonic KX-TG7851FX, KX-TG7852FX and KX-TG7861FX Caller ID, SMS (Short Message Service)

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Caller ID

Problem Cause/solution

Caller information is not

displayed.

RYou must subscribe to a Caller ID service. Contact your service

provider/telephone company for details.

RIf your unit is connected to any additional telephone equipment,

remove and plug the unit directly into the wall jack.

RIf you use a DSL/ADSL service, we recommend connecting a

DSL/ADSL filter between the base unit and the telephone line

jack. Contact your DSL/ADSL provider for details.

ROther telephone equipment may be interfering with this unit.

Disconnect the other equipment and try again.

Caller information is slow

to display.

RDepending on your service provider/telephone company, the

unit may display the caller’s information at the 2nd ring or later.

Set the first ring to “Off” (page 25).

RMove closer to the base unit.

Time on the unit has

shifted.

RIncorrect time information from incoming Caller ID changes the

time. Set the time adjustment to “Manual” (off) (page 27).

SMS (Short Message Service)

Problem Cause/solution

The SMS message

centre number is logged

in the caller list and the

message is not received.

RSomeone tried to send you a message while SMS is turned off.

Turn it on (page 36).

I cannot send or receive

SMS messages.

RYou have not subscribed to the appropriate service. Contact

your service provider/telephone company.

RThe SMS message centre number(s) are not stored or are

incorrect. Store the correct numbers (page 36).

RMessage transmission was interrupted. Wait until the message

has been sent before using other telephone functions.

RIf you use a DSL/ADSL service, we recommend connecting a

DSL/ADSL filter between the base unit and the telephone line

jack. Contact your DSL/ADSL provider for details.

“FD” is displayed. RThe unit could not connect to the SMS message centre.

Confirm that the correct SMS message centre numbers are

stored. Confirm that SMS is turned on (page 36).

“FE” is displayed. RAn error occurred while sending the message. Try again.

“E0” is displayed. RYour phone number is permanently withheld or you have not

subscribed to the appropriate service. Contact your service

provider/telephone company.

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Useful Information

TG7851_61FX(en)_0215_ver011.pdf 51 2013/02/15 18:28:14

Contents

Main Operating Instructions KX-TG7852FX Model No. KX-TG7861FX Model No. KX-TG7851FX Digital Cordless Phone Digital Cordless Answering System Page Model composition Feature differences Accessory information Supplied accessories Additional/replacement accessories Expanding your phone system General information For your future reference Attach your purchase receipt here. For your safety WARNING Power connection Installation Operating safeguards Important safety instructions For best performance Base unit location/avoiding noise Environment Routine care Other information Notice for product disposal, transfer, or return Information for Users on Collection and Disposal of Old Equipment and used Batteries For business users in the European Union Information on Disposal in other Countries outside the European Union Page Setting up Connections Battery installation Getting Started Battery charging Note when setting up Note for connections During a power failure Note for battery installation Note for battery charging Controls Handset Base unit Getting Started B C DA Display Handset display items Handset soft key icons Handset main menu icons Screen saver mode Turning the power on/off Power on Power off Initial settings Display language One touch eco mode Display mode Programming the display mode beforehand 1 Getting Started Making calls Answering calls Useful features during a call Handset noise reduction (NR key) Handset equalizer 1 2 3 4 Call share Key lock Making/Answering Calls Shared phonebook Page Speed dial Programmable settings Page Page Page Page Page Special programming Alarm 5 1 2 3 Page Page Registering a unit Operating additional units Additional handsets Registering a handset to the base unit 1 1 2 3 4 Increasing the range of the base unit Setting the repeater mode 1 Registering the DECT repeater (KX-A405) to the base unit 2 3 Using Caller ID service Caller ID features Missed calls Phonebook name display Caller list Page Using SMS Turning SMS on/off 1 Storing SMS message centre numbers 1 Receiving a message Other settings Answering system Memory capacity (including your greeting message) Turning the answering system on/off 1 2 Listening to messages using the base unit Listening to messages using the handset 2 3 Operating the answering system Remote operation Remote access code Answering system settings 1 For voice mail service subscribers Callers recording time 1 Selecting Greeting Only Voice mail service Voice Mail Service Intercom Handset locator Transferring calls, conference calls Character entry Character entry modes zy 12 3 4 5 6 7 8 9 1234 5 6 7 8 9 zy Page Error messages Troubleshooting General use Programmable settings Battery recharge Making/answering calls, intercom Caller ID SMS (Short Message Service) Answering system Liquid damage Index Index Page Page *PNQX5865ZA* *PNQX5865ZA* PNQX5865ZA TT0213YK0 (E) FX-2/3