Problem Cause/solution
I cannot register a
handset to a base unit.
RThe maximum number of handsets (6) is already registered to
the base unit. Cancel unused handset registrations from the
base unit (page 32).
RYou entered the wrong PIN. If you forget your PIN, contact an
authorised service centre.
Battery rechargeProblem Cause/solution
The handset beeps and/
or flashes.
RBattery charge is low. Fully charge the batteries (page 11).
I fully charged the
batteries, but
– still flashes or
– the operating time
seems to be shorter.
RClean the battery ends ( , ) and the charge contacts with a
dry cloth and charge again.
RIt is time to replace the batteries (page 10).
Making/answering calls, intercomProblem Cause/solution
is displayed. RThe handset is too far from the base unit. Move closer.
RThe base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
RThe handset is not registered to the base unit. Register it
(page 32).
RActivating one touch eco mode reduces the range of the base
unit in standby mode. If required, turn eco mode off (page 16).
Noise is heard, sound
cuts in and out.
RYou are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
RMove closer to the base unit.
RIf you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
Sound quality seems to
be getting worse.
RYou have registered a handset that is not recommended
(page 5). The clearest sound quality is only possible by
registering the recommended handset.
The handset does not
ring.
RThe ringer volume is turned off. Adjust ringer volume (page 17,
25).
RNight mode is turned on. Turn it off (page 29).
The base unit does not
ring.
RThe ringer volume is turned off. Adjust ringer volume (page 25).
I cannot make a call. RThe dialling mode may be set incorrectly. Change the setting
(page 15).
RYou dialled a call restricted number (page 31).
RThe key lock feature is turned on. Turn it off (page 19).
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Useful Information
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