Useful Information

Problem

Cause & solution

The handset does not

LThe handset’s ringer volume is turned off. Adjust it

announce the displayed

(page 69).

caller names.

LThe Talking Caller ID feature is turned off. Turn it on

 

(page 73).

 

LThe ring count for the answering system is set to “2” or

 

“Toll saver”. Select a different setting (page 84).

 

 

The caller list/incoming

LThe Caller ID number auto edit feature is turned off.

phone numbers are not

Turn it on and try again (page 74).

edited automatically.

LYou need to call back the edited number to activate

 

Caller ID number auto edit.

 

 

I cannot dial the phone

LThe phone number you dialed might have an incorrect

number edited in the

edited pattern (for example, the long distance “1” or the

caller list.

area code is missing). Edit the phone number with

 

another pattern (page 42).

 

 

The 2nd caller’s

LIn order to use Caller ID, Call Waiting, or Call Waiting

information is not

Caller ID (CWID), you must first contact your telephone

displayed during an

company and subscribe to the desired service.

outside call.

After subscribing, you may need to contact your

 

telephone company again to activate this specific

 

service, even if you already subscribed to both Caller ID

 

and Call Waiting with Caller ID services (CWID).

 

 

 

 

Video phone

 

 

 

Problem

Cause & solution

I cannot have a video call.

LDepending on the compatibility of the other party’s

 

video phone, you may not be able to have a video call

 

with that person. The other party needs a compatible

 

Panasonic unit (KX-THA12/KX-THA16/KX-THA17)

 

with the base unit (KX-TH102) or ITU-T H.324

 

compatible device to have a video call. Your handset

 

works with most videophone devices that meet the ITU-

 

T H.324.

 

LIf the base unit is connected to a VoIP-TA (Voice over

 

Internet Protocol - Telephony Adaptor), you may not be

 

able to have a video call.

 

LVideo phone feature is not permitted on the other

 

party’s unit.

 

LAnother user is accessing the Internet using a dial up

 

network. Wait until another user to end the operation

 

and try again.

 

LAnother handset user is on a video call with an outside

 

party. Wait until another handset user to end the call

 

and try again.

 

LYou cannot have a video call during a cellular call.

 

 

108For assistance, please visit http://www.panasonic.com/phonehelp

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Panasonic KX-TH102-M operating instructions Video phone Problem Cause & solution
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KX-TH102-M specifications

The Panasonic KX-TH102-M is a sophisticated cordless landline phone designed for users seeking reliability, advanced features, and modern technology. With its sleek design and practical functionality, it's a popular choice for both home and office environments.

One of the standout features of the KX-TH102-M is its DECT 6.0 technology. This advanced wireless protocol ensures a strong signal, reduced interference, and crystal-clear sound quality. It operates in the 1.9 GHz frequency band, which minimizes the chances of overlapping with Wi-Fi networks and other cordless phones. As a result, users can experience uninterrupted communication, even in busy households or office spaces.

The KX-TH102-M has a user-friendly interface, with an intuitive keypad and a 1.8-inch LCD display that provides clear visibility for phone numbers, caller ID information, and menu options. The backlit screen and buttons enable easy use in low-light situations, making it convenient for all users, especially seniors.

Another remarkable feature is the phone's capacity to store a significant number of contacts. It can hold up to 100 phonebook entries, allowing for quick and easy access to important contacts. The calling features are designed to enhance connectivity, such as the 2-way intercom function, which facilitates easy communication between handsets within the same network.

Additionally, the KX-TH102-M is equipped with a robust range of functionalities that enhance user experience. The call blocking feature is beneficial for reducing unwanted telemarketing calls, allowing users to manage their call list with ease. Its built-in speakerphone offers hands-free communication, providing added convenience during conversations.

The phone also supports additional handsets, enabling users to expand their network effortlessly. This is particularly advantageous for larger homes or office environments where multiple handsets can be beneficial.

In terms of durability, the KX-TH102-M is designed with longevity in mind. Its battery life is impressive, providing up to 15 hours of talk time and up to 120 hours on standby. The phone's energy-efficient design ensures longevity, both in terms of usage and battery performance.

In summary, the Panasonic KX-TH102-M offers a blend of advanced technology, user-friendly features, and reliable performance. With its DECT 6.0 technology, comprehensive contact storage, and convenient functionalities, it stands out as a top choice for anyone in need of a dependable cordless phone.
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