Panasonic KX-TH102-M - page 108

Useful Information

108 For assistance, please visit http://www.panasonic.com/phonehelp

Video phone

The handset does not

announce the displayed

caller names.

LThe handset’s ringer volume is turned off. Adjust it

(page 69).

LThe Talking Caller ID feature is turned off. Turn it on

(page 73).

LThe ring count for the answering system is set to “2” or

“Toll saver”. Select a different setting (page 84).

The caller list/incoming

phone numbers are not

edited automatically.

LThe Caller ID number auto edit feature is turned off.

Turn it on and try again (page 74).

LYou need to call back the edited number to activate

Caller ID number auto edit.

I cannot dial the phone

number edited in the

caller list.

LThe phone number you dialed might have an incorrect

edited pattern (for example, the long distance “1” or the

area code is missing). Edit the phone number with

another pattern (page 42).

The 2nd caller’s

information is not

displayed during an

outside call.

LIn order to use Caller ID, Call Waiting, or Call Waiting

Caller ID (CWID), you must first contact your telephone

company and subscribe to the desired service.

After subscribing, you may need to contact your

telephone company again to activate this specific

service, even if you already subscribed to both Caller ID

and Call Waiting with Caller ID services (CWID).

Problem Cause & solution

I cannot have a video call. LDepending on the compatibility of the other party’s

video phone, you may not be able to have a video call

with that person. The other party needs a compatible

Panasonic unit (KX-THA12/KX-THA16/KX-THA17)

with the base unit (KX-TH102) or ITU-T H.324

compatible device to have a video call. Your handset

works with most videophone devices that meet the ITU-

T H.324.

LIf the base unit is connected to a VoIP-TA (Voice over

Internet Protocol - Telephony Adaptor), you may not be

able to have a video call.

LVideo phone feature is not permitted on the other

party’s unit.

LAnother user is accessing the Internet using a dial up

network. Wait until another user to end the operation

and try again.

LAnother handset user is on a video call with an outside

party. Wait until another handset user to end the call

and try again.

LYou cannot have a video call during a cellular call.

Problem Cause & solution

Contents

Main Operating Instructions Table of Contents Introduction Preparation C Making/Answering Calls d Phonebook G Caller ID Service Feature highlights Thank you for purchasing a Panasonic Home Communication System Monitoring Package. Cordless cameraBase unit Telephone and monitoring features KX-TH102-M MULTI TALK V software Help icon Accessory information Other additional/replacement accessories Sales and support information Expanding your phone system Handsets: max. 8 Other devices: max. 10 Various features using the optional units Your home BAC CA B Your cellular phone Page Important safety instructions SAVE THESE INSTRUCTIONS CAUTION: WARNING: For best performance Base unit location/noise Environment Routine care Conditions for using the handset camera/cordless camera Operating conditions for the cordless camera AB C F D E Cordless camera Setting up the base unit Overview 1 2 3 Connecting the AC adaptor Connecting the telephone line cord If you subscribe to a DSL service Setting up the cordless camera Connecting the AC adaptor and the call button Setting up the handset Connecting the AC adaptor Battery installation 1 2 3 Battery replacement 1 2 3 4 Controls Base unit ABCDE FGHIA KJLMNOQRPTSUVW X Y Handset Charger Cordless camera A B Understanding the indicators Displays Base unit display items Handset display items , Handset soft keys Menu icons d G A f F h Handset screen saver Symbols used in these operating instructions q G i s t u v H x o Y j Setting the unit before use Display language Yo 2 3 4 2 3 Page Making/Answering Calls Making calls Using the handset 1 2 3 1 2 3 4 1 2 1 2 Making/Answering Calls Answering calls Using the handset 1 Using the base unit o 2 3 2 Handset voice enhancer Using the other line during a call 1 2 3 1 Handset phonebook Adding items to the handset 7 2 3 4 5 6 2 3 Editing items in the handset 1 2 3 Phonebook 4 Erasing items in the handset 1 2 Chain dial 1 2 3 Base unit phonebook Adding items to the base unit phonebook o 3 1 2 3 4 Page Caller ID Service Using Caller ID service Talking Caller ID Ann 555-321-5555 Caller ID Service Ringer ID Yo Caller list Viewing the caller list and calling back 1 2 3 1 2 1 2 3 4 1 2 3 4 321-5555 555-321-5555 1-555-321-5555 Page Video Phone Video phone feature Making a video call 1 Video Phone 2 Answering a video call 1 2 Useful settings during a video call 2 3 Page Video Phone Video phone settings Video phone mode 2 3 Video access 2 3 Intercom feature Making intercom calls Yo 1 3 1 2 3 Transferring a call Transferring calls Yo 2 1 4 1 Conference calls Conference call with 2 outside calls 1 2 3 Conference call with an outside call and an intercom call Call share Joining a conversation Yo Call privacy Yo 2 3 Monitoring feature Enabling monitoring access 2 3 Audio monitor Monitoring audio in the room Video monitor using the handset Monitoring the room jY 2 3 Monitoring Cordless camera sensor jY 2 3 2 3 4 5 2 3 Cordless camera call button j 2 3 4 Monitoring Video monitor using your computer Enabling monitoring from a computer o 2 3 Accessing the cordless camera Z 1 3 4 Monitoring with your computer jZ 2 3 Cordless camera sensor jZ 3 4 2 3 2 3 3 4 Monitoring Cordless camera call button jZ 2 Useful settings while monitoring Display settings YZ 2 3 Monitoring 3 4 2 3 2 Cordless camera settings YZ 2 3 4 Page Page Page Page Page Taking a picture Picture gallery v Handset Camera Erasing images 1 2 1 2 3 Ringer settings Ringer volume Yo 2 4 5 1 2 1 2 4 Recording songs from an audio device for ringer tones using the handset (Customize ring) Y 1 Audio cable Page Display settings Other settings Page Page Handset memory status 2 3 Changing the PIN (personal identification number) o 2 3 4 Registering a unit Registering the handset Yo 1 2 3 1 2 Deregistering a unit 2 3 4 Answering System Answering system feature Memory capacity Setting up the answering system Turning the answering system on o Recording your greeting message o Listening to messages using the base unit Useful features during playback Answering System Erasing messages o Listening to messages using the handset 1 2 3 Useful features during playback Answering System Voice memo Recording a voice memo o 1 2 Answering System Remote operation Using the answering system remotely 1 2 3 Answering system settings Remote code o 2 3 4 Ring count o 2 4 Recording mode o 2 3 Call screening o Configuring a cellular phone Registering a cellular phone o 1 2 3 Making/answering calls using a cellular line Making calls Yo 1 2 4 1 Page Useful features during a cellular call Putting a cellular call on hold Using the land line during a cellular call 1 2 Cellular settings Ringer settings for cellular calls 2 3 4 1 2 3 4 Page Transferring a cellular call Transferring a cellular call 1 4 1 2 Conference calls Conference call with a cellular call and land line call 1 2 3 1 2 3 Conference call with a cellular call and an intercom call 1 3 Connecting to your network Connecting to your LAN Connecting the USB cable to the unit LAN cable (category 5 UTP cable) See note below. System requirements for your computer Wall mounting Base unit ) 1 2 3 Cordless camera C Page Page Charger Headset (Optional) Setting up a Bluetooth wireless headset o 1 2 3 4 5 6 Error messages Page Troubleshooting Page Page Page Page Page Page Page Page FCC and other information CAUTION: NOTE: FCC RF Exposure Warning: Specifications Page Warranty Panasonic Telephone Products Limited Warranty Limited Warranty Coverage Mail-In Service Limited Warranty Limits And Exclusions Customer services Customer Services Directory http://www.panasonic.com/consumersupport http://www.panasonic.com/contactinfo http://www.pasc.panasonic.com npcparts@us.panasonic.com Direct command chart/programming index Page Page Page Index Index Index If you need assistance with setup or operation 1 2 3 PQQX14673WA When you ship the product Attach your purchase receipt here.