Problem
Auto tracking suddenly starts moving the camera for no reason.
Auto tracking moves the camera, but the target is lost immediately.
Cause and Recommended Action |
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• Check the camera installation height setting. |
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An incorrect installation height setting can cause |
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malfunction. |
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Input the camera and target area heights correctly. |
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• Check for trees, flags, or other moving objects, as |
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well as standing water, glass, and other reflecting |
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objects in the target screen. |
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If any such objects are in the area being monitored, |
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mask them from the image. |
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• SENSITIVITY may be set too high. |
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Use a lower SENSITIVITY setting. |
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• Check if ON is selected for the STABILIZER setting. |
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When STABILIZER is ON, auto tracking may start |
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when there is image shake. |
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Turn STABILIZER OFF. |
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• Check if it is raining or snowing. |
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Raindrops or other precipitation on the dome can |
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cause misoperation. |
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• Check the camera installation height setting. |
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An incorrect installation height setting can cause |
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malfunction. |
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Input the camera and target area heights correctly. |
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• Check if the OBJECT SIZE is LARGE. |
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The larger the size, the easier it is to lose a target. |
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Try a smaller size setting. |
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• Check if there are multiple moving objects in the |
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image. |
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Try changing the TRACKING MODE setting to |
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HIGH. This should provide some improvement. |
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●Periodically check the power cord.
Power cord sheathing is damaged.
Power cord becomes hot during operation.
Power cord becomes warm or hot when it is bent or stretched during use.
•The power cord is damaged. Continued use creates the risk of electric shock and fire. Immediately unplug the power plug and contact a qualified service person or system installer for servicing.