Troubleshooting
Before requesting service, check the following symptoms to see if you can solve the problem yourself.
If the countermeasures described below do not correct the problem, or if the symptoms you are experiencing are not covered here, contact a quality service person or system installer.
Problem | Cause and Recommended Action |
Reference Pages
No picture (dark screen)
White picture
Out of focus picture
Digital noise in the picture
• Is | the | camera connected | correctly? | Check the |
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| operating instructions that come with your system |
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| controller. |
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• | Is the lens iris closed? |
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| Execute the iris reset from the system controller you |
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• Is the camera set up for a fixed shutter speed? |
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• | Is the lens iris open? |
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• | Is | FIX | selected for the | electronic | sensitivity |
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| enhancement (SENS UP) setting? |
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• Is the dome cover or lens of the camera dirty? If so, |
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| clean them. |
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• Is MANUAL selected for the auto focus mode? | 32 |
• Is the object one that is not compatible with auto | 32 | |
focus? For such objects, focus manually. | ||
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• The slip ring may be dirty. Do you have the | 40 | |
cleaning function turned on? | ||
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• Is the camera set up correctly?
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