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Paradyne 3160-A4, 3161, and 3165-A4 Monitoring and Troubleshooting

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3160-A2-GB24-10 March 2001 7-1

Monitoring and Troubleshooting

Overview

This chapter shows how to access and use the:

Self-Test Health Messages

Device Health and Status Messages

Performance Reports

Ethernet Statistics (Models 3160 and 3165)

Alarms

SNMP Traps

In addition, this chapter contains a troubleshooting table that shows how to use

messages and the behavior of the DSU/CSU to diagnose and correct problems.

Troubleshooting

Contents

Main Page Important Safety Instructions C Direct Feed Power Supply Warning WARNING: UNITED STATES EMI NOTICE: CANADA EMI NOTICE: Government Requirements and Equipment Return United States NOTICE TO USERS OF THE UNITED STATES TELEPHONE NETWORK E Canada NOTICE TO USERS OF THE CANADIAN TELEPHONE NETWORK CAUTION: Contents About This Guide 1 Introduction 2 Installation ii 3 Using the Front Panel 4 Configuration 5 Security 6 Using the Integral Modem iv 7 Monitoring and Troubleshooting 8Testing A Front Panel Menu B Technical Specifications C Configuration Options D Configuration Worksheets E Pin Assignments vi F SNMP MIB Objects G IP Network Addressing Scenarios Page Page About This Guide Document Purpose and Intended Audience Document Summary Section Description x Product-Related Documents ACCULINK 3165 DSU/CSU Quick Reference 3165-A2-GL11 3164-A2-GL10 3161-A2-GL11 Reference Documents Page Introduction Features 1-2 DTE Drop/Insert (DSX-1) Interface Alarm Message Capability Front Panel Emulation Integral Modem Async Terminal Interface Support Physical Description Standalone DSU/CSU Front Panel 1. Introduction 1-4 Figure 1-1. 3160 DSU/CSU Front Panel 496-14937 3164 Figure 1-2. 3164 DSU/CSU Front Panel Standalone DSU/CSU Rear Panel 1. Introduction CAUTION: COM MODEM NETWORK POWER PORT 1 1-6 Figure 1-5. 3164 DSU/CSU Rear Panel Figure 1-6. 3165 DSU/CSU Rear Panel 10 BASE-T Table 1-1. Standalone DSU/CSU Rear Panel Connectors Name Function Page Installation ACCULINK 3151 CSU and 3161 DSU/CSU General Information Guide Application Examples 2. Installation 2-2 Figure 2-1. Point-to-Point Application Example SERVICES Figure 2-3. Fractional T1 Application Example Figure 2-2. Shared Access Application Example SNMP or Telnet Connection Examples 2-4 Important Instructions Important Safety Instructions HANDLING PRECAUTIONS FOR STATIC-SENSITIVE DEVICES Installation Steps Optional Power Sources (Model 3164 Only) 2-6 Optional Power Sources (Model 3164 Only) Installing the +24 Vdc Power Supply Installing the Single 48 Vdc Power Supply 2-8 Installing the Redundant 48 Vdc Power Supply 2. Installation 3160-A2-GB24-10 March 2001 2-9 Cabling Examples T1 NETWORK Figure 2-11. Cabling Examples Pin Assignments Figure 2-11, Cabling Examples, illustrates some cabling examples. Power-On Self- Test xxxxxxxx Self-Test Health Messages Page Using the Front Panel ACCULINK 3151 CSU and 3161 DSU/CSU General Information Guide Front Panel Front Panel Emulation 3-2 LCD Device Health and Status Messages Keypad 3-4 Test Jac ks Test Jacks Test in g LEDs Selecting the DTE Drop/Insert or Data Port for LED Display 3-6 Table 3-1. System LEDs Table 3-2. Network Interface LEDs 3-8 Table 3-4. Data Port LEDs 3-10 Displaying Unit Identity 4. The following screens appear in the order listed each time you press the key. 3-12 Selecting the DTE Drop/Insert or Data Port for LED Display Displaying LED Conditions Front Panel Emulation 3-14 Resetting the DSU/CSU Download Operations Page Configuration 4-2 Setting Customer Identification Changing Configuration Options 4-4 Displaying/Editing Configuration Options 4-6 Saving Edit Changes Selecting/Copying to a Specific Port Configuration Options 4-8 from to Configuring the 10BaseT Port (Models 3160 and 3165) 4-10 Setting the 10BaseT Port IP Address Setting the 10BaseT Port Subnet Mask Setting the 10BaseT Port IP Address 4-12 Setting the Default Gateway Address Configuring the COM Port or Modem Port for SNMP or Telnet Access 4-14 Selecting the Port Setting the IP Address xxx.xxx.xxx.xxx 4-16 Selecting the Link Layer Protocol Selecting the Port 4-18 Specifying the Community Name(s) and Access Type(s) 4-20 Configuring SNMP Traps SNMP Traps Enabling SNMP Trap Messages 4-22 Selecting the Number of Trap Managers Configuring a Destination for SNMP Traps Setting the IP Address n 4-24 Configuring DS0 Channels Allocating Data Ports 4. Configuration 3160-A2-GB24-10 March 2001 4-25 Figure 4-1. Example of Channel Allocation 4-26 Figure 4-2. Example of Interface Worksheet for Network Interface Network Interface Network Channel Allocation Figure 4-3. Example of Interface Worksheet for DTE Drop/Insert Interface DTE Drop/Insert (DSX-1) Interface DTE (DSX-1) Channel Allocation 4-28 Figure 4-4. Example of RBS Information Worksheet DTE Chan Config Assign: (N1 24) Voice (RBS or Data) Figure 4-5. Port Channel Configuration Worksheet (Ports 1 and 2) Port Chan Conf Options Value 4-30 Figure 4-6. Port Channel Configuration Worksheet (Ports 3 and 4) Conf Options Value Displaying DS0 Channel Assignments 4-32 Allocating Data Ports 4-34 Block or ACAMI Assignment Method 4-36 Individual Channel Assignment Method Allocating DS0 Channels from the DTE Drop/Insert Interface to the Network Interface 4-38 n. Clearing DS0 Channel Allocation 4-40 Providing Backup Capability Selecting the Timing Source Configuring for Network Timing Configuring for External Timing Figure 4-7. Common Clocking Configurations 4-42 Configuring for Network Timing Configuring for External Timing 4-44 Enabling the COM Port for Carrier-Mounted DSU/CSUs COMSPHERE 3000 Series Carrier Installation Manual Page 4-46 Table 4-2. Control Sequence Sequence ASCII HEX Deactivating the Alarm Relay for Carrier-Mounted DSU/CSUs Page Security 5-2 Establishing Access Security on a Port Setting a Password Setting a Password Establishing Access Security on a Port 5-4 Entering a Password to Gain Access Setting a Password Acquiring/Releasing the User Interface Acquiring the Active User Interface User I/F 5-6 Releasing the Active User Interface Enabling/Disabling the Front Panel Page User Interface Access Security for Standalone DSU/CSUs 5-10 Changing User Interface Access Security Using the Integral Modem Using the Integral Modem in Standalone DSU/CSUs User Interface Configuration Options 6-2 Entering Numbers in the Phone Directories Page 6-4 Initiating a Call for Front Panel Pass-Through Operation Configuration Options), Page 6-6 Initiating a Call for PC, ASCII Terminal/Printer, or SNMP Operation Disconnecting the Modem Connection Page Monitoring and Troubleshooting 7-2 Self-Test Health Messages Installation Table 7-1. Self-Test Health Messages xxxxxxxx 7-4 Device Health and Status Messages Table 7-2. Device Health and Status Messages (1 of 2) xxxxxxxx 7-6 Performance Reports Page 7-8 Page 7-10 Table 7-3. Performance Registers (1 of 2) Register Interval Description Totals Description Table 7-3. Performance Registers (2 of 2) Register Interval Description Totals Description 7-12 Ethernet Statistics (Models 3160 and 3165) Alarms Displaying Unit Identity Using the Front Panel 7-14 Alarm Configuration Options SNMP Traps Configuring SNMP Traps Configuring SNMP Traps Page 7-16 Troubleshooting Table 7-7. Troubleshooting (2 of 3) 7-18 Table 7-7. Troubleshooting (3 of 3) Tes ti ng 8-2 Tes t J ac ks Figure 8-3. Test Jack Block Diagram Tabl e 8- 1. Tes t Ja ck F unct io ns Test Jac k Na me Fun cti on 8-4 Test Jack Configuration (Model 3160 and 3164 DSU/CSUs) Test Commands Remote Loopback Tests 8-6 Sending a Line Loopback Up or Down Sending a V.54/ANSI FT1 Activation/Deactivation 8-8 Local Loopback Tests Line Loopback (LLB) 8-10 Payload Loopback (PLB) DTE Loopback (DLB) 8-12 Repeater Loopback (RLB) Data Channel Loopback (DCLB) 8-14 Data Terminal Loopback (DTLB) Aborting Loopbacks 8-16 Tes t P at t er ns Sending Test Patterns 8-18 Monitoring Test Patterns 8-20 Aborting Test Patterns Lamp Test Starting a Lamp Test 8-22 Aborting a Lamp Test Displaying DSU/CSU Test Status Page A 3160-A2-GB24-10 March 2001 A-1 Front Panel Menu Page B Technical Specif i cations B-2 C Configuration Options C-2 DTE Interface Configuration Options Port Configuration Options Table C-1. DTE Interface Configuration Options (2 of 2) Table C-2. Port Configuration Options (1 of 5) C-4 Table C-2. Port Configuration Options (2 of 5) Table C-2. Port Configuration Options (3 of 5) C-6 Table C-2. Port Configuration Options (4 of 5) Table C-2. Port Configuration Options (5 of 5) C-8 Network Interface Configuration Options Table C-3. Network Interface Configuration Options (1 of 3) Table C-3. Network Interface Configuration Options (2 of 3) C-10 Channel Configuration Options Table C-4. DTE Channel Configuration Options n, C-12 Table C-5. Data Port Channel Configuration Options (1 of 4) Configuration Configuring DS0 Channels Table C-5. Data Port Channel Configuration Options (2 of 4) OR C-14 Table C-5. Data Port Channel Configuration Options (3 of 4) OR Table C-5. Data Port Channel Configuration Options (4 of 4) C-16 General Configuration Options Table C-6. General Configuration Options (1 of 2) Table C-6. General Configuration Options (2 of 2) C-18 User Interface Configuration Options Table C-7. User Interface Configuration Options (2 of 11) C-20 Table C-7. User Interface Configuration Options (3 of 11) Table C-7. User Interface Configuration Options (4 of 11) X.X C-22 Table C-7. User Interface Configuration Options (5 of 11) Table C-7. User Interface Configuration Options (6 of 11) C-24 Table C-7. User Interface Configuration Options (7 of 11) Table C-7. User Interface Configuration Options (8 of 11) C-26 Table C-7. User Interface Configuration Options (9 of 11) Table C-7. User Interface Configuration Options (10 of 11) C-28 Table C-7. User Interface Configuration Options (11 of 11) Alarm Configuration Options C-30 Table C-8. Alarm Configuration Options (2 of 4) Table C-8. Alarm Configuration Options (3 of 4) C-32 Table C-8. Alarm Configuration Options (4 of 4) Management Configuration Options C-34 Table C-9. General Management Configuration Options (2 of 7) Table C-9. General Management Configuration Options (3 of 7) C-36 Table C-9. General Management Configuration Options (4 of 7) Table C-9. General Management Configuration Options (5 of 7) C-38 Table C-9. General Management Configuration Options (6 of 7) Table C-9. General Management Configuration Options (7 of 7) C-40 Table C-10. Management Trap Configuration Options (1 of 3) Table C-10. Management Trap Configuration Options (2 of 3) C-42 Table C-10. Management Trap Configuration Options (3 of 3) Page D-2 Page D-4 Prt1 Options Value (Default in Bold) Prt2 Options Value (Default in Bold) D-6 Prt3 Options Value (Default in Bold) Prt4 Options Value (Default in Bold) Network Interface Network Channel Allocation D-8 DTE Drop/Insert (DSX-1) Interface DTE (DSX-1) Channel Allocation DTE Chan Config Assign: (N1 24) Voice (RBS or Data) D-10 Conf Options Value (Default in Bold) D-12 Mgmt Trap Options Value (Default in Bold) Page E Pin Assignments Equipment List T1 Network Interface E-2 Figure E-1. T1 Line Interface Cable, RJ48C-to-RJ48C Figure E-2. T1 Line Interface Cable, RJ48C-to-DA15P DTE Drop/Insert Interface DTE Interface Configuration Options E-4 10BaseT Connector MODEM Port Interface E-6 AUX Port Interface (Model 3164 Only) COM Port Interface E-8 Figure E-5. COM Port-to-PC Cable Figure E-6. COM Port-to-Terminal/Printer Cable EIA-530-A Port Interface Connector Mnemonic ITU-T Number Direction Pin E-10 EIA-530-A-to-RS-449 Cable Interface Figure E-7. EIA-530-A-to-RS-449 Adapter Table E-7. RS-449 Cable Interface Signal Circuit Mnemonic ITU-T Number Direction Pin E-12 EIA-530-A-to-V.35 Cable Interface Figure E-8. EIA-530-A-to-V.35 Adapter Table E-8. V.35 Cable Interface Signal ITU-T Number Direction Pin E-14 EIA-530-A-to-X.21 Cable Interface Serial Crossover Cable Figure E-10. Serial Crossover Cable E-16 Power Input Connector Optional DC Power Cable (Model 3164 Only) Installation External Clock Interface Page F SNMP MIB Objects MIB II (RFC 1213) DS1/E1 MIB (RFC 1406) RS-232-like MIB (RFC 1317) MIB II (RFC 1213) System Group, MIB II xxxx-xx-xxx yy.yy.yy zzzz-zzz; Page F-4 Interface Group, MIB II Page F-6 Page F-8 Page F-10 IP Group, MIB II Page F-12 ICMP Group, MIB II TCP Group, MIB II UDP Group, MIB II Transmission Group, MIB II F-14 DS1/E1 MIB (RFC 1406) Near End Group, DS1/E1 MIB Page F-16 Page F-18 Far End Group, DS1/E1 MIB DS1 Fractional Group, DS1/E1 MIB RS-232-like MIB (RFC 1317) F-20 General Port Table, RS-232-like MIB Page F-22 Asynchronous Port Table, RS-232-like MIB Synchronous Port Table, RS-232-like MIB Input Signal Table, RS-232-like MIB F-24 Output Signal Table, RS-232-like MIB Generic-Interface MIB Extensions (RFC 1229) Generic Interface Test Table, Generic Interface MIB F-26 Enterprise MIB F. SNMP MIB Objects F-28 Correlation between Menu Commands and SNMP Objects values for SNMP objects are displayed in italics. Table F-1. SNMP MIB to Front Panel Command Cross-Reference (1 of 3) F-30 Table F-1. SNMP MIB to Front Panel Command Cross-Reference (2 of 3) Table F-1. SNMP MIB to Front Panel Command Cross-Reference (3 of 3) Page G IP Network Addressing Scenarios G-2 Standalone at the Central Site Daisy-Chained Standalones at the Central Site G-4 Local Carrier with Remote Standalone G. IP Network Addressing Scenarios 3160-A2-GB24-10 March 2001 G-5 Local and Remote Carriers Different Subnets Figure G-4. Local Carrier Connected to Remote Carriers G. IP Network Addressing Scenarios G-6 Local and Remote Carriers Same Subnet Figure G-5. Local Carrier Connected to Remote Carriers an Alternative 135.19.6.1 . . . . 135.19.6.16 135.19.20.1 . . . . 135.19.20.16 135.19.1.1 . . . . 135.19.1.16 Multiple NMSs Page H Front Panel Emulation ACCULINK 3151 CSU and 3161 DSU/CSU General Information Guide Installing Front Panel Emulation Software H-2 Starting Front Panel Emulation H-4 Displaying LED Conditions Using the Front Panel I Asynchronous Terminal Interface Operation Before Using the ATI Configuring the COM Port or Modem Port for SNMP or Telnet Access I-2 Initiating an ATI Session IP Network Addressing Scenarios Entering a Password to Gain Access Ending an ATI Session I-4 Menu Organization Figure I-2. Menu Organization Main Status Test Configuration Edit/Display Using ATI Screens I-6 NOTES: Setting Customer Identification I-8 Displaying LED Conditions Changing Configuration Options Displaying or Editing Configuration Options I-10 Saving Edit Changes I-12 Establishing Access Security on a Port Setting a Password Setting a Password Establishing Access Security on a Port I-14 Entering a Password to Gain Access If the password is valid If the password is invalid If an invalid password is entered three consecutive times J Equipment List and the Cable numbers for the 3161 DSU/CSU are located in the ACCULINK 3151 CSU and 3161 DSU/CSU General Information Guide Page Glossary GL-2 Page GL-4 Page GL-6 Page GL-8 Page GL-10 Index Numerics A B C D E F G I K M N O P Q R S IN-6 T U V W X