7. Monitoring and Troubleshooting

Table 7-7. Troubleshooting (2 of 3)

Symptom

Possible Cause

Solutions

 

 

 

 

 

Mgmt link is down

1.

The manager configuration is

1.

Check that the configurations

 

 

mismatched with the

 

are matched.

 

 

DSU/CSU configuration.

 

 

 

2.

The manager’s link layer

2.

Start the link layer protocol.

 

 

protocol is not running.

 

 

 

 

 

Modem In Use

The modem is in use.

Redial the phone number later.

 

 

 

No Answer Tone

The remote end does not

Redial the phone number later.

 

answer within 45 seconds.

 

 

 

 

 

No Dial Tone

The modem cannot dial because

Check that the modem is

 

there is no dial tone.

connected properly.

 

 

 

 

 

No power

1.

The power module is not

1.

Check the power module

 

 

securely attached.

 

attachment.

 

2.

The wall receptacle has no

2.

Check the wall receptacle

 

 

power.

 

power by plugging in some

 

 

 

 

equipment that is known to be

 

 

 

 

working.

 

 

 

 

 

No SNMP

1.

Cable problem.

1.

Check that the cable is

communication via

 

 

 

securely attached at both

the AUX port

 

 

 

ends.

(Model 3164)

2.

The link layer protocol is not

2.

Change the Aux Use

 

 

 

running.

 

configuration option to None,

 

 

 

 

and then back to SNMP or

 

 

 

 

Daisy (as appropriate).

 

 

 

Power-on self-test

The DSU/CSU has detected an

Contact your service

fails

internal hardware failure.

representative.

 

 

 

 

 

OOF at DTE

1.

Incompatible framing format

1.

Check that the framing format

message appears

 

between the Drop/Insert port

 

for the DTE Drop/Insert

 

 

on the customer premises

 

(DSX-1) interface is correct.

 

 

equipment and the

 

 

 

 

DSU/CSU.

 

 

 

2.

DTE Drop/Insert (DSX-1)

2.

Check that the DTE

 

 

cabling problem.

 

Drop/Insert (DSX-1) cable is

 

 

 

 

securely attached at both

 

 

 

 

ends.

 

 

 

 

 

OOF at Network

1.

Incompatible framing format

1.

Check that the framing format

message appears

 

between the network and the

 

for the network interface is

 

 

DSU/CSU.

 

correct.

 

2.

Network cabling problem.

2.

Check that the network cable

 

 

 

 

is securely attached at both

 

 

 

 

ends.

 

3.

Facility problem.

3.

Contact your facility provider.

 

 

 

 

 

3160-A2-GB24-10

March 2001

7-17

Page 136 Page 138
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Image 137
Paradyne 3161, and 3165-A4, 3160-A4 manual Troubleshooting 2 Symptom Possible Cause Solutions, OOF at DTE
Page 136 Page 138

3160-A4, 3161, and 3165-A4 specifications

Paradyne, a renowned name in the telecommunications industry, has made significant strides in providing networking solutions tailored for various business needs. Among its notable products are the Paradyne Series 3165-A4, 3161, and 3160-A4, which are designed to enhance connectivity and performance in voice and data communication.

The Paradyne 3165-A4 is a high-performance multi-service access platform that supports various communication technologies. One of its defining features is its ability to facilitate both DS1 and ISDN BRI interfaces, offering flexibility in deployment based on the customer’s existing infrastructure. This model excels in providing reliable, high-speed data transmission, making it ideal for businesses that rely on consistent and robust connectivity. The 3165-A4 also includes advanced error correction capabilities, ensuring the integrity of data during transmission, which is crucial for maintaining quality in voice communications.

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All three models, 3165-A4, 3161, and 3160-A4, are built with reliability and performance in mind, using state-of-the-art technologies that cater to the evolving needs of modern telecommunications. Businesses seeking efficient, scalable, and secure networking solutions can greatly benefit from Paradyne’s offerings, which have been designed to meet the rigorous demands of today's digital landscape. Whether for voice, data, or combination services, Paradyne's products deliver the performance and reliability necessary for successful business operations.
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