Contacting Patton for assistance | Patton electronic SL4020 specs

Chapter 10 Contacting Patton for assistance
Chapter contents
Introduction	83
Contact information	83
Patton support headquarters in the USA	83
Alternate Patton support for Europe, Middle East, and Africa (EMEA)	83
Warranty Service and Returned Merchandise Authorizations (RMAs)	83
Warranty coverage	83
Out-of-warranty service	84
Returns for credit	84
Return for credit policy	84
RMA numbers	84
Shipping instructions	84

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Patton electronic SL4020 manual Contacting Patton for assistance

Contents

SL4020 Mailsupport@patton.com Summary Table of Contents Table of Contents Vlan Network-LAN Telephony Codecs System Table of Contents Documentation Calling Features List of Figures List of Figures List of Tables Structure About this guideAudience Safety when working with electricity Precautions General conventions Typographical conventions used in this documentGeneral observations SmartLink 4020 Getting Started GuideAbout this guide General information Chapter contents SmartLink SmartLink 4020 overview SmartLink installation Do the following Installing the router Connect to the Internet service provider Connecting the SmartLink to the network System information System Uptime Home System information System Status Network-WAN Network-WAN Interface Status Network SettingsStatus Settings Specify ﬁxed WAN conﬁguration Device Operating ModeInternet Conﬁguration Obtain WAN conﬁguration dynamically WAN PPPoE Conﬁguration Enable PPPoEAuthentication Settings Internet Vlan Conﬁguration MAC Spooﬁng ConﬁgurationMTU Size Assured Bandwidth for Voice QoS Quality of ServiceEnable Voice QoS Saving your work TOS/DiffServ window ToS/DiffServ IPSec Conﬁguration Outbound ESP Authentication Key HEX Outbound AH Authentication AlgorithmOutbound AH Authentication Key HEX Outbound ESP Authentication Algorithm Inbound ESP Authentication Key HEX Network-LAN Dhcp Viewing the Dchp Client Table Server SettingsClient Network Information Static Address Assignment Viewing the Routing Table RoutingDynamic Routing Static Routing De-Militarized Zone Port ForwardingReserved Ports Port Forwarding to LAN Filter IP Range Service AccessIP Filtering Ping Reply Telephony Telephony Line 2 Speed Dial Settings Speed Dial Serv Phone Line Status VoIP StatusVoIP Server Registration Status SIP Conﬁguration SIP Server SettingsGateway Settings RTP Telephone Event Conﬁguration SIP Extensions Hook Flash Mime Type SIP Timer Values secVoIP Vlan Conﬁguration SIP Parameters NAT Traversal Jitter Buffer Audio/CODEC ConﬁgurationPacketization User Name Phone 1 & PhoneUser Information Phone Number Supplementary Service Settings Speed Dial Serv Call Transfer ServIP Dialing Serv MWI Serv Dial Out Type Call Forward Settings Incoming Call Block Selective Call Forward SettingsDistinctive Ring Settings Http Digest Setting Speed Dial 1-8 Phone Number/IP Dialing Line 1 Speed Dial SettingsSpeed Dial Line 2 Speed Dial Settings System System System Conﬁrm new password Set Security PasswordNew Root Password New User Password Logging Conﬁguration Enable Auto Upgrade Manual UpgradeAuto Upgrade Localization Auto Upgrade ProtocolUpgrade Server Auto Upgrade URL Distinctive Ring Setting Supplementary Service Keys IP Dialing Act Keys Dist Ring Act KeysWarm Line Act Keys DND Act Keys Control Timer Values Miscellaneous Ring Setting Snmp Trap Conﬁguration Snmp ConﬁgurationFXS Port Polarity Conﬁguration Snmp System Conﬁguration Snmp Community Conﬁguration Reload Documentation Documentation link Introduction Logout Logout window Contacting Patton for assistance Patton support headquarters in the USA Warranty coverageContact information RMA numbers Out-of-warranty serviceReturns for credit Return for credit policy Appendix a Compliance information CE-Mark Warning ComplianceFCC Warning Radio and TV Interference Appendix B Speciﬁcations Fax and Modem Support Voice Processing signalling dependentVoice Connectivity Connectivity Operating Environment Voice Services/FeaturesIP Services Management Appendix C Dial plans Complex Dial Plan Sample Dial PlansSimple Dial Plan Non-dialed Line Dial Plan Sample Dial Plans Appendix D Calling Features Distinctive on Distinctive OFF Appendix E Ring Cadence Conﬁguration Following is a sample ring cadence patter conﬁguration